Einstein Bros. Bagels

Ordering 45 mins and not getting the food is crazy work for even any Einstein bros especially airport ones which this one isn’t

Atmosphere: 1

Food: 1

Service: 1

Was very good and fast service. Pictured is the farmhouse egg and bacon(bottom) and avocado tomato egg white (top)!

Atmosphere: 5

Food: 5

Service: 5

Feb 2. Ordered a toasted French toast bagel. Waited for quite a while some guy threw it on the counter and mumbled something that wasn't even my name. I waited for a few minutes more for them to call out my name again. They never did. I just walked out.

Atmosphere: 1

Food: 1

Service: 1

I have been coming here every day this week for two box coffees and two dozen bagels and until today I’ve had nothing but a phenomenal experience, which is a reason why they’re not getting a five star. Every day has been fantastic, especially with Sunny at the front. However, today, I made my order like I normally do 45 minutes in advance and the other gal at the front (did t get her name but the redhead with glasses) made it VERY VERY clear that she was having a bad day today and she did not appreciate me making an order with two box coffees and two dozen bagels saying “This is a catering order and to not do that going forward” and handed me my bags of which she just threw all my condiments in the bag see the picture attached. She needs an attitude adjustment and if she doesn’t like her job she needs to leave.
This is not intended for all of Einstein’s bagels employees at this location. This is simply one bad apple with this one interaction.

Atmosphere: 4

Food: 5

Service: 4

love coming to this location! the staff is always so friendly, very clean inside and out, and the food is always delicious!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Breakfast Sandwich

This crew makes great food and is speedy!

Atmosphere: 5

Food: 5

Service: 5

As we walked in there were three employees but one customer it look like everybody seen this but only one person actually acknowledged us as customers we looked at the menu for several minutes waiting for someone to talk to us before finally being able to place our order after replacing the order we were watching that make the phone and they asked if we needed something as if we were bothering them by the end I wanted to just ask for a refund and leave because that type of service should not be utilized in any service industry job overall the food was great but the service was crap which also made the atmosphere crap in the future greet your customers make them feel welcomed next time I'm going somewhere else

Atmosphere: 1

Food: 5

Service: 1

Nev needs a raise. Best customer service ive gotten in a while.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Half Dozen Bagel Box, Breakfast Sandwich

Got a bucket of coffee and bagels for a meeting at work. They were extremely busy but the wait was not that long. Had to go right back to get more and the guy was on top of it for me...remembered my order!

Atmosphere: 4

Food: 5

Service: 5

This was my first time having Einstein Bros outside of the airport and it was very nice. Service was pretty friendly. The bagel sandwich was alright, we got the maple house egg sandwich and it was good but not life changing.
Don't tell me what is in the strawberry banana smoothie because it was the best smoothie I've ever had in my life!

Atmosphere: 5

Food: 5

Service: 5

Worst experience ever!!! It took 40 minutes for me to get my food!!! Never coming here again!!!

Atmosphere: 1

Food: 1

Service: 1

Slow service. They don't pay attention to your order.

Atmosphere: 2

Food: 3

Service: 1

Ms.Charity is such a sweetheart! She's so accommodating, and I really appreciate the help she provided with my order today! She's the general manager, but miss girl needs a raise of some sort. She values every customer that walks through the door, and ive never found that at any other einsteins location. Hard work should be rewarded, and I know everyone on her team works hard... don't let this be just a thank you, actually show your employees you're thankful they come in everyday and are able to do their jobs while putting a smile on others faces. Thank you Ms. Charity again, and thank you to her AM staff you guys saved my day today and I am forever grateful. Have a blessed afternoon ✨️

Atmosphere: 4

Food: 4

Service: 5

TERRIBLE TERRIBLE sandwiches first TIME THEIR and the LAST Turkey was

Atmosphere: 5

Food: 1

Service: 1

Recommended dishes: Sandwich

Charity and the staff at this location are amazing they truly care how customer service and always have a smile on there face and positive attitudes, and make sure the food is fresh could not be happier

Atmosphere: 5

Food: 5

Service: 5