Delicious baked goods, clean and tidy, and the staff are wonderful👏🏼👍🏼
Jim Conley
Standard Einstein menu in a fairly large store. The avocado toast came on a choice of bagel with chunks of avocado rather than a mash. It could have used a little sea salt and lemon. It wasn't bad, especially at the price, but I prefer other types of bread as a base such as brioche or wheat. I also prefer at least a light mash of the avocado. The espresso drinks are much better than the drip coffee.
Service was very good - fast, friendly and helpful. They even brought my avocado toast to the table rather than making me go to pick it up. The space is large but not particularly interesting. The floor needed sweeping. They do have Wi-Fi for customers.
There was plenty of parking available right in front of the store.
Jillian Luhman
I am honestly so disappointed after not coming here for years after I had a bad experience I decided to try it again and I had high hopes since I had a lovely interaction with the cashier but they messed up my order. I asked for no tomato 3x on my sandwich and still got tomato on my sandwich. They also asked me about what side I wanted and ran through several option I chose to get hash browns and they gave me chips instead. I watched them put a hash brown into the little stove for me so not sure what happened but this reads lazy and 0 communication to me. I will not be trying this again for a long time.
S Eff
I created a loyalty account a week ago and without me checking the box to save my cc info, it kept my cc info. I took a screenshot of me not checking the box, and it still stole and kept my cc info. Then on the two orders I've placed, twice in a row now this place has refused to toast the bagels despite it saying it clearly on the receipts and despite me CALLING IN and asking specifically for it to be toasted. Lol. Now when I request to delete my account, all I get is an error message. No more money for you ever, einsteins. You better not steal my money since you've stolen my cc info. How dumb. Never again will I willingly give this place money.
Rachel Ade Stearns
Dec 19 1.54 pm ish
The pregnant woman the one who is in the receipt ( Host ; ToGo283 )
give me attitude ask I walk in. I been shop to this bagel shop since forever ….. even way back to 2007
as i live 2 block away from the shop.
Normally you order at the end the line whole you choose which bagel you want , then we pay , even last purchase , I still but my bagel in this shop that way ….
and she give me attitude that we have tp order in cashier section.
is weird becoz i gave to go back and forth to the window to see what I want , like what kond of cream cheese I want even what kind of bagel I want , they even wrongly do it bcoz i want finish ordering as I want my bagel thin and they already slap cream cheese on it ……
and when I went to pick up it did not being toast , and she gave me attitude that i dont ask to being toast ….. and I said you should ask me if i want to be toast . as we normally being ask what you offer ….. Every where we go , we the customer the one who were ask if we want to be toast or not , like in subway sandwich or other bagel place
and the india looking girl yell at me by giving me attitude and even ask for the manager to just refund me , instead making me a new one ….. That $11 mean nothing to me ......but if u can not keep uo with ur worker , I make sure the whole university park know not to go to ur bagel place , as ww have another bagel place in university blvd
Atmosphere: 1
Food: 1
Service: 1
Art Meade
Manager is terrible! Very rude and demanding and you can't even enjoy your food without him walking around and looking over your shoulder like he is looking for trouble. Also encountered him multiple different visits being mean and low key verbally abusive to his workers. Dont go here, it's not worth your money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Avocado & Tomato Breakfast Egg White Sandwich
Lilith Aminmo
Food is great. Manager is rude and assuming and interrupts people when they are ordering food at the end of the day to demand to know details about their personal life that dont involve them. Felt extreeeemely uncomfortable trying to have my breakfast here. Yikes! please stop harassing people when they are trying to order food to eat!
Atmosphere: 1
Food: 1
Service: 1
Self Made (Truth-speaker)
The man in the back heard that me and my family were using coupons for a simple bagel and smear so he decided to walk up front to tell us that they will no longer accept coupons because that is not why they give out coupons to families. He has been very rude to us before and to older women who have came in for sandwiches, his name is hard to read on his tag but it looks like it starts with a j. Please figure this out before the way of life figured it out for this place.
