The sommelier was particularly rude to our table. Nearly caused us to walk out. The server saved our experience. Very surprised by the attitude the somm came to the table with.
DJ
Came here for our 15 year wedding anniversary, which was in the notes and never acknowledged. Not the end of the world, but dinner felt rushed like they wanted the table for the next guest. We weren't even there for a full hour. We've been to Matsu many times, but probably won't be back after this experience. There are too many other good options in town with a better experience. Very disappointing.
Naiz
Sam was our server and he was incredible! Very knowledgeable and brought us food that wasn't on the menu. It was a 10/10 experience! Can't wait to go back
Taylor
Sydney was so sweet and informative! Loved the Nobu vibe. Small portions but the food was worth the price.
Anita
Still, by far, the best sushi I've ever had and I've tried a lot of other high end sushi restaurants.
Madeline
We love Matsuhisa! Highly recommend either ordering or we've loved the server guided selections.
Lynne
It was a privilege to have dinner there from the moment we walked in to the moment we left. The food, the staff and the ambience, just phenomenal
Paul
I have enjoyed the Aspen location for years, so it was a great pleasure to take my wife & family to your Cherry Creek location for the first time this week. I love that you have great vegan options, notably the Eringi Mushroom Truffle Yuzu salad. I was hoping for the coconut sorbet, but was happy to grab some coconut mochi. Really enjoyed the warm, classy ambiance, and I'll look forward to coming back soon.
Apryl
The food really was excellent. But for the price (almost $600 for 4 people) I would expect impeccable service. Our waiter really couldn't be bothered attending to us. It was our first time here and the menu is extensive. He gave zero guidance, and when we asked he gave short answers that really didn't help us at all. When we did order he said he'd make sure that items were coursed out and not rushed. Well, he'd barely gotten the words out and the food started coming. We had a table full of food in maybe 10 minutes after ordering. We mentioned this to him and he blamed the kitchen, no real apology or anything sincere. And when the items came to the table there was zero explanation. For example, with the soba noodle dish there's a wood box with something inside. I had to ask a bus person what it was since the server had no interest in telling us when he dropped it at our table. Also for the spicy tuna crispy rice (so delicious!) that needs to be assembled. No details given, I had to ask someone else if there was a best way to do it. As I said, the food was excellent. But I'd choose any other restaurants over this one because the service was so bad.
alla
We had our monthly girls' dinner here, and this month's restaurant choice did not disappoint! Jenna was our server and she was absolutely wonderful—knowledgeable, attentive, and spot-on with her recommendations. We followed her suggestions, and every dish was amazing. The food, service, and overall experience were fantastic. We're already looking forward to booking our next reservation!
We've been here numerous times, both alone and with friends. Food is always excellent. Beautifully prepared and presented. Table service generally good but has some minor gaps. Sushi counter we find best if just two people. Always ask about off the menu items. Have always found them worth it. Shaved ice for desert best to be shared! It was super loud on this last visit, way more than normal, mostly because of two tables near us that couldn't help but yell at each other, not restaurants problem just irritating people😒.
Gail
Honestly nothing special. A little disappointed. Service was good. Staff was friendly. Food didn't live up to expectations.
alexandra
The restaurant is amazing , but we were not happy with our server. She was talking too fast with no breaks between different dishes or drinks and expressed annoyances when we asked her to repeat or explain. She was very pushy about everything , including main order, secondary orders, deserts , and finally gave us the check before we asked for it ... my husband still had plenty of beer left . She wanted us gone as soon as possible to free up the table for next guests It was my birthday and I definitely did not enjoy the server attitude, pushing and been fake smiley . This is not typical for this restaurant and we were so down as it is our favorite place to eat in Cherry Creek
Thomas
The quality and creativity of the menu is truly outstanding. And the servers were knowledgeable, friendly and always available. Matsuhisa delivers a wonderful experience but beware the price level for some of their specialty dishes. And, unfortunately, the noise level is just unacceptable for an otherwise excellent experience
Christian
The attention is extremely cordial and the quality of the comfortable, excellent, everything is perfect and the atmosphere is very beautiful and romantic. The staff is very friendly and attentive, for my first experience, they have a 110% in everything, the presentation of the dishes and the flavor are extremely delicious.
