This Shake Shack smacks everytime, it’s my Saturday ritual after a long run 🤩 Don’t get the specials just get a Smokeshack or the regular Shack Burger and the mornings or lunch time is the best because they aren’t busy and make their burgers with love 🤙 Employees are always very friendly as well
Atmosphere: 5
Food: 5
Service: 5
Sarah Beier
Food was good. Staffe was nice, super clean. Good experience.
Atmosphere: 4
Food: 4
Service: 4
rebekah baiyee-cady
At this point this Shake Shack needs to find an alternative for their french fries. The quality is just so poor and I don’t know if it’s just this location specifically but I am so tired of getting old dry crusty cold fries every time I come to this location it’s getting ridiculous. Even the burgers those aren’t even consistent. I’m tired of getting burnt burgers at this location too or burnt bread. It’s stupid y’all food cost too much for the quality to be so inconsistent and poor.
Food: 2
Service: 2
Jackson Martin
Great floor manager named Parker! Super friendly & responsive! RINO location is the best!
Atmosphere: 5
Food: 4
Service: 5
Darius Hainsworth
Hands down one of the best restaurant experiences I’ve ever had. The food was fresh, hot, and exactly what Shake Shack is known for—but what really set this location apart was the staff.
Tiera was welcoming, attentive, and genuinely made the experience feel personal instead of rushed. Jennifer, the manager, clearly leads by example—you can feel the positive energy and professionalism throughout the entire team. Because of them, this visit stood out and easily made Shake Shack my favorite restaurant experience to date.
Great food is expected. Great people are what make it unforgettable. I’ll absolutely be back.
Atmosphere: 5
Food: 5
Service: 5
NukeMe Harder
Im in utter shock actually. The good was great. Always is. It’s the manager i have an issue with. I watched them not only look extremely upset they had to even help me but i watched them treat a fellow employee who was absolute sunshine like total trash. The managers name is Jen. It’s obvious this woman hates her job and has a massive power trip over her employees. I do know the employee who did cater to me is Trans and treating trans people like they don’t matter is actually evil. It’s also a huge lawsuit risk and i told the employee id be happy to help them reach out to someone who can help remedy the treatment there. I work for the courts in Denver. Please find someone who doesn’t make customers and employees feel unworthy for existing. Shake shack is an amazing place and vibes are almost always perfect.
Atmosphere: 1
Food: 3
Service: 1
Jonah Smith
Stopped by Shake Shack RiNo 15 whole minutes before closing, which I now understand is basically the culinary equivalent of committing a war crime. My mistake for assuming the posted hours meant… actual service until closing.
The grill employee responded the only way he knew how: with Olympic-level attitude and a dramatic performance while making my burger. The show included actions that either looked exactly like spitting in my food or were intentionally meant to make me think he did. Hard to say which — and honestly, it doesn’t matter. If your goal is to make customers question their life choices mid-order, congrats, mission accomplished.
Nothing enhances a burger like wondering whether it comes with a side of spite.
If serving customers until close is optional here, maybe put that on the door. Or better yet, have management check in on the closing crew before someone mistakes “fast casual dining” for “passive-aggressive dinner theater.”
I won’t be returning, but thank you for the reminder that sarcasm and pettiness are apparently free toppings at this location.
Yooo shout out to the best worker here!! Jose ,Who leaves everyone and everything in satisfaction. Best shake shack in the world, amazing workers and the best burgers in Denver !
Atmosphere: 5
Food: 5
Service: 5
DA13 DADDY Tacitduckling
Great food
Atmosphere: 5
Food: 5
Service: 5
Jon Rocha
Not worth it. Just another outta town chain gentrifying America.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Cheese Fries, Shackburger
Sean Lamb
Super fresh, love this place, friendliest staff in all of Denver! Food is always bomb here, they take care of you right!
Atmosphere: 5
Food: 5
Service: 5
danielle manzanares
The lemonade is disgusting it tasted really fermented and it was warm even when they put ice in it. The machine looked really gross and unkept.
