Took forever, not fast food. Made me pull over into a curbside spot for almost 15 minutes.
Autumn Grace
The lady with the oxygen at the drive through is amazing! Great attitude and friendly smiling face!
LaToya
My daughter and granddaughter loves it here they have a lot of things on their value menu that's very convenient for the end of the month when moneys tight
Praneeth Rajakannan
Best and cheap
Myra Gutierrez
Staff was rude they don’t acknowledge that ur there look at u then look away without saying anything we stood in line for more then 15 min without even being told we’ll be there shortly bad customer service will not be back again
Barbara B
I just had a nightmare experience trying to expediently place and pick up an order at this particular McDonald’s. It was 1:30 in the afternoon and I decided I would try to expedite getting my meal by downloading the McDonald’s app. I ordered online and then drove to the restaurant With the understanding that someone would bring my order out to me. I parked in one of the pick up spots enter the number of the pick up spot and then waited. No one appeared with my order so I went back to the app and noticed that it said I hadn’t enteredthe pick up spot number. A thunderstorm was moving in so I reluctantly got out of my car and walked to the entrance. There is no weight staff at the counter. There are several bagged meals waiting for pick up, but no one to talk to. Finally someone with no customer service skills whatsoever asked me what my order number is. Just FYI after you place your Order on the app you no longer have access to your order number– –. But between the app and this particular McDonald’s, there is no synchronization. Worse yet customer service at this McDonald’s is nonexistent, which to me indicates the restaurant is poorly managed. I described my order only to be told it had not been completely assembled yet. This restaurant has no business calling itself fast food because by now, I had placed the order 15 to 20 minutes ago. Finally, my order was located and completed. I will never use the McDonald’s app again and have removed it from my phone. I will never go to this McDonald’s again what a terrible experience.
Sushit Poudyal
** PLEASE READ | IMPORTANT ** I do doordash as a side hustle, besides my regular full-time job. I got a pickup order this evening from this McDonald's location. Upon pulling up at the drive through, the elderly lady greeted me with a slightly rude demeanor. I heard extreme smugness and arrogance from the lady. When I called her out, her insecurity lead her to say 'Do you think I'm dumb? I'm sorry you hate your job but I love mine'. I've done about 500 deliveries until today, nobody treats their delivery drivers like she does.
I am apologetic to all my fellow Uber eats/doordash delivery drivers for the unprofessionalism of the elderly lady, if you ever engage with her. She needs a customer service re-training from corporate, which I soon will be filing a complaint on.
I rarely write any negative reviews, or talk bad about a respectable elderly American worker, working her way through the weekend. I have massive respect for that. But the way she treated me was concerning. From what I understand from previous reviews, she has shown her disgusting attitude to a lot of others. Our delivery drivers deserve safer and uplifting working environment which I will stand up for.
Service: 1
Lorena Mora
It's very bad service, the people seem like if you were to ask for a bad gift, but bad service, the crappy people they have there
Atmosphere: 1
Food: 1
Service: 1
Alec Cruz
Manger was very rude. Ordered two fries and only received one. Went back in line to get the fries they missed, and was blamed and told that “no you already received fries in the bag, I know what I put in there”. Based on the reviews, this isn’t the first time she’s done that, and she continues to get away with it. What a way to treat your customers.
Food: 3
Service: 1
Larry Sims
Fast food no longer 12 mins. after I had ordered before I got my food and the fries were cold
Manager is very rude. Someone from higher up really needs to re-train her. I really hope corporate does look at these 1star ratings and does something about management!!!!
Cole
for the last week, this location has had their lights shut off and doors closed intermittently. They turned me away on New Year’s Day. Didn’t even offer to take my order even though they said that they were open?? terrible service
Atmosphere: 1
Food: 1
Service: 1
Ryan May
I ordered a burger and asked for a side of spicy buffalo. This was also included in my bag at the drive thru. I’m not sure what this sauce is but it was in a chicken nugget box and smelled.. odd… my burger also tasted off ):
Food: 1
Service: 1
Michael De Lio
The location is ideal for the students at Regis and also local offices in the area. Unfortunately, they seem to get overwhelmed with the lunch crowd, leaving many to wonder how to complete their transactions. Hint, use the kiosk and assume the register is closed. It also appears that many are taken out orders, which allows available seating if you are eating indoors. Overall, the staff was still friendly and got the orders correct.
Parking: Directions in and out are lacking, so be vigilant that people are just assuming how to enter and exit the facility and drive thru
Kid-friendliness: There is an indoor playground for the little guys.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheeseburger
Adriana Loza
The manager there was EXTREMELY rude to a customer. He came in to pickup a doordash order and was told the order wasn’t ready. The man didn’t know English so he still proceeded to wait there. When he asked the manager for help she rudely told him that he was already told to wait and that it wasn’t her problem that he did not know English, by the way she perfectly spoke Spanish; she was able to help him understand what was going on. But, instead told him that she was not obligated to speak Spanish and that “this is America.” In my opinion, that was very unprofessional (especially for a MANAGER) and racist. It’s not that hard to be a decent human being!! Mcdonald’s do better, and hire professional people who can act accordingly! I really hope something is done about this, it made everyone in the building feel uncomfortable.