The sommelier was particularly rude to our table. Nearly caused us to walk out. The server saved our experience. Very surprised by the attitude the somm came to the table with.
Came here for our 15 year wedding anniversary, which was in the notes and never acknowledged. Not the end of the world, but dinner felt rushed like they wanted the table for the next guest. We weren't even there for a full hour. We've been to Matsu many times, but probably won't be back after this experience. There are too many other good options in town with a better experience. Very disappointing.
Sam was our server and he was incredible! Very knowledgeable and brought us food that wasn't on the menu. It was a 10/10 experience! Can't wait to go back
Sydney was so sweet and informative! Loved the Nobu vibe. Small portions but the food was worth the price.
Still, by far, the best sushi I've ever had and I've tried a lot of other high end sushi restaurants.
We love Matsuhisa! Highly recommend either ordering or we've loved the server guided selections.
It was a privilege to have dinner there from the moment we walked in to the moment we left. The food, the staff and the ambience, just phenomenal
I have enjoyed the Aspen location for years, so it was a great pleasure to take my wife & family to your Cherry Creek location for the first time this week. I love that you have great vegan options, notably the Eringi Mushroom Truffle Yuzu salad. I was hoping for the coconut sorbet, but was happy to grab some coconut mochi. Really enjoyed the warm, classy ambiance, and I'll look forward to coming back soon.
The food really was excellent. But for the price (almost $600 for 4 people) I would expect impeccable service. Our waiter really couldn't be bothered attending to us. It was our first time here and the menu is extensive. He gave zero guidance, and when we asked he gave short answers that really didn't help us at all. When we did order he said he'd make sure that items were coursed out and not rushed. Well, he'd barely gotten the words out and the food started coming. We had a table full of food in maybe 10 minutes after ordering. We mentioned this to him and he blamed the kitchen, no real apology or anything sincere. And when the items came to the table there was zero explanation. For example, with the soba noodle dish there's a wood box with something inside. I had to ask a bus person what it was since the server had no interest in telling us when he dropped it at our table. Also for the spicy tuna crispy rice (so delicious!) that needs to be assembled. No details given, I had to ask someone else if there was a best way to do it. As I said, the food was excellent. But I'd choose any other restaurants over this one because the service was so bad.
We had our monthly girls' dinner here, and this month's restaurant choice did not disappoint! Jenna was our server and she was absolutely wonderful—knowledgeable, attentive, and spot-on with her recommendations. We followed her suggestions, and every dish was amazing. The food, service, and overall experience were fantastic. We're already looking forward to booking our next reservation!
Restaurantji Recommends
We've been here numerous times, both alone and with friends. Food is always excellent. Beautifully prepared and presented. Table service generally good but has some minor gaps. Sushi counter we find best if just two people. Always ask about off the menu items. Have always found them worth it. Shaved ice for desert best to be shared! It was super loud on this last visit, way more than normal, mostly because of two tables near us that couldn't help but yell at each other, not restaurants problem just irritating people😒.
Honestly nothing special. A little disappointed. Service was good. Staff was friendly. Food didn't live up to expectations.
The restaurant is amazing , but we were not happy with our server. She was talking too fast with no breaks between different dishes or drinks and expressed annoyances when we asked her to repeat or explain. She was very pushy about everything , including main order, secondary orders, deserts , and finally gave us the check before we asked for it ... my husband still had plenty of beer left . She wanted us gone as soon as possible to free up the table for next guests It was my birthday and I definitely did not enjoy the server attitude, pushing and been fake smiley . This is not typical for this restaurant and we were so down as it is our favorite place to eat in Cherry Creek
The quality and creativity of the menu is truly outstanding. And the servers were knowledgeable, friendly and always available. Matsuhisa delivers a wonderful experience but beware the price level for some of their specialty dishes. And, unfortunately, the noise level is just unacceptable for an otherwise excellent experience
The attention is extremely cordial and the quality of the comfortable, excellent, everything is perfect and the atmosphere is very beautiful and romantic. The staff is very friendly and attentive, for my first experience, they have a 110% in everything, the presentation of the dishes and the flavor are extremely delicious.
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