I wouldn’t even give this place a 1 Star! The disrespect my wife and I received tonight was unacceptable! my daughter in law works for Chipotle and she makes my son Quesarito it's on the secret menu. My wife and I don’t know the menu like that and we never heard of it so we walked up and asked both in a great mood we walked in laughing with our 8 year old. The way they answered back to us was so disrespectful made us repeat our self to tell us they don’t know what it is they said that people come in all the time making things up off of TikTok. I told them sorry our daughter in law works at one of the stores and said mabye she makes it for him but we don’t… so we said okay we’ll get something else . But They kept laughing and looking back at each other. I seen the grill cook who answered for the cashier go to the side and talk to other team worker and then look at us and then they both laughed. after we paid I asked to talk to a manager and the one I’m talking to who was the man that the grill cook stepped to the side to talk to said he was I let him know about the situation and he told me that the grill cook knew what I was talking about and told him he’d make the damn Quesoritta. So if he knew about it why was I even writing the long bad review. I work in customer service I don’t really get upset like I am right now. I understand I don’t like Karen’s myself . But tonight this team was so disrespectful. To make us feel stupid and look stupid to actually know what we were saying all along. This is what my youngest son’s bowl looks like he didn’t want any topping I asked them if they can put more rice or meat I’ll pay for the extra and they couldn’t even do that. This was full price bowls !! This whole experience tonight really we should have went somewhere else never again will we pick chipotle pizza !! Please do better at hiring.
Atmosphere: 1
Food: 1
Service: 1
Jennifer Sandoval
It's unfair you have jalapenos in your food. What about us ppl who can die from eating jalapenos. I hate thos place.
Ian McMahon
THE definitive chipotle experience
Atmosphere: 2
Food: 5
Service: 3
Lori Fields
I ordered on door dash from this chipotle and all of the chicken was undercooked and chewy absolutely disgusting I just started eating the rice and beans around it. Went to eat my chips and queso and the chips are like wet and stail at the same time I don’t even know how to explain that. You can see in the picture the chip didn’t even crunch just bent in my mouth🤮
Atmosphere: 1
Food: 1
Service: 1
Ei Strain
We enjoyed our time there. The Food was spectacular and The service awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Chips, Avocado
C Aucone
Our experience was horrible. We ordered catering for a build your own experience for a birthday party. It shows up with a completely wrong order, a box of burritos and a box of chips, nothing of which we ordered, 30 minutes before the party is starting. You cannot call and speak to someone at the store. The person who picked up from Chipotle, not the store, said they cannot call the store, we cannot contact the store, and that all they would do is refund the money. Horrible customer service and we will not ever be ordering catering from Chipotle again.
Atmosphere: 1
Food: 1
Service: 1
johntai peelman
Food was alright. Server over-portioned heavily, so be careful to keep an eye out for that! Other than that, no complaints!
Atmosphere: 3
Food: 4
Service: 2
Derrick Curtis
Its 5:00 o clock and you dont have brown rice or your sponsored meat....ill just go to illegal Pete's!
Atmosphere: 4
Food: 2
Service: 2
iris nathaniel
They completely messed up my order, had zero accommodations and just said sorry. They will take your money but not your proper order! You call the company to speak to a manager and you just get an automated machine. If I could give them zero stars I would. Their store hours are inaccurate. They don’t even close at 11:00pm. I went there yesterday at 10:30 pm and they said we’re closed. I’ll NEVER go back there.
Atmosphere: 1
Food: 1
Service: 1
Andrea Seeloff
The staff was very kind and friendly. Fast, easy service. The tables were clean and the food was great!
I wouldn’t even give this place a 1 Star!
The disrespect my wife and I received tonight was unacceptable! my daughter in law works for Chipotle and she makes my son Quesarito it's on the secret menu. My wife and I don’t know the menu like that and we never heard of it so we walked up and asked both in a great mood we walked in laughing with our 8 year old. The way they answered back to us was so disrespectful made us repeat our self to tell us they don’t know what it is they said that people come in all the time making things up off of TikTok. I told them sorry our daughter in law works at one of the stores and said mabye she makes it for him but we don’t… so we said okay we’ll get something else . But They kept laughing and looking back at each other. I seen the grill cook who answered for the cashier go to the side and talk to other team worker and then look at us and then they both laughed. after we paid I asked to talk to a manager and the one I’m talking to who was the man that the grill cook stepped to the side to talk to said he was I let him know about the situation and he told me that the grill cook knew what I was talking about and told him he’d make the damn Quesoritta. So if he knew about it why was I even writing the long bad review. I work in customer service I don’t really get upset like I am right now. I understand I don’t like Karen’s myself . But tonight this team was so disrespectful. To make us feel stupid and look stupid to actually know what we were saying all along. This is what my youngest son’s bowl looks like he didn’t want any topping I asked them if they can put more rice or meat I’ll pay for the extra and they couldn’t even do that. This was full price bowls !! This whole experience tonight really we should have went somewhere else never again will we pick chipotle pizza !! Please do better at hiring.
Atmosphere: 1
Food: 1
Service: 1
It's unfair you have jalapenos in your food. What about us ppl who can die from eating jalapenos. I hate thos place.
THE definitive chipotle experience
Atmosphere: 2
Food: 5
Service: 3
I ordered on door dash from this chipotle and all of the chicken was undercooked and chewy absolutely disgusting I just started eating the rice and beans around it. Went to eat my chips and queso and the chips are like wet and stail at the same time I don’t even know how to explain that. You can see in the picture the chip didn’t even crunch just bent in my mouth🤮
Atmosphere: 1
Food: 1
Service: 1
We enjoyed our time there. The Food was spectacular and The service awesome!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Bowl, Chips, Avocado
Our experience was horrible. We ordered catering for a build your own experience for a birthday party. It shows up with a completely wrong order, a box of burritos and a box of chips, nothing of which we ordered, 30 minutes before the party is starting. You cannot call and speak to someone at the store. The person who picked up from Chipotle, not the store, said they cannot call the store, we cannot contact the store, and that all they would do is refund the money. Horrible customer service and we will not ever be ordering catering from Chipotle again.
Atmosphere: 1
Food: 1
Service: 1
Food was alright. Server over-portioned heavily, so be careful to keep an eye out for that! Other than that, no complaints!
Atmosphere: 3
Food: 4
Service: 2
Its 5:00 o clock and you dont have brown rice or your sponsored meat....ill just go to illegal Pete's!
Atmosphere: 4
Food: 2
Service: 2
They completely messed up my order, had zero accommodations and just said sorry. They will take your money but not your proper order! You call the company to speak to a manager and you just get an automated machine. If I could give them zero stars I would. Their store hours are inaccurate. They don’t even close at 11:00pm. I went there yesterday at 10:30 pm and they said we’re closed. I’ll NEVER go back there.
Atmosphere: 1
Food: 1
Service: 1
The staff was very kind and friendly. Fast, easy service. The tables were clean and the food was great!
Restaurantji Recommends
You have to advocate for proper portion sizes but the staff is great.
Broken tooth , multiple bone fragments in chicken, never had this issue at any other chipotle
When I asked for the bathroom code she lied in my face and said they’re out of service but gave the woman after me the code
Service: 2
There’s always missing items when ordering online.
Atmosphere: 1
Food: 1
Service: 1
Great Chipotle location. Have been out of vegetables and chicken two times now!
Vegetarian options: The sofritas are great.
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Bowl
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