Easily the worst chipotle experience to date. First off, ordered online and it said it was ready so I walked over just to encounter around 20 people waiting for their orders. I saw them slap on a disgusting amount of sour cream onto a bowl. I thought wow, whoever’s bowl that is looks nasty. 10 minutes later I got my food and walked out. I did not stay to inspect my meal but when I got home I realized I got the sour cream bowl! I had ordered a burrito. On top of that there was almost no meat and the rice was crunchy from being undercooked. Apparently I was “not eligible for a refund”. Undercooked, inedible and overall horrible experience. Over-priced as well even if it wasn’t ruined. Honestly will probably never order chipotle again.
Atmosphere: 1
Food: 1
Service: 1
Daniel Nelson
Clean, good food, indoor and outdoor seating.
James Wu
The recent (2026) 1 star reviews are all legit. This was by far the worst chipotle I’ve ever been to.
Atmosphere: 1
Food: 3
Service: 1
Russell Spencer
They offered edible items in exchange for currency. The items are pleasant, both in terms of the sensation on my oral chemoreceptors and their ability to nourish my human body. If you are a human seeking pleasant food, this is a good place to acquire it.
Atmosphere: 5
Food: 5
Service: 5
Frances Aguayo
I came almost an hour and a half before closing and they said they were out of the pico de gallo and the onion/pepper mix. I said I'll wait for them to make more and they said they're not making anymore tonight. The only reason I come is for the peppers and pico and the food is kinda bland without it. Almost left, but they had started my order already so I didn't want to tell them to throw it away. Very disappointing. At other locations they make more if you say you'll wait. Also, the people were so preoccupied, they didn't even look at me or ask what I wanted for a good 7 minutes even though I was standing right at the counter.
Atmosphere: 3
Food: 1
Service: 2
Justas Marcinkevicius
Do not go to this location. The current staff all needs to be let go. I came twice in one week, once for myself, and the other for Doordash, and walked out both times because it was a 20+ minute wait. The working conditions are completely disgusting, and they were out of most ingredients.
Atmosphere: 1
Food: 1
Service: 1
Nathan Anderson
Please update your hours.
Atmosphere: 2
Food: 2
Service: 2
b b
workers seem cool and polite, never takes too long and they will give a bigger portion if you ask
Jeff Winks
One would think a place that sells burritos would know how to wrap one. They fall apart!
Atmosphere: 3
Food: 1
Service: 4
Trent Morrison
Really good hospitality, they had a ton of catering’s going on and the team had such a great attitude and were working together. I really appreciate everyone’s hospitality and kindness during my visit. Keep up the good work friends!
Not great with DoorDash pickups. Was obviously nicer to the Spanish speaking customers
Atmosphere: 4
Service: 3
Elvio Duran
I was very disappointed with the level of service during my recent visit. The staff was unprofessional and inattentive. Both the rice and meat were served cold, which is unacceptable for a restaurant setting.
When I asked one staff member for assistance with the aguas frescas, her response was, “I’ll get there when I get there — it’s not my priority.” After waiting approximately 10 minutes with no help, I asked another employee, who simply responded, “I don’t know,” and did not offer any assistance.
Additionally, the floor was dirty even though the store had only been open for about 30 minutes.
Overall, this experience reflects poorly on the establishment. The staff would greatly benefit from proper training in customer service and professionalism. If employees are not willing to provide quality service, management should consider taking appropriate steps to ensure customers receive a better experience.
Atmosphere: 2
Food: 3
Service: 1
Mike Allred
Clean, fast service, and all the chipotle goodness
Easily the worst chipotle experience to date. First off, ordered online and it said it was ready so I walked over just to encounter around 20 people waiting for their orders. I saw them slap on a disgusting amount of sour cream onto a bowl. I thought wow, whoever’s bowl that is looks nasty. 10 minutes later I got my food and walked out. I did not stay to inspect my meal but when I got home I realized I got the sour cream bowl! I had ordered a burrito. On top of that there was almost no meat and the rice was crunchy from being undercooked. Apparently I was “not eligible for a refund”. Undercooked, inedible and overall horrible experience. Over-priced as well even if it wasn’t ruined. Honestly will probably never order chipotle again.
Atmosphere: 1
Food: 1
Service: 1
Clean, good food, indoor and outdoor seating.
The recent (2026) 1 star reviews are all legit. This was by far the worst chipotle I’ve ever been to.
Atmosphere: 1
Food: 3
Service: 1
They offered edible items in exchange for currency. The items are pleasant, both in terms of the sensation on my oral chemoreceptors and their ability to nourish my human body. If you are a human seeking pleasant food, this is a good place to acquire it.
Atmosphere: 5
Food: 5
Service: 5
I came almost an hour and a half before closing and they said they were out of the pico de gallo and the onion/pepper mix. I said I'll wait for them to make more and they said they're not making anymore tonight. The only reason I come is for the peppers and pico and the food is kinda bland without it. Almost left, but they had started my order already so I didn't want to tell them to throw it away. Very disappointing. At other locations they make more if you say you'll wait. Also, the people were so preoccupied, they didn't even look at me or ask what I wanted for a good 7 minutes even though I was standing right at the counter.
Atmosphere: 3
Food: 1
Service: 2
Do not go to this location. The current staff all needs to be let go. I came twice in one week, once for myself, and the other for Doordash, and walked out both times because it was a 20+ minute wait. The working conditions are completely disgusting, and they were out of most ingredients.
Atmosphere: 1
Food: 1
Service: 1
Please update your hours.
Atmosphere: 2
Food: 2
Service: 2
workers seem cool and polite, never takes too long and they will give a bigger portion if you ask
One would think a place that sells burritos would know how to wrap one. They fall apart!
Atmosphere: 3
Food: 1
Service: 4
Really good hospitality, they had a ton of catering’s going on and the team had such a great attitude and were working together. I really appreciate everyone’s hospitality and kindness during my visit. Keep up the good work friends!
Restaurantji Recommends
they’re out of everything
Not great with DoorDash pickups.
Was obviously nicer to the Spanish speaking customers
Atmosphere: 4
Service: 3
I was very disappointed with the level of service during my recent visit. The staff was unprofessional and inattentive. Both the rice and meat were served cold, which is unacceptable for a restaurant setting.
When I asked one staff member for assistance with the aguas frescas, her response was, “I’ll get there when I get there — it’s not my priority.” After waiting approximately 10 minutes with no help, I asked another employee, who simply responded, “I don’t know,” and did not offer any assistance.
Additionally, the floor was dirty even though the store had only been open for about 30 minutes.
Overall, this experience reflects poorly on the establishment. The staff would greatly benefit from proper training in customer service and professionalism. If employees are not willing to provide quality service, management should consider taking appropriate steps to ensure customers receive a better experience.
Atmosphere: 2
Food: 3
Service: 1
Clean, fast service, and all the chipotle goodness
Atmosphere: 5
Food: 4
Service: 5
Always good.
Atmosphere: 4
Food: 5
Service: 5
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