Atmosphere: 1
Food: 1
Service: 1
Shivani Sharma
August and keystone are amazing and very good service.
Atmosphere: 5
Food: 5
Service: 5
Alyssa Ford
They were super quick despite being busy, staff was friendly, and gave good recommendations!
The fact that they had the audacity to serve me a burrito with a broken up tortilla that turned into a complete chip and barely nothing of hash brown that were also crops. Disappointed after waiting 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
Vivi Avila
Super friendly staff and always fresh food :)
Atmosphere: 4
Food: 5
Service: 5
Marooncords
Wow. Short female manager, older, Hispanic with glasses...RUDE. Very condescending attitude. Will definitely go to another location but need to make sure others see this review. The bagel wasn't toasted for a signature sandwich and the lady was extremely nasty when I got a refund back for an item she falsified saying they had when I paid. Your fault lady not mine, hold the attitude. Terrible terrible management. The other employees were friendly. :)
Atmosphere: 1
Food: 1
Service: 1
Jordan C
I frequent Einsteins at least once a week and this location is the worst! Today I went to get a bagel and the shop was closed 25 min early.
Atmosphere: 1
Food: 1
Service: 1
Ethan Mowery
I recently moved into the area and decided to try out Einstein Bros. Bagels by placing an order through their mobile app. The app indicated that my order would be ready for pickup in the designated section, which I hoped would save time.
However, I ended up waiting at the pickup area for 10-15 minutes while watching other customers being served. Eventually, a young lady rudely asked if I was there for a pickup. When I confirmed, she retrieved my order from behind the counter, where it had apparently been sitting for an unknown amount of time and was now cold.
I suggested that if they weren't going to follow the app's procedure, they should put up a sign to let customers know to approach the counter. She then claimed she didn't work there, despite wearing a name tag and assisting other customers, and walked away while I was still speaking to her.
After this experience and reading other reviews, it seems this level of service is typical here. Unfortunately, this will not be my go-to bagel shop in my new neighborhood.
Delicious baked goods, clean and tidy, and the staff are wonderful👏🏼👍🏼
Standard Einstein menu in a fairly large store. The avocado toast came on a choice of bagel with chunks of avocado rather than a mash. It could have used a little sea salt and lemon. It wasn't bad, especially at the price, but I prefer other types of bread as a base such as brioche or wheat. I also prefer at least a light mash of the avocado. The espresso drinks are much better than the drip coffee.
Service was very good - fast, friendly and helpful. They even brought my avocado toast to the table rather than making me go to pick it up. The space is large but not particularly interesting. The floor needed sweeping. They do have Wi-Fi for customers.
There was plenty of parking available right in front of the store.
I am honestly so disappointed after not coming here for years after I had a bad experience I decided to try it again and I had high hopes since I had a lovely interaction with the cashier but they messed up my order. I asked for no tomato 3x on my sandwich and still got tomato on my sandwich. They also asked me about what side I wanted and ran through several option I chose to get hash browns and they gave me chips instead. I watched them put a hash brown into the little stove for me so not sure what happened but this reads lazy and 0 communication to me. I will not be trying this again for a long time.
I created a loyalty account a week ago and without me checking the box to save my cc info, it kept my cc info. I took a screenshot of me not checking the box, and it still stole and kept my cc info. Then on the two orders I've placed, twice in a row now this place has refused to toast the bagels despite it saying it clearly on the receipts and despite me CALLING IN and asking specifically for it to be toasted. Lol. Now when I request to delete my account, all I get is an error message. No more money for you ever, einsteins. You better not steal my money since you've stolen my cc info. How dumb. Never again will I willingly give this place money.
Dec 19
1.54 pm ish
The pregnant woman the one who is in the receipt ( Host ; ToGo283 )
give me attitude ask I walk in.
I been shop to this bagel shop since forever ….. even way back to 2007
as i live 2 block away from the shop.
