Terrible coffee shop. I bought a tea from them and they charged me for a new tea when I asked for a refill on just hot water. Even though I already bought their teabags and cup. I never seen a place charge for faucet water . Even at DIA. They are also very rude. With no customer service skills especially the one woman who works around 1pm. They charge you for things before they check if they have it . Overall terrible experience every time as someone who works in the area everyday
Atmosphere: 1
Food: 1
Service: 1
Jen Espinosa
The coffee was ok but the service wasn’t
Mary P.
This is a far cry from the OG roasting plant which I believe sits in the lower east side neighborhood of Manhattan. There you'll find enthusiastic baristas who will explain things before your beans get selected by the machine for roast. Yes you can watch them journey to the endpoint which is on the spot roasting and then brewing. It's one of the cool features of this brand of coffee store. Here there is lackluster service and apathy. The baristas are barely alive. The place always looks empty. I guess you could get some beans roasted here and that'd be the best use of this particular location. I wouldn't bother with the drinks. They're just as lackluster as the service.
James
Great coffee shop underneath the Westin hotel....escalators down of South Security when you walk out the doors, same floor as train tracks... quiet place to sit if waiting on your flight. It is befofe security to the gates.
Atmosphere: 5
Food: 5
Service: 5
Christopher Higgins
Get an ice coffee and you’ll get a cup of ice with a splash of coffee.You’d also think a coffee shop within a train station within an airport would have prompt service. Nah. There’s a lady walking around aimlessly, you’ll get your drop of coffee when she feels like it - you can catch the next train, she’s just tryna chill.Never again.
Atmosphere: 1
Food: 3
Service: 1
Katie Cannon
Strongest ice coffee I’ve ever had
T W.
Don't get the coffee shake. No flavor icy. Gross. Coffee looks cool. I'd stick to the basics. I'd get something inside instead.
Santosh Shetty
Skip the food - have the coffee only. Quick cup for the best for your trip! Roasted on-site and every cup made to order. Coffee is real good. A visit to a Roasting Plant Coffee café is a coffee-lover’s dream. Think “the Willy Wonka of coffee” and you get the idea.
Atmosphere: 5
Amy F.
Found this coffee shop on the way to the train from the airport and was so proud of myself for passing the subpar coffee options in the airport. Coffee is serious business and this place doesn't disappoint. The vanilla latte is smooth and strong, just like I like it. Seating is limited inside the shop, but there are plenty of tables outside in a covered space so you don't have to deal with the elements while you're enjoying your coffee.
Benito Rodriguez
The younger lady in hijab was very rude and dismissive. Came in to the shop and no one was even upfront and later when she appeared she was had an attitude and throw items around. Won’t go back.
Paid $7 for this “latte.” It’s just iced coffee with milk/creamer, nothing steamed. I asked why the soy milk was congealed at the bottom at the barista just shrugged. I was expecting coffee airport to be expensive, but I at least thought it would taste fine… Definitely go upstairs into the terminal, don’t waste your money here.
Akshay Sriprasad
1 star for service, 3 star for productUpon purchasing a coffee (after a long flight), I asked for my water bottle to be filled up, quickly drank it (to rehydrate) but was then coldly refused a refill for the road!These small moments matter in the service industry; encourage better training in basic hospitality. I usually love supporting 'independent' coffee shops, but, sadly, people pick the Starbucks to avoid variable, unpleasant treatment like this.
Atmosphere: 4
Food: 3
Service: 1
G ! Daddy
Best coffee in a long time.
Atmosphere: 5
Food: 5
Service: 5
John DeLuca
Be sure to check dates on food. Picked up chicken wrap to go today (Friday) and ate it on train before realizing label said Tue—-(sday). Got home; got sick.
Michael C.
Don't waste your time here. Overpriced, didn't taste good, and service was horrendous.
Terrible coffee shop. I bought a tea from them and they charged me for a new tea when I asked for a refill on just hot water. Even though I already bought their teabags and cup. I never seen a place charge for faucet water . Even at DIA. They are also very rude. With no customer service skills especially the one woman who works around 1pm. They charge you for things before they check if they have it . Overall terrible experience every time as someone who works in the area everyday
Atmosphere: 1
Food: 1
Service: 1
The coffee was ok but the service wasn’t
This is a far cry from the OG roasting plant which I believe sits in the lower east side neighborhood of Manhattan. There you'll find enthusiastic baristas who will explain things before your beans get selected by the machine for roast. Yes you can watch them journey to the endpoint which is on the spot roasting and then brewing. It's one of the cool features of this brand of coffee store. Here there is lackluster service and apathy. The baristas are barely alive. The place always looks empty. I guess you could get some beans roasted here and that'd be the best use of this particular location. I wouldn't bother with the drinks. They're just as lackluster as the service.
Great coffee shop underneath the Westin hotel....escalators down of South Security when you walk out the doors, same floor as train tracks... quiet place to sit if waiting on your flight. It is befofe security to the gates.
Atmosphere: 5
Food: 5
Service: 5
Get an ice coffee and you’ll get a cup of ice with a splash of coffee.You’d also think a coffee shop within a train station within an airport would have prompt service. Nah. There’s a lady walking around aimlessly, you’ll get your drop of coffee when she feels like it - you can catch the next train, she’s just tryna chill.Never again.
Atmosphere: 1
Food: 3
Service: 1
Strongest ice coffee I’ve ever had
Don't get the coffee shake. No flavor icy. Gross. Coffee looks cool. I'd stick to the basics. I'd get something inside instead.
Skip the food - have the coffee only. Quick cup for the best for your trip! Roasted on-site and every cup made to order. Coffee is real good. A visit to a Roasting Plant Coffee café is a coffee-lover’s dream. Think “the Willy Wonka of coffee” and you get the idea.
Atmosphere: 5
Found this coffee shop on the way to the train from the airport and was so proud of myself for passing the subpar coffee options in the airport. Coffee is serious business and this place doesn't disappoint. The vanilla latte is smooth and strong, just like I like it. Seating is limited inside the shop, but there are plenty of tables outside in a covered space so you don't have to deal with the elements while you're enjoying your coffee.
The younger lady in hijab was very rude and dismissive. Came in to the shop and no one was even upfront and later when she appeared she was had an attitude and throw items around. Won’t go back.
Restaurantji Recommends
Paid $7 for this “latte.” It’s just iced coffee with milk/creamer, nothing steamed. I asked why the soy milk was congealed at the bottom at the barista just shrugged. I was expecting coffee airport to be expensive, but I at least thought it would taste fine… Definitely go upstairs into the terminal, don’t waste your money here.
1 star for service, 3 star for productUpon purchasing a coffee (after a long flight), I asked for my water bottle to be filled up, quickly drank it (to rehydrate) but was then coldly refused a refill for the road!These small moments matter in the service industry; encourage better training in basic hospitality. I usually love supporting 'independent' coffee shops, but, sadly, people pick the Starbucks to avoid variable, unpleasant treatment like this.
Atmosphere: 4
Food: 3
Service: 1
Best coffee in a long time.
Atmosphere: 5
Food: 5
Service: 5
Be sure to check dates on food. Picked up chicken wrap to go today (Friday) and ate it on train before realizing label said Tue—-(sday). Got home; got sick.
Don't waste your time here. Overpriced, didn't taste good, and service was horrendous.