** PLEASE READ | IMPORTANT ** I do doordash as a side hustle, besides my regular full-time job. I got a pickup order this evening from this McDonald's location. Upon pulling up at the drive through, the elderly lady greeted me with a slightly rude demeanor. I heard extreme smugness and arrogance from the lady. When I called her out, her insecurity lead her to say 'Do you think I'm dumb? I'm sorry you hate your job but I love mine'. I've done about 500 deliveries until today, nobody treats their delivery drivers like she does.
I am apologetic to all my fellow Uber eats/doordash delivery drivers for the unprofessionalism of the elderly lady, if you ever engage with her. She needs a customer service re-training from corporate, which I soon will be filing a complaint on.
I rarely write any negative reviews, or talk bad about a respectable elderly American worker, working her way through the weekend. I have massive respect for that. But the way she treated me was concerning. From what I understand from previous reviews, she has shown her disgusting attitude to a lot of others. Our delivery drivers deserve safer and uplifting working environment which I will stand up for.
Service: 1
Lorena Mora
It's very bad service, the people seem like if you were to ask for a bad gift, but bad service, the crappy people they have there
Atmosphere: 1
Food: 1
Service: 1
Alec Cruz
Manger was very rude. Ordered two fries and only received one. Went back in line to get the fries they missed, and was blamed and told that “no you already received fries in the bag, I know what I put in there”. Based on the reviews, this isn’t the first time she’s done that, and she continues to get away with it. What a way to treat your customers.
Food: 3
Service: 1
Larry Sims
Fast food no longer 12 mins. after I had ordered before I got my food and the fries were cold
Atmosphere: 2
Food: 3
Service: 2
Joi DeaBueno
Manager is very rude. Someone from higher up really needs to re-train her. I really hope corporate does look at these 1star ratings and does something about management!!!!
Cole
for the last week, this location has had their lights shut off and doors closed intermittently. They turned me away on New Year’s Day. Didn’t even offer to take my order even though they said that they were open?? terrible service
Atmosphere: 1
Food: 1
Service: 1
Ryan May
I ordered a burger and asked for a side of spicy buffalo. This was also included in my bag at the drive thru. I’m not sure what this sauce is but it was in a chicken nugget box and smelled.. odd… my burger also tasted off ):
Food: 1
Service: 1
Michael De Lio
The location is ideal for the students at Regis and also local offices in the area. Unfortunately, they seem to get overwhelmed with the lunch crowd, leaving many to wonder how to complete their transactions. Hint, use the kiosk and assume the register is closed. It also appears that many are taken out orders, which allows available seating if you are eating indoors. Overall, the staff was still friendly and got the orders correct.
Parking: Directions in and out are lacking, so be vigilant that people are just assuming how to enter and exit the facility and drive thru
Kid-friendliness: There is an indoor playground for the little guys.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheeseburger
Adriana Loza
The manager there was EXTREMELY rude to a customer. He came in to pickup a doordash order and was told the order wasn’t ready. The man didn’t know English so he still proceeded to wait there. When he asked the manager for help she rudely told him that he was already told to wait and that it wasn’t her problem that he did not know English, by the way she perfectly spoke Spanish; she was able to help him understand what was going on. But, instead told him that she was not obligated to speak Spanish and that “this is America.” In my opinion, that was very unprofessional (especially for a MANAGER) and racist. It’s not that hard to be a decent human being!! Mcdonald’s do better, and hire professional people who can act accordingly! I really hope something is done about this, it made everyone in the building feel uncomfortable.
Service: 1
Autumn Anstedt
Constantly plays loud classical/opera music all through the night, every night. Drives the whole neighborhood crazy and it's loud enough to hear through our windows at night. Do not support this business.
Extremely slow counter service for fast food industry. 10-15 minute wait on take-out orders.
Atmosphere: 1
Food: 2
Service: 1
Dakota LaBarr
Slow, disrespectful and unwelcoming
Atmosphere: 1
Food: 1
Service: 1
Joey Merchant
Don't eat here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, French Fries
Theresa Sparks
I work in the area and have been grabbing afternoon coffee from this location for about a week and a half now they are fully staffed but there’s no restroom for anyone to use. Wonder how the employees are going? I asked the manager Julian and he told me a cup, I think that’s very Oosting and the health department should come in and shut this location down or they should reach out to corporate about the comments that their management is giving to the public. it makes me wonder what they’re doing to the food if they’re employees are having to pee in a cup and where are they going to pee?