It's fantastic
Atmosphere: 5
Food: 5
Service: 5
This Shake Shack smacks everytime, it’s my Saturday ritual after a long run 🤩 Don’t get the specials just get a Smokeshack or the regular Shack Burger and the mornings or lunch time is the best because they aren’t busy and make their burgers with love 🤙 Employees are always very friendly as well
Atmosphere: 5
Food: 5
Service: 5
Food was good. Staffe was nice, super clean. Good experience.
Atmosphere: 4
Food: 4
Service: 4
At this point this Shake Shack needs to find an alternative for their french fries. The quality is just so poor and I don’t know if it’s just this location specifically but I am so tired of getting old dry crusty cold fries every time I come to this location it’s getting ridiculous. Even the burgers those aren’t even consistent. I’m tired of getting burnt burgers at this location too or burnt bread. It’s stupid y’all food cost too much for the quality to be so inconsistent and poor.
Food: 2
Service: 2
Great floor manager named Parker! Super friendly & responsive! RINO location is the best!
Atmosphere: 5
Food: 4
Service: 5
Hands down one of the best restaurant experiences I’ve ever had. The food was fresh, hot, and exactly what Shake Shack is known for—but what really set this location apart was the staff.
Tiera was welcoming, attentive, and genuinely made the experience feel personal instead of rushed. Jennifer, the manager, clearly leads by example—you can feel the positive energy and professionalism throughout the entire team. Because of them, this visit stood out and easily made Shake Shack my favorite restaurant experience to date.
Great food is expected. Great people are what make it unforgettable. I’ll absolutely be back.
Atmosphere: 5
Food: 5
Service: 5
Im in utter shock actually. The good was great. Always is. It’s the manager i have an issue with. I watched them not only look extremely upset they had to even help me but i watched them treat a fellow employee who was absolute sunshine like total trash. The managers name is Jen. It’s obvious this woman hates her job and has a massive power trip over her employees. I do know the employee who did cater to me is Trans and treating trans people like they don’t matter is actually evil. It’s also a huge lawsuit risk and i told the employee id be happy to help them reach out to someone who can help remedy the treatment there. I work for the courts in Denver. Please find someone who doesn’t make customers and employees feel unworthy for existing. Shake shack is an amazing place and vibes are almost always perfect.
Atmosphere: 1
Food: 3
Service: 1
Stopped by Shake Shack RiNo 15 whole minutes before closing, which I now understand is basically the culinary equivalent of committing a war crime. My mistake for assuming the posted hours meant… actual service until closing.
The grill employee responded the only way he knew how: with Olympic-level attitude and a dramatic performance while making my burger. The show included actions that either looked exactly like spitting in my food or were intentionally meant to make me think he did. Hard to say which — and honestly, it doesn’t matter. If your goal is to make customers question their life choices mid-order, congrats, mission accomplished.
Nothing enhances a burger like wondering whether it comes with a side of spite.
If serving customers until close is optional here, maybe put that on the door. Or better yet, have management check in on the closing crew before someone mistakes “fast casual dining” for “passive-aggressive dinner theater.”
I won’t be returning, but thank you for the reminder that sarcasm and pettiness are apparently free toppings at this location.
Atmosphere: 1
Food: 1
Service: 1
$10 for a burger smaller than my fist.
Gud:) gave the right amount of nuggets
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Yooo shout out to the best worker here!! Jose ,Who leaves everyone and everything in satisfaction. Best shake shack in the world, amazing workers and the best burgers in Denver !
Atmosphere: 5
Food: 5
Service: 5
Great food
Atmosphere: 5
Food: 5
Service: 5
Not worth it. Just another outta town chain gentrifying America.
Atmosphere: 2
Food: 2
Service: 4
Recommended dishes: Cheese Fries, Shackburger
Super fresh, love this place, friendliest staff in all of Denver! Food is always bomb here, they take care of you right!
Atmosphere: 5
Food: 5
Service: 5
The lemonade is disgusting it tasted really fermented and it was warm even when they put ice in it. The machine looked really gross and unkept.
Atmosphere: 1
Food: 1
Service: 1
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