My boyfriend gets this once a week and luckily I always get to sample. Delicious fresh and juicy chicken with a nice crispy breading. Get the rooster sauce it’s so yummy! Also their happy hour special for a sandwich is a steal with a ton of flavor. Not sure why there’s so many negative reviews but we’ve never been disappointed.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Medium Chicken Tenders and Tater Tots, Lou's Plus Sandwich and Tater Tots
Lucas Marcus Furar
22% service charge for ordering my food at the counter, picking it up and cleaning after myself??? Don't eat at this scam place, food is not worth it at all.
Atmosphere: 1
Food: 1
Service: 1
Zeid Bitar
Chicken tenders were very poor. Breading was like cardboard and fell off the chicken, no real good flavor.
Atmosphere: 4
Food: 1
Service: 4
Zach Wieczorek
My partner and I had visited and were intrigued by fried hot chicken, both the Lou’s sandwich and the 3 tender combo were underwhelming to say the least, the food was edible however the sandwich was slightly better. Considering the price by the time a 22% service fee, any sauces you would want being extra, this would not be my top choice or recommendation for hot chicken in Denver.
Atmosphere: 4
Food: 2
Service: 4
Lindsey M.
It's been a dream to visit the Milk Market in downtown Denver. I was overwhelmed by the selections, but I'm always drawn to fried chicken sandwiches. Lou's smelled great and there was counter seating. I decided to try their brunch special which was a hot honey chicken sandwich. The cashier asked if I wanted tator tots or waffle fries. I chose tots. How she phrased the question made me think it came with the sandwich. But no...it's an additional $4.00. Doesn't sound bad, right?We also got a second sandwich without a side. So wanna guess how much our meal cost? 2 sandwiches and 1 side of tots was $30. Why? Because we were tapped on an automatic 22% staff fee and a 2% DAB fee (don't know what that is). Neither were disclosed to us. Nothing on the menu said anything. I also heard several other customers gasp when they checked their receipt and discuss on the side how crazy the fees were and no one knew about them.Also, did not love that each finished meal went from the fryer and placed right in front of me because we sat at the counter. It was then taken by the cashier to the appropriate person. But it was way too close to me for comfort.Price discrepancy aside, the sandwiches were pretty good. Loved the hot honey and the tots were perfectly cooked. I'm disappointed in my experience here. But now I'm prepared for the sticker shock if I were ever to return to any of these vendors.
Willem V.
I ordered their specialty sandwich that comes with all the toppings paid more for it than I would have if I had ordered this sandwich in the photo shown here yet due to terrible service I'm sitting here with a spicy chicken sandwich that isn't even spicy I don't recommend this place to anyone
Kyle Elliott
The food and service was good. The chicken literally falls out of the breading, which is disappointing. Much more disappointing is the hidden ~20% fee you pay for eating here. The prices are reasonable compared to every other restaurant here, which is why I chose it. However, my bill ended up being significantly inflated, which wasn't indicated anywhere. When I went to pay, the cashier said I didn't have to tip because the tip was already included. This place is probably a lawsuit waiting to happen, I will never return because of their shady practices.
Atmosphere: 4
Food: 4
Service: 4
Andrea Price
The loaded waffle fries are enormous. Big enough to share with 2-3 people.
Atmosphere: 5
Food: 5
Service: 5
Robert S.
My husband wanted to get something filling, so he got a naked fried chicken sandwich and waffle fries here. Both were excellent....the fries were crispy and well seasoned. The chicken sandwich was thick, meaty and well balanced. It took a bit long to get the order served, but the food was really good...Great place for a nice Southern cooking !
jrzj42
Good variety and decent prices for the value and quality of food. Enjoyed fish & chips, a seafood soup, and a beer, all from a couple of venues within the same ground floor location. Excellent for a group where each has a particular taste and price. All the staff were friendly. Worth a repeat visit.
The food is edible but verrrrry greasy and very salty. I would say ketchup is a necessity.They make the food fresh to order, so at least it was hot.I asked for “hot” and the tenders look plain but there is a little spice. I wouldn’t call it hot though.I was the only person at the counter and when my order was ready my buzzer went off. I showed it to the cashier, she held in her hands and hesitated, clearly expecting me to come down and get it. Keep in mind they charge a service fee which is a built in tip. She did end up bringing it to me but when I asked for a fork she made me walk down and get it. Reminder: I was the only person in the vicinity.I will not be coming back.
Brett Paglieri
The price is appealing until the staff tells you there is about a 25% service fee and asks for a tip on top of that. The staff is underpaid if they need tips and the prices are higher than advertised. Get rid of their service fee and pay staff fairly without asking for tips on fast food and this place might be good.
Atmosphere: 1
Food: 3
Service: 1
drockcamp
WATCH YOUR BILL!!! They back in a 22% tip automatically and some other 2% charge. It's a cool concept like a food court. But I was very upset that the person didn't tell our group that the tip was backed into the cost. That's pretty shady and not customer service-oriented. Also, it's a foodcourt-style place. They don't bring the food to you, you clear your own table, you have to clean your own table, so if you ask me 22% is steep for what service they provide.
Hope B
We had chicken and waffles and oh my gerddd. It was amazing. The best I have ever had and I don’t say that stuff lightly. Low key shocked about the other reviews!
Atmosphere: 5
Food: 5
Service: 5
Venture44875493250
The place is pretty. But they charge an automatic 22% tip. It seems excessive for a place where you have to order at the counter, ha no table service and you need to go pick up your food at a counter.
