Ordered through DoorDash. 2 out of 3 orders were missing the plain smear for 6 bagels. This is a recurring issue, not a delivery problem. Orders need to be checked before handing them to drivers.
Atmosphere: 3
Food: 4
Service: 1
Gf E
This location needs to work on their customer service! Never got a callback from a bad experience so not even management cares about their employees bad customer service.
Atmosphere: 1
Food: 1
Service: 1
Rich Beaudoin
I live close by, and have ordered at this location at least 7 to 8 times. Sorry to say that there are always problems and issues even with a simple order. The customer service is also really terrible. The last time I was there I told the cashier I’d like to build a breakfast sandwich on a bagel. He just stared at me and said nothing, so I began to describe the order as being on a honey whole wheat thin bagel. He then looked at me and said what kind of bagel do you want, to which I replied a honey whole wheat thin. He then asked me again what I wanted. I then repeated again that I’d like to build a breakfast bagel on honey whole wheat thin. He then paused, looked at me at me annoyed, and asked again what I wanted. I then calmly repeated then that I just wanted to build a breakfast bagel, and if he could slow down a little bit and listen I could give him the order. The manager then stepped in, told him to step away, rang me up correctly, then looked at me in the face and scolded me saying that the worker was just trying to save me money by asking me questions. This was definitely not true, the worker had a headset on and was listening to drive-through orders while they were waiting on me and that’s why they confused what I was saying. In that situation, she should take my order, and then later explain to the worker that you need to focus at the register and what people are saying instead of asking the same questions over and over. This is the typical type of interaction at this location for the past few years, so I recommend folks take their order to a different location.
Addie Godfrey
3 visits, 3 completely wrong orders.
John Russell
Love the all nighter!!
Atmosphere: 5
Food: 5
Service: 5
Sally Godsey
We ordered catering from Einstein Bros for a work meeting with our business partners and it was excellent. The food was fresh and tasty, delivered right on time, and everything went smoothly. Very happy with the experience and will definitely use them again!
This spot has the standard Einstein's menu for food and drink options. My favorite remains the Texas Brisket Bagel. This one had a lot of jalapeño which is easy to pick off if you don't like them. The bagel itself was slightly over-toasted and therefore crunchy, but it was still good. The vanilla latte was hot and smooth.
Service was fast and polite. The space is clean with the usual art. There's lots of seating. They do have Wi-Fi available for customers.
The parking lot is large and more than adequate since the adjacent business is closed.
Atmosphere: 5
Food: 5
Service: 5
Matthew Dombrowski
Ordered through DoorDash, and got a half dozen. Normally, they have a standard selection of bagels, but we wanted a customized choice. I spoke with Ryan on the phone to see if he could help us out, and he hooked us up even though that isn't the norm for their order aheads with Door Dash or Uber.
I ordered a chai tea vanilla latte it was one of the worst I've ever had. Way too sweet. But the sandwich was decent enough and I was glad that they cut it in half or did they. I can't remember
Gabe Russell
Got an unexpected mouthful of sausage when I ordered an egg & cheese sandwich. Replacement was also incorrect. Breakfast should not be so hard.
Marcela Walker
Very delicious!
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Reed Kremer
Einstein’s seems disorganized and somewhat messy. Bagels were alright, employees were certainly nice but it’s chaotic in the store.
Ordered through DoorDash.
2 out of 3 orders were missing the plain smear for 6 bagels.
This is a recurring issue, not a delivery problem.
Orders need to be checked before handing them to drivers.
Atmosphere: 3
Food: 4
Service: 1
This location needs to work on their customer service! Never got a callback from a bad experience so not even management cares about their employees bad customer service.
Atmosphere: 1
Food: 1
Service: 1
I live close by, and have ordered at this location at least 7 to 8 times. Sorry to say that there are always problems and issues even with a simple order. The customer service is also really terrible. The last time I was there I told the cashier I’d like to build a breakfast sandwich on a bagel. He just stared at me and said nothing, so I began to describe the order as being on a honey whole wheat thin bagel. He then looked at me and said what kind of bagel do you want, to which I replied a honey whole wheat thin. He then asked me again what I wanted. I then repeated again that I’d like to build a breakfast bagel on honey whole wheat thin. He then paused, looked at me at me annoyed, and asked again what I wanted. I then calmly repeated then that I just wanted to build a breakfast bagel, and if he could slow down a little bit and listen I could give him the order. The manager then stepped in, told him to step away, rang me up correctly, then looked at me in the face and scolded me saying that the worker was just trying to save me money by asking me questions. This was definitely not true, the worker had a headset on and was listening to drive-through orders while they were waiting on me and that’s why they confused what I was saying. In that situation, she should take my order, and then later explain to the worker that you need to focus at the register and what people are saying instead of asking the same questions over and over. This is the typical type of interaction at this location for the past few years, so I recommend folks take their order to a different location.
3 visits, 3 completely wrong orders.
Love the all nighter!!
Atmosphere: 5
Food: 5
Service: 5
We ordered catering from Einstein Bros for a work meeting with our business partners and it was excellent. The food was fresh and tasty, delivered right on time, and everything went smoothly. Very happy with the experience and will definitely use them again!
Food: 5
Service: 5
Recommended dishes: Bagel, Bacon Avocado \u0026 Tomato Breakfast Egg White Sandwich, Bacon \u0026 Cheddar Egg Sandwich, Bacon Avocado \u0026 Tomato Egg White Sandwich
Always yummy!
This spot has the standard Einstein's menu for food and drink options. My favorite remains the Texas Brisket Bagel. This one had a lot of jalapeño which is easy to pick off if you don't like them. The bagel itself was slightly over-toasted and therefore crunchy, but it was still good. The vanilla latte was hot and smooth.
Service was fast and polite. The space is clean with the usual art. There's lots of seating. They do have Wi-Fi available for customers.
The parking lot is large and more than adequate since the adjacent business is closed.
Atmosphere: 5
Food: 5
Service: 5
Ordered through DoorDash, and got a half dozen. Normally, they have a standard selection of bagels, but we wanted a customized choice. I spoke with Ryan on the phone to see if he could help us out, and he hooked us up even though that isn't the norm for their order aheads with Door Dash or Uber.
Thanks again Ryan, you made our morning!
This location is always the best!
Restaurantji Recommends
I ordered a chai tea vanilla latte it was one of the worst I've ever had. Way too sweet. But the sandwich was decent enough and I was glad that they cut it in half or did they. I can't remember
Got an unexpected mouthful of sausage when I ordered an egg & cheese sandwich. Replacement was also incorrect. Breakfast should not be so hard.
Very delicious!
Wheelchair accessibility: Yes
Atmosphere: 5
Food: 5
Service: 5
Einstein’s seems disorganized and somewhat messy. Bagels were alright, employees were certainly nice but it’s chaotic in the store.
Atmosphere: 2
Food: 3
Service: 5
Consistently terrible service
Atmosphere: 1
Food: 2
Service: 1
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