I typically go to this chipolte for lunch but tonight I decided to go there for dinner. I won’t be returning as I got a build your own kids meal and they gave me not enough meat for one taco let alone the two it comes with. When I said something the man’s response was “you only get two ounces of meat that’s why it’s $5”. Well I’ve been getting this specific meal for years and never has there been so little when it comes to the meat. It’s actually $9 for the kids meal and since I can’t finish a whole burrito that’s typically what I get. I won’t be getting that again as it’s certainly not worth while paying $9 for rice, beans and basically no meat. Very disappointed, I’ve been going to this chipotle location for years and while the lady at the register was sweet and tried to apologize seems unreasonable not to fill up meat that costs cents over losing a customer for poor customer service and stingy business practices.
Kristin Tooker
Music was so loud the woman couldn’t hear me speak to understand my order. She also couldn’t fully understand English and trying to understand over the loud music and behind the glass became an ordeal. When I finally just reached over the glass to point at the things I wanted to eat in my bowl, the young woman in the back, I assume to be the manager, just kept yelling at me to keep my hands behind the glass. Yet, the woman taking my order still couldn’t hear me or get it right. They also told me right as I arrived at the counter there was no more white rice for the day. It was 1:00pm lunch rush. And so I had brown, but as I was paying the same woman yelling at me to keep my arm behind the counter appeared with white rice. She offered no customer service at all. No smiles, no apologies, no actually trying to find out the reason I had to keep reaching over the glass to point out which food items to add to my bowl. If she’s the manager, I’d highly rethink that option as an owner. Because she’s terrible to be working in a job that deals with customers. I left with the wrong order, left out food items for my family and a whole lot of frustration.
Atmosphere: 1
Food: 5
Service: 1
Joab C S
Avoid this location! Paying $13 for a bowl that is not even half full is a joke. And I'm not even talking about meat, it barely had any rice and beans.. I'm not going to this location anymore.
Atmosphere: 3
Food: 1
Service: 1
A D
Menu prices are not updated. They tell you price to pay and don't give you a receipt???
Atmosphere: 3
Food: 3
Service: 3
Connor Pickering
Bowl was not even filled halfway.
Toni Ogundare
Picked up a to-go order from here, they forgot 3 toppings including the double steak that I had paid an extra $7 for. The food was cold, and the little amount of steak on the bowl was overcooked and dry.
Food: 1
Centennial Resident
Spent $26 on my lunch. Chips were so old we tossed them in the trash. Food not worth $5. Very disappointed. I eat at another chipotle about once a month and never have complained.
Atmosphere: 1
Food: 1
Service: 3
Guuh Moment
Food is still decent but has less variety than Qdoba and the portions are WW2 rations
Jonathon Markline
I’m not one to leave a negative review, but this visit was rough. The workers mixed up our orders as they came down the line. Then I’m almost done with my meal, and I find an avocado sticker mixed into the food.
Atmosphere: 5
Food: 1
Service: 2
Taylor Robinson
This location is a joke don’t order from here or use the app.
They canceled my order and did not refund me when I placed a delivery.
I placed a second order in hopes they would refund the first and AGAIN they are claiming not to have my order and I have received neither of the two orders.
Never ordering from Chipotle again.
Danessa Gates
Don’t ever do a pick up order. Basically lost 30 bucks because they don’t do pick up, I had to go to work hence why I did pick up. Asked for a refund and basically would have to wait and be late for work to get my money back. Told the First Lady and she said skip the line go up front. I got mean looks from pretty much everyone there because I’m just trying to pick up a PICK UP order. Manager ignores me and finally the lady in the middle had to be the one to tell me they arnt doing pick up orders. I asked for a refund and I’d have to speak to the man who completely ignored me. I’ve never had this happen at a chipotle and thank you very very much for failing to do pick up orders, now I won’t eat for my 12 hour shift and stealing money from me. Never again. I also tipped and as a tipped employee as well…. I will never tip a cash register establishment ever again. I’m actually very pissed off.
Evan Dominguez
Just ordered from here and I paid $19 for a bowl with extra steak. There is barely any meat on my bowl. Looked like the most thrown together light bowl I’d ever ordered. Stop skimping on portions. I asked for extra veggies and rice as well and my bowl was light. Do better.
Food: 1
Service: 1
k f
Whoever was in the back cooking and chopping meat like a pro yesterday needs to be getting paid double time anytime he’s on the clock or else call corporate for wage theft. I don’t know how chipotle pulled Papi, but he’s slanging food at a speed that’s looking like he’ll deservingly be opening his own restaurant any day now.
