This would be a 5 star McDonalds if they stopped replacing things Ive ordered with the diet version when they run out.
I dont want a diet soda when I order the regular version. If you are out, thats fine….Tell me you’re out and I’ll choose something else.
They are also incredibly stingy about giving out condiments (and often give the light version of that too), orders are often missing napkins and other random stuff, which is annoying.
Don’t be sneaky and try to change my order, that ruins the meal. Customer service 101 cmon!
Note to whoever owns this place: This started happening this summer when new management came in. The store is going downhill fast please save it.
Tldr; They are counting pennies and losing customers. Scrooge management!
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Cheeseburger
Mario Davy
Reliable spot to grab a quick bite whenever we go through DIA. I'm typically ordering for 3-5 people depending on how many of us are traveling, and I've only ever had one mishap with an order, which was promptly corrected without argument or fuss. Would definitely recommend
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, French Fries
Jay Sanner (ou812gr8t)
These new mcdonalds have no astmophere at all. Corporate boxes now
Atmosphere: 2
Food: 5
Service: 5
Alberto Gonzalez
If you order on mobile for pick up, make sure that you are ready to wait for everybody else’s order to be made first. It literally doesn’t matter that you ordered online so that you can get your food first they will wait until you show up to make your food and definitely do not count on any of the condiments you asked for to actually be put in your bag. I swear it’s like ketchup gets taken out of the employee’s paycheck. Why do they never give you any damn ketchup even when you ask for it
Atmosphere: 1
Food: 3
Service: 1
Faith Ramey
The Mcrib had TOO many onions. Then I hate how they just stopped stirring my McFlurrys. Like if you're not going to flurry it just change the name.
Atmosphere: 3
Food: 3
Service: 3
NIZAMNIWALA
it was my first visit to this place.I was confused so i ask from employee that can we pay with cash at kiosk machine.She was making fun of me with other employees at back for asking this.English is not my first language so i said tissue instead of napkins and she was confused like i'm speaking Chinese.Then se gave me just one napkin with my meal.When i ask for more napkins she was showing me attitude.If you don't like this job please quit someone more humble and polite person will be happy in working at your place and please don't show attitude like you are CEO of some company.You are just mc d worker.I'm not saying working here is a bad thing but you have to treat your customers properly.They are paying you for this.You are not going anywhere with this attitude.
Atmosphere: 1
Food: 4
Service: 1
Ricke Englund
This McDonald's has kiosk ordering as you walk in the door. Seems to work fine, although I do see some people struggling with it. The place is clean, but lacks any personal touches, seems too automatic.
Atmosphere: 3
Food: 4
Service: 3
ulises castillo mtz
Very bad service
John Peters
so i’m staying at the motel at across the street i’m hungry it’s 12:30 at night i pull up inside is closed i walk to the drive through because my party arrived in a bus a bus that doesn’t fit through the drive through i don’t have the keys anyway i stand (well dressed) (sort of, i definitely look like a paying customer) in the drive through politely waiting for the workers inside to ask me what i want to order other people come and go i do not get asked what i want for food like bro im mad hungry and i can’t get food i have a horrible opinion of this place now
Atmosphere: 1
Food: 1
Service: 1
Jose Alberto Hernandez Gomez
Absolutely the worst service I ever got from a fast food restaurant, rude management, was close to closing time and manager kick out everyone in a very unfriendly and unprofessional way, I have never seen something like that ever in my life, they didn’t even provide ketchup cause it was almost time to close, manager yelled everyone to leave as it was almost closing time.
We are the point of just not going to this one any more. Normally it is a good takeout spot when we land at DIA but it has to the worst McD out there. Tonight the hamburger was so cold I couldn't even eat it. I should have known when the cheese that I had ordered it without had not even started to melt. On the plus side I could pull it off the burger at least. One of our two things of fries was cold ans well and this was at seven on a Saturday night...last time we were there we ended up not getting food because the take out line didn't move for over 15minutes.. Something needs to change there for sure..
Atmosphere: 3
Food: 1
Service: 1
Nikki Ruiz
They keep getting my order wrong, they should really step up their game! 😤
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Filet-O-Fish
Casey Douglas
Quick service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
Jessica Meadows
How impersonal and boring this is. Can’t even add a play place so it doesn’t completely suck. At least the food was decent.
Atmosphere: 1
Food: 4
Service: 2
Emmett
There is no ordering on the counter, only order online or with the kiosk. Other than that, it is just a normal McDonald's. There are phone chargers. The bathrooms are nice and clean.