Danelia Macias
I don't give it less than one star because there isn't one 😡 I just went with my daughters and the manager in charge right now was so angry that she kicked us out just because we told her that there was no machine to place orders and she got even more angry because I asked her to open it for me The bathroom was very ugly, the service seemed drugged with the devil inside. It's a shame that they put these types of people to be in charge. It was an old lady by the way, and there was another one who did the second thing. 😡😡
** PLEASE READ | IMPORTANT **
I do doordash as a side hustle, besides my regular full-time job. I got a pickup order this evening from this McDonald's location. Upon pulling up at the drive through, the elderly lady greeted me with a slightly rude demeanor. I heard extreme smugness and arrogance from the lady. When I called her out, her insecurity lead her to say 'Do you think I'm dumb? I'm sorry you hate your job but I love mine'. I've done about 500 deliveries until today, nobody treats their delivery drivers like she does.
I am apologetic to all my fellow Uber eats/doordash delivery drivers for the unprofessionalism of the elderly lady, if you ever engage with her. She needs a customer service re-training from corporate, which I soon will be filing a complaint on.
I rarely write any negative reviews, or talk bad about a respectable elderly American worker, working her way through the weekend. I have massive respect for that. But the way she treated me was concerning. From what I understand from previous reviews, she has shown her disgusting attitude to a lot of others. Our delivery drivers deserve safer and uplifting working environment which I will stand up for.
Service: 1
It's very bad service, the people seem like if you were to ask for a bad gift, but bad service, the crappy people they have there
Atmosphere: 1
Food: 1
Service: 1
Manger was very rude. Ordered two fries and only received one. Went back in line to get the fries they missed, and was blamed and told that “no you already received fries in the bag, I know what I put in there”. Based on the reviews, this isn’t the first time she’s done that, and she continues to get away with it. What a way to treat your customers.
Food: 3
Service: 1
Fast food no longer 12 mins. after I had ordered before I got my food and the fries were cold
Atmosphere: 2
Food: 3
Service: 2
Manager is very rude. Someone from higher up really needs to re-train her. I really hope corporate does look at these 1star ratings and does something about management!!!!
for the last week, this location has had their lights shut off and doors closed intermittently. They turned me away on New Year’s Day. Didn’t even offer to take my order even though they said that they were open?? terrible service
Atmosphere: 1
Food: 1
Service: 1
I ordered a burger and asked for a side of spicy buffalo. This was also included in my bag at the drive thru. I’m not sure what this sauce is but it was in a chicken nugget box and smelled.. odd… my burger also tasted off ):
Food: 1
Service: 1
The location is ideal for the students at Regis and also local offices in the area. Unfortunately, they seem to get overwhelmed with the lunch crowd, leaving many to wonder how to complete their transactions. Hint, use the kiosk and assume the register is closed. It also appears that many are taken out orders, which allows available seating if you are eating indoors. Overall, the staff was still friendly and got the orders correct.
Parking: Directions in and out are lacking, so be vigilant that people are just assuming how to enter and exit the facility and drive thru
Kid-friendliness: There is an indoor playground for the little guys.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Cheeseburger
The manager there was EXTREMELY rude to a customer. He came in to pickup a doordash order and was told the order wasn’t ready. The man didn’t know English so he still proceeded to wait there. When he asked the manager for help she rudely told him that he was already told to wait and that it wasn’t her problem that he did not know English, by the way she perfectly spoke Spanish; she was able to help him understand what was going on. But, instead told him that she was not obligated to speak Spanish and that “this is America.” In my opinion, that was very unprofessional (especially for a MANAGER) and racist. It’s not that hard to be a decent human being!! Mcdonald’s do better, and hire professional people who can act accordingly! I really hope something is done about this, it made everyone in the building feel uncomfortable.
Service: 1
Constantly plays loud classical/opera music all through the night, every night. Drives the whole neighborhood crazy and it's loud enough to hear through our windows at night. Do not support this business.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Extremely slow counter service for fast food industry. 10-15 minute wait on take-out orders.
Atmosphere: 1
Food: 2
Service: 1
Slow, disrespectful and unwelcoming
Atmosphere: 1
Food: 1
Service: 1
Don't eat here
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Cheeseburger, French Fries
I work in the area and have been grabbing afternoon coffee from this location for about a week and a half now they are fully staffed but there’s no restroom for anyone to use. Wonder how the employees are going? I asked the manager Julian and he told me a cup, I think that’s very Oosting and the health department should come in and shut this location down or they should reach out to corporate about the comments that their management is giving to the public. it makes me wonder what they’re doing to the food if they’re employees are having to pee in a cup and where are they going to pee?
I don't give it less than one star because there isn't one 😡 I just went with my daughters and the manager in charge right now was so angry that she kicked us out just because we told her that there was no machine to place orders and she got even more angry because I asked her to open it for me The bathroom was very ugly, the service seemed drugged with the devil inside. It's a shame that they put these types of people to be in charge. It was an old lady by the way, and there was another one who did the second thing. 😡😡
Atmosphere: 1
Service: 1
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