I'm pasting what I just submitted in an official Sonic survey from 4-9-24:I've been to literally over a hundred Sonics in my lifetime, from Atlanta, to New Mexico, to Colorado, and many states in between. I worked at one in North Louisiana when I was 16, over 20 years ago. Now, after many travels, I live in Colorado Springs. I frequent the local Sonics here also. However, within the last year I've discovered this Sonic on Tamarac in the Denver area. I have appointments in the mornings nearby, and one morning I decided to stop at this Sonic for a burger (I prefer lunch over breakfast). I ordered a #1 Sonic Burger and a drink and when I got it, I was amazed. It looked like something you'd see out of the commercial. Everything looked FRESH, and not thrown and jumbled together like most burgers, but like the lettuce and onions and all of the toppings were hand picked and placed perfectly. The meat was perfectly cooked, hot, and juicy, and best of all the bun, was plump, not smashed or anything. It was probably the most delicious Sonic Burger I've had in memory and I definitely made a mental note. I noticed that the guy that handed it to me was doing a lot of work there not just drive thru window, and was very friendly. I didn't know his name. I've been 5 times since to this location, spread about a month apart. The second time I went, I did not expect such great results a second time, surely it must have been a fluke. This time, I got the guys name. Alex. He looked like he is the manager based on how friendly he was and how much he was involved. One visit, the morning after a heavy snow, Sonic was open and it looked like it was just him , POSSIBLY one other employee working. But I noticed EACH visit he was there, and EACH time the food was prepared top notch, like we weren't just customers getting food, but that each item was prepared with purpose to keep the customer coming back. This last time, on 4-9-24, I realized I forgot my wallet. Alex was there and stated they didn't have tap to pay, but I could order in the app. So I did so. I had been meaning to write a Google review by now for this location but the survey requested by the email I received hopefully will be seen by the right people. I'm not sure what's behind the quality of food and quality of service at this location but I'm sure good management comes to play and I know every time I've been to this location, Alex was working. The length and high praise of this survey I hope speaks to the seriousness of when I say that I've been to hundreds of Sonics, averaging once every 2 weeks for over 3 decades, this survey should speak volumes. Thanks again! -Josh
Atmosphere: 5
Food: 5
Service: 5
La Camp-Et
Not only did I need to correct my whole order at the window, the medium slushy was the exact same size as the small milkshake despite being more expensive than the milkshake.0/10 I would not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Doug King
Good quick food priced fairly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito
Andrea
This Sonic is the worst managed Sonic in town I swear. They stopped putting fresh bananas in the banana shakes, if you order a cherry limeaide you get no cherries, and they never give mints.
Food: 3
Service: 2
Sheila D
I used to go there often i have my usual order i get it and immediately say this is not my order and they argue it is my order they go inside and come back with the same items no incorrect i tell them repeatedly my order and i ask for it correct and they say im not serving you. I call corporate and they say they will give me med tot and drink and five dollars cupon to my email never given. Keep calling back and i have to get the app and i have to purchase something to get one item for their mistake and their rudeness. Ill say Daddy chicken shack is great food and service.
Food: 3
Service: 2
Nathan
The only thing they do consistently, is mess up my order.
Atmosphere: 1
Food: 1
Service: 1
Enthern
I went through the drive-thru during lunchtime, i pull up to the window and the man takes my card. Usually it takes 10 seconds to charge. No, the guy grabbed it and closed the window for 2 minutes before giving me my card back. Not only did it take abnormally long, hours later I get an unknown charge, this is the first charge I haven’t recognized with this card. Not trying to blame the guy except that was the last time I have gave my card to someone.
Atmosphere: 1
Food: 2
Service: 1
Dustin Mcguire
Great
Atmosphere: 5
Food: 5
Service: 5
Britton Ingraham (VWingAUDIbrit)
This was just okay, the staff was very friendly but clueless, the food was not made to specifications, the wait time was ridiculously long.
Atmosphere: 4
Food: 3
Service: 3
Steven
Spending $9 on a hamburger I shouldn’t get a hard bun…
It's a drive thru with mostly good hamburgers. What else can I say.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Tots
freedom fighter
Amazing service and amazing food!Thanks Nitan for your hospitality!