Normally you order at the end the line whole you choose which bagel you want , then we pay , even last purchase , I still but my bagel in this shop that way ….
and she give me attitude that we have tp order in cashier section.
is weird becoz i gave to go back and forth to the window to see what I want , like what kond of cream cheese I want even what kind of bagel I want , they even wrongly do it bcoz i want finish ordering as I want my bagel thin and they already slap cream cheese on it ……
and when I went to pick up it did not being toast , and she gave me attitude that i dont ask to being toast ….. and I said you should ask me if i want to be toast . as we normally being ask what you offer ….. Every where we go , we the customer the one who were ask if we want to be toast or not , like in subway sandwich or other bagel place
and the india looking girl yell at me by giving me attitude and even ask for the manager to just refund me , instead making me a new one ….. That $11 mean nothing to me ......but if u can not keep uo with ur worker , I make sure the whole university park know not to go to ur bagel place , as ww have another bagel place in university blvd
Atmosphere: 1
Food: 1
Service: 1
Manager is terrible! Very rude and demanding and you can't even enjoy your food without him walking around and looking over your shoulder like he is looking for trouble. Also encountered him multiple different visits being mean and low key verbally abusive to his workers. Dont go here, it's not worth your money.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Bacon Avocado & Tomato Breakfast Egg White Sandwich
Food is great. Manager is rude and assuming and interrupts people when they are ordering food at the end of the day to demand to know details about their personal life that dont involve them. Felt extreeeemely uncomfortable trying to have my breakfast here. Yikes! please stop harassing people when they are trying to order food to eat!
Atmosphere: 1
Food: 1
Service: 1
The man in the back heard that me and my family were using coupons for a simple bagel and smear so he decided to walk up front to tell us that they will no longer accept coupons because that is not why they give out coupons to families. He has been very rude to us before and to older women who have came in for sandwiches, his name is hard to read on his tag but it looks like it starts with a j. Please figure this out before the way of life figured it out for this place.
Atmosphere: 1
Food: 1
Service: 1
August and keystone are amazing and very good service.
Atmosphere: 5
Food: 5
Service: 5
They were super quick despite being busy, staff was friendly, and gave good recommendations!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The fact that they had the audacity to serve me a burrito with a broken up tortilla that turned into a complete chip and barely nothing of hash brown that were also crops. Disappointed after waiting 20 minutes.
Atmosphere: 1
Food: 1
Service: 1
Super friendly staff and always fresh food :)
Atmosphere: 4
Food: 5
Service: 5
Wow. Short female manager, older, Hispanic with glasses...RUDE. Very condescending attitude. Will definitely go to another location but need to make sure others see this review. The bagel wasn't toasted for a signature sandwich and the lady was extremely nasty when I got a refund back for an item she falsified saying they had when I paid. Your fault lady not mine, hold the attitude. Terrible terrible management. The other employees were friendly. :)
Atmosphere: 1
Food: 1
Service: 1
I frequent Einsteins at least once a week and this location is the worst! Today I went to get a bagel and the shop was closed 25 min early.
Atmosphere: 1
Food: 1
Service: 1
I recently moved into the area and decided to try out Einstein Bros. Bagels by placing an order through their mobile app. The app indicated that my order would be ready for pickup in the designated section, which I hoped would save time.
However, I ended up waiting at the pickup area for 10-15 minutes while watching other customers being served. Eventually, a young lady rudely asked if I was there for a pickup. When I confirmed, she retrieved my order from behind the counter, where it had apparently been sitting for an unknown amount of time and was now cold.
I suggested that if they weren't going to follow the app's procedure, they should put up a sign to let customers know to approach the counter. She then claimed she didn't work there, despite wearing a name tag and assisting other customers, and walked away while I was still speaking to her.
After this experience and reading other reviews, it seems this level of service is typical here. Unfortunately, this will not be my go-to bagel shop in my new neighborhood.
Atmosphere: 1
Food: 1
Service: 1
Loading...