My boyfriend gets this once a week and luckily I always get to sample. Delicious fresh and juicy chicken with a nice crispy breading. Get the rooster sauce it’s so yummy! Also their happy hour special for a sandwich is a steal with a ton of flavor. Not sure why there’s so many negative reviews but we’ve never been disappointed.
Atmosphere: 5
Food: 5
Service: 4
Recommended dishes: Medium Chicken Tenders and Tater Tots, Lou's Plus Sandwich and Tater Tots
22% service charge for ordering my food at the counter, picking it up and cleaning after myself??? Don't eat at this scam place, food is not worth it at all.
Atmosphere: 1
Food: 1
Service: 1
Chicken tenders were very poor. Breading was like cardboard and fell off the chicken, no real good flavor.
Atmosphere: 4
Food: 1
Service: 4
My partner and I had visited and were intrigued by fried hot chicken, both the Lou’s sandwich and the 3 tender combo were underwhelming to say the least, the food was edible however the sandwich was slightly better. Considering the price by the time a 22% service fee, any sauces you would want being extra, this would not be my top choice or recommendation for hot chicken in Denver.
Atmosphere: 4
Food: 2
Service: 4
It's been a dream to visit the Milk Market in downtown Denver. I was overwhelmed by the selections, but I'm always drawn to fried chicken sandwiches. Lou's smelled great and there was counter seating. I decided to try their brunch special which was a hot honey chicken sandwich. The cashier asked if I wanted tator tots or waffle fries. I chose tots. How she phrased the question made me think it came with the sandwich. But no...it's an additional $4.00. Doesn't sound bad, right?We also got a second sandwich without a side. So wanna guess how much our meal cost? 2 sandwiches and 1 side of tots was $30. Why? Because we were tapped on an automatic 22% staff fee and a 2% DAB fee (don't know what that is). Neither were disclosed to us. Nothing on the menu said anything. I also heard several other customers gasp when they checked their receipt and discuss on the side how crazy the fees were and no one knew about them.Also, did not love that each finished meal went from the fryer and placed right in front of me because we sat at the counter. It was then taken by the cashier to the appropriate person. But it was way too close to me for comfort.Price discrepancy aside, the sandwiches were pretty good. Loved the hot honey and the tots were perfectly cooked. I'm disappointed in my experience here. But now I'm prepared for the sticker shock if I were ever to return to any of these vendors.
I ordered their specialty sandwich that comes with all the toppings paid more for it than I would have if I had ordered this sandwich in the photo shown here yet due to terrible service I'm sitting here with a spicy chicken sandwich that isn't even spicy I don't recommend this place to anyone
The food and service was good. The chicken literally falls out of the breading, which is disappointing. Much more disappointing is the hidden ~20% fee you pay for eating here. The prices are reasonable compared to every other restaurant here, which is why I chose it. However, my bill ended up being significantly inflated, which wasn't indicated anywhere. When I went to pay, the cashier said I didn't have to tip because the tip was already included. This place is probably a lawsuit waiting to happen, I will never return because of their shady practices.
Atmosphere: 4
Food: 4
Service: 4
The loaded waffle fries are enormous. Big enough to share with 2-3 people.
Atmosphere: 5
Food: 5
Service: 5
My husband wanted to get something filling, so he got a naked fried chicken sandwich and waffle fries here. Both were excellent....the fries were crispy and well seasoned. The chicken sandwich was thick, meaty and well balanced. It took a bit long to get the order served, but the food was really good...Great place for a nice Southern cooking !
Good variety and decent prices for the value and quality of food. Enjoyed fish & chips, a seafood soup, and a beer, all from a couple of venues within the same ground floor location. Excellent for a group where each has a particular taste and price. All the staff were friendly. Worth a repeat visit.
Restaurantji Recommends
The food is edible but verrrrry greasy and very salty. I would say ketchup is a necessity.They make the food fresh to order, so at least it was hot.I asked for “hot” and the tenders look plain but there is a little spice. I wouldn’t call it hot though.I was the only person at the counter and when my order was ready my buzzer went off. I showed it to the cashier, she held in her hands and hesitated, clearly expecting me to come down and get it. Keep in mind they charge a service fee which is a built in tip. She did end up bringing it to me but when I asked for a fork she made me walk down and get it. Reminder: I was the only person in the vicinity.I will not be coming back.
The price is appealing until the staff tells you there is about a 25% service fee and asks for a tip on top of that. The staff is underpaid if they need tips and the prices are higher than advertised. Get rid of their service fee and pay staff fairly without asking for tips on fast food and this place might be good.
Atmosphere: 1
Food: 3
Service: 1
WATCH YOUR BILL!!! They back in a 22% tip automatically and some other 2% charge. It's a cool concept like a food court. But I was very upset that the person didn't tell our group that the tip was backed into the cost. That's pretty shady and not customer service-oriented. Also, it's a foodcourt-style place. They don't bring the food to you, you clear your own table, you have to clean your own table, so if you ask me 22% is steep for what service they provide.
We had chicken and waffles and oh my gerddd. It was amazing. The best I have ever had and I don’t say that stuff lightly. Low key shocked about the other reviews!
Atmosphere: 5
Food: 5
Service: 5
The place is pretty. But they charge an automatic 22% tip. It seems excessive for a place where you have to order at the counter, ha no table service and you need to go pick up your food at a counter.