Took forever, not fast food. Made me pull over into a curbside spot for almost 15 minutes.
The lady with the oxygen at the drive through is amazing! Great attitude and friendly smiling face!
My daughter and granddaughter loves it here they have a lot of things on their value menu that's very convenient for the end of the month when moneys tight
Best and cheap
Staff was rude they don’t acknowledge that ur there look at u then look away without saying anything we stood in line for more then 15 min without even being told we’ll be there shortly bad customer service will not be back again
I just had a nightmare experience trying to expediently place and pick up an order at this particular McDonald’s. It was 1:30 in the afternoon and I decided I would try to expedite getting my meal by downloading the McDonald’s app. I ordered online and then drove to the restaurant With the understanding that someone would bring my order out to me. I parked in one of the pick up spots enter the number of the pick up spot and then waited. No one appeared with my order so I went back to the app and noticed that it said I hadn’t enteredthe pick up spot number. A thunderstorm was moving in so I reluctantly got out of my car and walked to the entrance. There is no weight staff at the counter. There are several bagged meals waiting for pick up, but no one to talk to. Finally someone with no customer service skills whatsoever asked me what my order number is. Just FYI after you place your Order on the app you no longer have access to your order number– –. But between the app and this particular McDonald’s, there is no synchronization. Worse yet customer service at this McDonald’s is nonexistent, which to me indicates the restaurant is poorly managed. I described my order only to be told it had not been completely assembled yet. This restaurant has no business calling itself fast food because by now, I had placed the order 15 to 20 minutes ago. Finally, my order was located and completed. I will never use the McDonald’s app again and have removed it from my phone. I will never go to this McDonald’s again what a terrible experience.
** PLEASE READ | IMPORTANT **
I do doordash as a side hustle, besides my regular full-time job. I got a pickup order this evening from this McDonald's location. Upon pulling up at the drive through, the elderly lady greeted me with a slightly rude demeanor. I heard extreme smugness and arrogance from the lady. When I called her out, her insecurity lead her to say 'Do you think I'm dumb? I'm sorry you hate your job but I love mine'. I've done about 500 deliveries until today, nobody treats their delivery drivers like she does.
I am apologetic to all my fellow Uber eats/doordash delivery drivers for the unprofessionalism of the elderly lady, if you ever engage with her. She needs a customer service re-training from corporate, which I soon will be filing a complaint on.
I rarely write any negative reviews, or talk bad about a respectable elderly American worker, working her way through the weekend. I have massive respect for that. But the way she treated me was concerning. From what I understand from previous reviews, she has shown her disgusting attitude to a lot of others. Our delivery drivers deserve safer and uplifting working environment which I will stand up for.
Service: 1
It's very bad service, the people seem like if you were to ask for a bad gift, but bad service, the crappy people they have there
Atmosphere: 1
Food: 1
Service: 1
Manger was very rude. Ordered two fries and only received one. Went back in line to get the fries they missed, and was blamed and told that “no you already received fries in the bag, I know what I put in there”. Based on the reviews, this isn’t the first time she’s done that, and she continues to get away with it. What a way to treat your customers.
Food: 3
Service: 1
Fast food no longer 12 mins. after I had ordered before I got my food and the fries were cold
Atmosphere: 2
Food: 3
Service: 2
Restaurantji Recommends
Manager is very rude. Someone from higher up really needs to re-train her. I really hope corporate does look at these 1star ratings and does something about management!!!!
for the last week, this location has had their lights shut off and doors closed intermittently. They turned me away on New Year’s Day. Didn’t even offer to take my order even though they said that they were open?? terrible service
Atmosphere: 1
Food: 1
Service: 1
I ordered a burger and asked for a side of spicy buffalo. This was also included in my bag at the drive thru. I’m not sure what this sauce is but it was in a chicken nugget box and smelled.. odd… my burger also tasted off ):
Food: 1
Service: 1
The location is ideal for the students at Regis and also local offices in the area. Unfortunately, they seem to get overwhelmed with the lunch crowd, leaving many to wonder how to complete their transactions. Hint, use the kiosk and assume the register is closed. It also appears that many are taken out orders, which allows available seating if you are eating indoors. Overall, the staff was still friendly and got the orders correct.
Parking: Directions in and out are lacking, so be vigilant that people are just assuming how to enter and exit the facility and drive thru
Kid-friendliness: There is an indoor playground for the little guys.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheeseburger
The manager there was EXTREMELY rude to a customer. He came in to pickup a doordash order and was told the order wasn’t ready. The man didn’t know English so he still proceeded to wait there. When he asked the manager for help she rudely told him that he was already told to wait and that it wasn’t her problem that he did not know English, by the way she perfectly spoke Spanish; she was able to help him understand what was going on. But, instead told him that she was not obligated to speak Spanish and that “this is America.” In my opinion, that was very unprofessional (especially for a MANAGER) and racist. It’s not that hard to be a decent human being!! Mcdonald’s do better, and hire professional people who can act accordingly! I really hope something is done about this, it made everyone in the building feel uncomfortable.
Service: 1
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