April
This is the second time I've gotten food poisoning here. I wonder if it's the chicken, because a person who visited the Chipotle in Aurora got food poisoning the same day as me.
I typically go to this chipolte for lunch but tonight I decided to go there for dinner. I won’t be returning as I got a build your own kids meal and they gave me not enough meat for one taco let alone the two it comes with. When I said something the man’s response was “you only get two ounces of meat that’s why it’s $5”. Well I’ve been getting this specific meal for years and never has there been so little when it comes to the meat. It’s actually $9 for the kids meal and since I can’t finish a whole burrito that’s typically what I get. I won’t be getting that again as it’s certainly not worth while paying $9 for rice, beans and basically no meat. Very disappointed, I’ve been going to this chipotle location for years and while the lady at the register was sweet and tried to apologize seems unreasonable not to fill up meat that costs cents over losing a customer for poor customer service and stingy business practices.
Music was so loud the woman couldn’t hear me speak to understand my order. She also couldn’t fully understand English and trying to understand over the loud music and behind the glass became an ordeal. When I finally just reached over the glass to point at the things I wanted to eat in my bowl, the young woman in the back, I assume to be the manager, just kept yelling at me to keep my hands behind the glass. Yet, the woman taking my order still couldn’t hear me or get it right. They also told me right as I arrived at the counter there was no more white rice for the day. It was 1:00pm lunch rush. And so I had brown, but as I was paying the same woman yelling at me to keep my arm behind the counter appeared with white rice. She offered no customer service at all. No smiles, no apologies, no actually trying to find out the reason I had to keep reaching over the glass to point out which food items to add to my bowl. If she’s the manager, I’d highly rethink that option as an owner. Because she’s terrible to be working in a job that deals with customers. I left with the wrong order, left out food items for my family and a whole lot of frustration.
Atmosphere: 1
Food: 5
Service: 1
Avoid this location!
Paying $13 for a bowl that is not even half full is a joke.
And I'm not even talking about meat, it barely had any rice and beans..
I'm not going to this location anymore.
Atmosphere: 3
Food: 1
Service: 1
Menu prices are not updated. They tell you price to pay and don't give you a receipt???
Atmosphere: 3
Food: 3
Service: 3
Bowl was not even filled halfway.
Picked up a to-go order from here, they forgot 3 toppings including the double steak that I had paid an extra $7 for. The food was cold, and the little amount of steak on the bowl was overcooked and dry.
Food: 1
Spent $26 on my lunch. Chips were so old we tossed them in the trash. Food not worth $5. Very disappointed. I eat at another chipotle about once a month and never have complained.
Atmosphere: 1
Food: 1
Service: 3
Food is still decent but has less variety than Qdoba and the portions are WW2 rations
I’m not one to leave a negative review, but this visit was rough. The workers mixed up our orders as they came down the line. Then I’m almost done with my meal, and I find an avocado sticker mixed into the food.
Atmosphere: 5
Food: 1
Service: 2
This location is a joke don’t order from here or use the app.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They canceled my order and did not refund me when I placed a delivery.
I placed a second order in hopes they would refund the first and AGAIN they are claiming not to have my order and I have received neither of the two orders.
Never ordering from Chipotle again.
Don’t ever do a pick up order. Basically lost 30 bucks because they don’t do pick up, I had to go to work hence why I did pick up. Asked for a refund and basically would have to wait and be late for work to get my money back. Told the First Lady and she said skip the line go up front. I got mean looks from pretty much everyone there because I’m just trying to pick up a PICK UP order. Manager ignores me and finally the lady in the middle had to be the one to tell me they arnt doing pick up orders. I asked for a refund and I’d have to speak to the man who completely ignored me. I’ve never had this happen at a chipotle and thank you very very much for failing to do pick up orders, now I won’t eat for my 12 hour shift and stealing money from me. Never again. I also tipped and as a tipped employee as well…. I will never tip a cash register establishment ever again. I’m actually very pissed off.
Just ordered from here and I paid $19 for a bowl with extra steak. There is barely any meat on my bowl. Looked like the most thrown together light bowl I’d ever ordered. Stop skimping on portions. I asked for extra veggies and rice as well and my bowl was light. Do better.
Food: 1
Service: 1
Whoever was in the back cooking and chopping meat like a pro yesterday needs to be getting paid double time anytime he’s on the clock or else call corporate for wage theft. I don’t know how chipotle pulled Papi, but he’s slanging food at a speed that’s looking like he’ll deservingly be opening his own restaurant any day now.
This is the second time I've gotten food poisoning here. I wonder if it's the chicken, because a person who visited the Chipotle in Aurora got food poisoning the same day as me.
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