Atmosphere: 5
Food: 5
Service: 5
JB Honey
They had me so bent I'mma need a rubber next time I go through the drive-thru they gave me a cherry limeade instead of a strawberry lemonade and I'm still upset thank you for your listening and coming to my TED
I'm pasting what I just submitted in an official Sonic survey from 4-9-24:I've been to literally over a hundred Sonics in my lifetime, from Atlanta, to New Mexico, to Colorado, and many states in between. I worked at one in North Louisiana when I was 16, over 20 years ago. Now, after many travels, I live in Colorado Springs. I frequent the local Sonics here also. However, within the last year I've discovered this Sonic on Tamarac in the Denver area. I have appointments in the mornings nearby, and one morning I decided to stop at this Sonic for a burger (I prefer lunch over breakfast). I ordered a #1 Sonic Burger and a drink and when I got it, I was amazed. It looked like something you'd see out of the commercial. Everything looked FRESH, and not thrown and jumbled together like most burgers, but like the lettuce and onions and all of the toppings were hand picked and placed perfectly. The meat was perfectly cooked, hot, and juicy, and best of all the bun, was plump, not smashed or anything. It was probably the most delicious Sonic Burger I've had in memory and I definitely made a mental note. I noticed that the guy that handed it to me was doing a lot of work there not just drive thru window, and was very friendly. I didn't know his name. I've been 5 times since to this location, spread about a month apart. The second time I went, I did not expect such great results a second time, surely it must have been a fluke. This time, I got the guys name. Alex. He looked like he is the manager based on how friendly he was and how much he was involved. One visit, the morning after a heavy snow, Sonic was open and it looked like it was just him , POSSIBLY one other employee working. But I noticed EACH visit he was there, and EACH time the food was prepared top notch, like we weren't just customers getting food, but that each item was prepared with purpose to keep the customer coming back. This last time, on 4-9-24, I realized I forgot my wallet. Alex was there and stated they didn't have tap to pay, but I could order in the app. So I did so. I had been meaning to write a Google review by now for this location but the survey requested by the email I received hopefully will be seen by the right people. I'm not sure what's behind the quality of food and quality of service at this location but I'm sure good management comes to play and I know every time I've been to this location, Alex was working. The length and high praise of this survey I hope speaks to the seriousness of when I say that I've been to hundreds of Sonics, averaging once every 2 weeks for over 3 decades, this survey should speak volumes. Thanks again! -Josh
Atmosphere: 5
Food: 5
Service: 5
Not only did I need to correct my whole order at the window, the medium slushy was the exact same size as the small milkshake despite being more expensive than the milkshake.0/10 I would not recommend this location.
Atmosphere: 1
Food: 1
Service: 1
Good quick food priced fairly
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burrito
This Sonic is the worst managed Sonic in town I swear. They stopped putting fresh bananas in the banana shakes, if you order a cherry limeaide you get no cherries, and they never give mints.
Food: 3
Service: 2
I used to go there often i have my usual order i get it and immediately say this is not my order and they argue it is my order they go inside and come back with the same items no incorrect i tell them repeatedly my order and i ask for it correct and they say im not serving you. I call corporate and they say they will give me med tot and drink and five dollars cupon to my email never given. Keep calling back and i have to get the app and i have to purchase something to get one item for their mistake and their rudeness. Ill say Daddy chicken shack is great food and service.
Food: 3
Service: 2
The only thing they do consistently, is mess up my order.
Atmosphere: 1
Food: 1
Service: 1
I went through the drive-thru during lunchtime, i pull up to the window and the man takes my card. Usually it takes 10 seconds to charge. No, the guy grabbed it and closed the window for 2 minutes before giving me my card back. Not only did it take abnormally long, hours later I get an unknown charge, this is the first charge I haven’t recognized with this card. Not trying to blame the guy except that was the last time I have gave my card to someone.
Atmosphere: 1
Food: 2
Service: 1
Great
Atmosphere: 5
Food: 5
Service: 5
This was just okay, the staff was very friendly but clueless, the food was not made to specifications, the wait time was ridiculously long.
Atmosphere: 4
Food: 3
Service: 3
Spending $9 on a hamburger I shouldn’t get a hard bun…
Atmosphere: 3
Food: 2
Service: 4
Restaurantji Recommends
Food was kinda sub-par for a 5 star restaurant…
Atmosphere: 4
Food: 4
Service: 4
Amazing staff for
Atmosphere: 5
Food: 5
Service: 5
It's a drive thru with mostly good hamburgers. What else can I say.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Burger, Tots
Amazing service and amazing food!Thanks Nitan for your hospitality!
Atmosphere: 5
Food: 5
Service: 5
They had me so bent I'mma need a rubber next time I go through the drive-thru they gave me a cherry limeade instead of a strawberry lemonade and I'm still upset thank you for your listening and coming to my TED
Atmosphere: 3
Food: 2
Service: 2