Very bad service, a lot of uncleanliness in the place and those who serve are racists. I do not recommend this place if you are Latin or from another country ??
Atmosphere: 1
Service: 1
Shawn G. Lockwood
I'd like to file a complaint. My wife and I have been frequenting this specific store for 7 or 8 years as a quick bite to eat after dropping our little off at school. Friendly staff even when they're busy, apologetic if the wait is over three minutes, and consistent drink and food quality. This last one is my gripe. I've been getting a toasted cinnamon raisin bagel with strawberry schmear for years, and this morning was the first time in all the times I ordered that it didn't have a piece of toasted onion stuck to it. Really? You have trained me to be prepared for a weird bite somewhere on the bagel for years, and now no toasted onion? A perfectly normal bagel?! The audacity! The gall! I demand toasty onion-y retribution! Your perfect record has been tarnished. Do better. ?
Atmosphere: 4
Food: 4
Service: 4
Larry Kitler
Haven’t been to this store in a long time. Got here at about 7:15am. Glad to see they opened inside dining, only about two years after all other restaurants did after COVID. Paint is chipped off on multiple walls, floor is filthy. Evidently cleaning throughout the day isn’t a priority. Update from a month ago… I was in there yesterday and nothing has changed. The floor was filthy throughout and the touch up painting and chips on walls still need to be done. I won’t post anymore about this store.
Atmosphere: 1
Food: 4
Service: 4
Henry Desmarais
The customer service is absolutely abysmal They never acknowledge you when you come in and don't say a single word to you as you wait at the drive thru window for 15+ minutes. Everytime I've been there it's been like this.
If it's going to take a while that's fine just have some decency and keep the customer updated. Or just say hello.
Atmosphere: 2
Food: 3
Service: 1
Igor Raykin (Iggy)
Great customer service. Lauren is the best. I love seeing and hearing her smile. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Einstein Bros Bagels
Elaine Kizzie
I love their bagels better than any other bagel shop. They prepare your bagel exactly the way that you want it. They listen & repeat back the order to ensure they heard correctly.
Atmosphere: 4
Food: 4
Service: 4
Arjun Suri
This is truly the worst Einstein Bagel in the area.
I walked in & asked how their day was going so far, and the guy behind the counter just stared at me for at least 5 seconds then responded “what do you want”
There were hardly any bagels in stock at 12pm when i visited
0/10. Save your time and money and go elsewhere
Atmosphere: 1
Food: 1
Service: 1
Bre Simon
Very unsanitary, they just make everyone’s bagel without cleaning the surface first and they have dog hair on their aprons.
Atmosphere: 3
Food: 3
Service: 3
Faith Bradley
I'm not from the area, but when I met my husband, he would talk about how great Einstein Bros was. We stopped in before work, and I totally get it now! Wonderful staff, great food. Super comfortable sitting area, and very clean.
I drive 15 minutes out of my way to go to a different einsteins whenever I have the time this one is ridiculously slow and half the time they just messily throw the sandwich together with half of the ingredients falling off
Nolan
The mobile order and drive thru experience is great. The staff is friendly and helpful. I am very happy with this location.
Atmosphere: 4
Food: 5
Service: 5
madimyu
Most of the workers are extremely rude, especially the asian guy in the front.
Atmosphere: 1
Food: 5
Service: 1
Goran Janjusevic
Asian kid that works upfront is extremely rude and unpleasant. Won't go back to this
Service: 1
Damyan
No matter what time of day or what day I go I always get subpar food with horrible customer service. Im always friendly and leave a good tip but no matter what, every time I go to this location I always leave with a bad
Great bagel joint
Atmosphere: 5
Food: 4
Service: 4
Recommended dishes: Einstein Bros Bagels
Very bad service, a lot of uncleanliness in the place and those who serve are racists. I do not recommend this place if you are Latin or from another country ??
Atmosphere: 1
Service: 1
I'd like to file a complaint. My wife and I have been frequenting this specific store for 7 or 8 years as a quick bite to eat after dropping our little off at school. Friendly staff even when they're busy, apologetic if the wait is over three minutes, and consistent drink and food quality. This last one is my gripe. I've been getting a toasted cinnamon raisin bagel with strawberry schmear for years, and this morning was the first time in all the times I ordered that it didn't have a piece of toasted onion stuck to it. Really? You have trained me to be prepared for a weird bite somewhere on the bagel for years, and now no toasted onion? A perfectly normal bagel?! The audacity! The gall! I demand toasty onion-y retribution! Your perfect record has been tarnished. Do better. ?
Atmosphere: 4
Food: 4
Service: 4
Haven’t been to this store in a long time. Got here at about 7:15am. Glad to see they opened inside dining, only about two years after all other restaurants did after COVID. Paint is chipped off on multiple walls, floor is filthy. Evidently cleaning throughout the day isn’t a priority. Update from a month ago… I was in there yesterday and nothing has changed. The floor was filthy throughout and the touch up painting and chips on walls still need to be done. I won’t post anymore about this store.
Atmosphere: 1
Food: 4
Service: 4
The customer service is absolutely abysmal
They never acknowledge you when you come in and don't say a single word to you as you wait at the drive thru window for 15+ minutes. Everytime I've been there it's been like this.
If it's going to take a while that's fine just have some decency and keep the customer updated. Or just say hello.
Atmosphere: 2
Food: 3
Service: 1
Great customer service. Lauren is the best. I love seeing and hearing her smile. Thank you
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Einstein Bros Bagels
I love their bagels better than any other bagel shop. They prepare your bagel exactly the way that you want it. They listen & repeat back the order to ensure they heard correctly.
Atmosphere: 4
Food: 4
Service: 4
This is truly the worst Einstein Bagel in the area.
I walked in & asked how their day was going so far, and the guy behind the counter just stared at me for at least 5 seconds then responded “what do you want”
There were hardly any bagels in stock at 12pm when i visited
0/10. Save your time and money and go elsewhere
Atmosphere: 1
Food: 1
Service: 1
Very unsanitary, they just make everyone’s bagel without cleaning the surface first and they have dog hair on their aprons.
Atmosphere: 3
Food: 3
Service: 3
I'm not from the area, but when I met my husband, he would talk about how great Einstein Bros was. We stopped in before work, and I totally get it now! Wonderful staff, great food. Super comfortable sitting area, and very clean.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chorizo Sunrise Breakfast Egg Sandwich
Restaurantji Recommends
I drive 15 minutes out of my way to go to a different einsteins whenever I have the time this one is ridiculously slow and half the time they just messily throw the sandwich together with half of the ingredients falling off
The mobile order and drive thru experience is great. The staff is friendly and helpful. I am very happy with this location.
Atmosphere: 4
Food: 5
Service: 5
Most of the workers are extremely rude, especially the asian guy in the front.
Atmosphere: 1
Food: 5
Service: 1
Asian kid that works upfront is extremely rude and unpleasant. Won't go back to this
Service: 1
No matter what time of day or what day I go I always get subpar food with horrible customer service. Im always friendly and leave a good tip but no matter what, every time I go to this location I always leave with a bad
Atmosphere: 1
Food: 1
Service: 1
Loading...