This would be a 5 star McDonalds if they stopped replacing things Ive ordered with the diet version when they run out.
I dont want a diet soda when I order the regular version. If you are out, thats fine….Tell me you’re out and I’ll choose something else.
They are also incredibly stingy about giving out condiments (and often give the light version of that too), orders are often missing napkins and other random stuff, which is annoying.
Don’t be sneaky and try to change my order, that ruins the meal. Customer service 101 cmon!
Note to whoever owns this place: This started happening this summer when new management came in. The store is going downhill fast please save it.
Tldr; They are counting pennies and losing customers. Scrooge management!
Atmosphere: 5
Food: 2
Service: 4
Recommended dishes: Cheeseburger
Reliable spot to grab a quick bite whenever we go through DIA. I'm typically ordering for 3-5 people depending on how many of us are traveling, and I've only ever had one mishap with an order, which was promptly corrected without argument or fuss. Would definitely recommend
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Big Mac, French Fries
These new mcdonalds have no astmophere at all. Corporate boxes now
Atmosphere: 2
Food: 5
Service: 5
If you order on mobile for pick up, make sure that you are ready to wait for everybody else’s order to be made first. It literally doesn’t matter that you ordered online so that you can get your food first they will wait until you show up to make your food and definitely do not count on any of the condiments you asked for to actually be put in your bag. I swear it’s like ketchup gets taken out of the employee’s paycheck. Why do they never give you any damn ketchup even when you ask for it
Atmosphere: 1
Food: 3
Service: 1
The Mcrib had TOO many onions. Then I hate how they just stopped stirring my McFlurrys. Like if you're not going to flurry it just change the name.
Atmosphere: 3
Food: 3
Service: 3
it was my first visit to this place.I was confused so i ask from employee that can we pay with cash at kiosk machine.She was making fun of me with other employees at back for asking this.English is not my first language so i said tissue instead of napkins and she was confused like i'm speaking Chinese.Then se gave me just one napkin with my meal.When i ask for more napkins she was showing me attitude.If you don't like this job please quit someone more humble and polite person will be happy in working at your place and please don't show attitude like you are CEO of some company.You are just mc d worker.I'm not saying working here is a bad thing but you have to treat your customers properly.They are paying you for this.You are not going anywhere with this attitude.
Atmosphere: 1
Food: 4
Service: 1
This McDonald's has kiosk ordering as you walk in the door. Seems to work fine, although I do see some people struggling with it. The place is clean, but lacks any personal touches, seems too automatic.
Atmosphere: 3
Food: 4
Service: 3
Very bad service
so i’m staying at the motel at across the street
i’m hungry
it’s 12:30 at night
i pull up
inside is closed
i walk to the drive through
because my party arrived in a bus
a bus that doesn’t fit through the drive through
i don’t have the keys anyway
i stand (well dressed) (sort of, i definitely look like a paying customer) in the drive through politely waiting for the workers inside to ask me what i want to order
other people come and go
i do not get asked what i want for food
like bro
im mad hungry and i can’t get food
i have a horrible opinion of this place now
Atmosphere: 1
Food: 1
Service: 1
Absolutely the worst service I ever got from a fast food restaurant, rude management, was close to closing time and manager kick out everyone in a very unfriendly and unprofessional way, I have never seen something like that ever in my life, they didn’t even provide ketchup cause it was almost time to close, manager yelled everyone to leave as it was almost closing time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
We are the point of just not going to this one any more. Normally it is a good takeout spot when we land at DIA but it has to the worst McD out there. Tonight the hamburger was so cold I couldn't even eat it. I should have known when the cheese that I had ordered it without had not even started to melt. On the plus side I could pull it off the burger at least. One of our two things of fries was cold ans well and this was at seven on a Saturday night...last time we were there we ended up not getting food because the take out line didn't move for over 15minutes.. Something needs to change there for sure..
Atmosphere: 3
Food: 1
Service: 1
They keep getting my order wrong, they should really step up their game! 😤
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Filet-O-Fish
Quick service and fresh food.
Atmosphere: 5
Food: 5
Service: 5
How impersonal and boring this is. Can’t even add a play place so it doesn’t completely suck. At least the food was decent.
Atmosphere: 1
Food: 4
Service: 2
There is no ordering on the counter, only order online or with the kiosk. Other than that, it is just a normal McDonald's. There are phone chargers. The bathrooms are nice and clean.
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: French Fries
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