Hi I really hope a manager reads this. Please check who you have on staff this evening October 2, 2025. There was a young girl at the drive through window with brown hair and heavy eye makeup with the worst attitude. She got my order wrong and decided to be rude the entire time from ordering to receiving the order. It was so bad I decided to leave a review rather than go back and risk having her spit in my drink. She really should be written up or find a different place to work if shes going to insist on being that way. Because now im leaving a review for the way she represented this establishment.
Atmosphere: 1
Food: 1
Service: 1
Alisha Archer
Employees are rude! Took forever to get the food.
Atmosphere: 1
Food: 1
Service: 1
Amanda Romero
They were actually pretty quick
Atmosphere: 4
Food: 4
Service: 4
Marcus Mata
Trash. Got my order wrong and soda taste like dirty water
Nana bustos
Made me wait for two corn dogs. Bit into it only to see that the batter was uncooked AND specifically asked for ketchup only to receive mustard and one ranch sauce? I’m not sure who the general manager at this location is but they seriously need to get their team together. People could get sick.
Atmosphere: 1
Food: 1
Service: 1
Anita Gutierrez
Forgot all our fries that came with our meals.
Atmosphere: 3
Food: 4
Service: 2
Angela Romero
Ordered tatot tots with fcheese and green Chile no cheese on tator tots and I ordered a plain cheese burger wasn't plain called 3 times was hung up on not professional at all
Amy Meiburg
The customer service at this Sonic drive-thru is legit the worst. They basically throw your food at you, and when you ask for ketchup or anything, they turn around and don't listen to you. And, heaven forbid they get your order wrong because you're just going to have to drive around and go right through the line again because no one's going to respond to a knock on the window or a honk or even you trying to speak with them other than through a speaker.
Atmosphere: 3
Food: 5
Service: 1
Joann C
I don’t usually leave reviews unless the service is the worst, but this visit to Sonic was beyond disappointing. We ordered FOUR meals and were only given four ketchup packets—seriously? Was told they were running low on supplies. The food tasted old and reheated, like it had been sitting under a heat lamp for hours. The drinks were watered down, completely lacking flavor.
To top it off, when we brought our concerns to the manager, she had an uncaring and careless attitude—no apology, no effort to make things right. It felt like our business didn’t matter at all.
This was hands down the worst $40 I’ve ever spent. I won’t be returning, and I’d recommend others think twice before doing so either.
Food: 1
Service: 1
Larry
Not bad but them to make the same food different way not sure how to explain it but otherness are better
2nd time in a row order was wrong. Ordered a hatch green chili burger no cheese add bacon. Ended up with a regular cheese burger. not even close.
Christine Montoya
The food is fine, but the ordering is very complicated I have been there twice in a month and the girls working to take orders are hard of hearing, and I have had to repeat, and then after getting my meal it's still wrong need better training there!!😡
Jasmine Carter
I am writing to express my deep concern and disappointment regarding the way I was treated during my recent visit to one of your locations.
On Saturday, I visited the Sonic Drive-In located at [insert location or address] to place an order for two XL Long Coney Dogs and a strawberry shake. Upon arrival, I noticed that the speaker was not working properly, and I informed the employee of the issue. Despite trying to communicate clearly and remain cooperative, my order was still prepared incorrectly.
What disturbed me most, however, was the employee’s unprofessional and discriminatory behavior. Instead of resolving the issue appropriately, the staff made offensive assumptions about me and proceeded to throw the shake and my money at my car. This is not only disrespectful, but completely unacceptable for any business—especially one that serves the public and claims to value customer service.
I was calm and cooperative during the situation, yet I was treated with aggression and hostility. No one deserves to be disrespected or discriminated against when they are simply trying to place an order.
George Michaels
Closes at 9pm and claims they need to clean up. Close at the time your supposed too your unprofessional bafoons
David Knoll
Absolutely do not eat here! 🙏When I got my footlong coney ($15 meal almost now), they literally sent it out in just two separate standard hotdog buns? How am I supposed to eat this? This isn't what I ordered.
Hi I really hope a manager reads this. Please check who you have on staff this evening October 2, 2025. There was a young girl at the drive through window with brown hair and heavy eye makeup with the worst attitude. She got my order wrong and decided to be rude the entire time from ordering to receiving the order. It was so bad I decided to leave a review rather than go back and risk having her spit in my drink. She really should be written up or find a different place to work if shes going to insist on being that way. Because now im leaving a review for the way she represented this establishment.
Atmosphere: 1
Food: 1
Service: 1
Employees are rude! Took forever to get the food.
Atmosphere: 1
Food: 1
Service: 1
They were actually pretty quick
Atmosphere: 4
Food: 4
Service: 4
Trash. Got my order wrong and soda taste like dirty water
Made me wait for two corn dogs. Bit into it only to see that the batter was uncooked AND specifically asked for ketchup only to receive mustard and one ranch sauce? I’m not sure who the general manager at this location is but they seriously need to get their team together. People could get sick.
Atmosphere: 1
Food: 1
Service: 1
Forgot all our fries that came with our meals.
Atmosphere: 3
Food: 4
Service: 2
Ordered tatot tots with fcheese and green Chile no cheese on tator tots and I ordered a plain cheese burger wasn't plain called 3 times was hung up on not professional at all
The customer service at this Sonic drive-thru is legit the worst. They basically throw your food at you, and when you ask for ketchup or anything, they turn around and don't listen to you. And, heaven forbid they get your order wrong because you're just going to have to drive around and go right through the line again because no one's going to respond to a knock on the window or a honk or even you trying to speak with them other than through a speaker.
Atmosphere: 3
Food: 5
Service: 1
I don’t usually leave reviews unless the service is the worst, but this visit to Sonic was beyond disappointing. We ordered FOUR meals and were only given four ketchup packets—seriously? Was told they were running low on supplies. The food tasted old and reheated, like it had been sitting under a heat lamp for hours. The drinks were watered down, completely lacking flavor.
To top it off, when we brought our concerns to the manager, she had an uncaring and careless attitude—no apology, no effort to make things right. It felt like our business didn’t matter at all.
This was hands down the worst $40 I’ve ever spent. I won’t be returning, and I’d recommend others think twice before doing so either.
Food: 1
Service: 1
Not bad but them to make the same food different way not sure how to explain it but otherness are better
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
2nd time in a row order was wrong. Ordered a hatch green chili burger no cheese add bacon. Ended up with a regular cheese burger. not even close.
The food is fine, but the ordering is very complicated I have been there twice in a month and the girls working to take orders are hard of hearing, and I have had to repeat, and then after getting my meal it's still wrong need better training there!!😡
I am writing to express my deep concern and disappointment regarding the way I was treated during my recent visit to one of your locations.
On Saturday, I visited the Sonic Drive-In located at [insert location or address] to place an order for two XL Long Coney Dogs and a strawberry shake. Upon arrival, I noticed that the speaker was not working properly, and I informed the employee of the issue. Despite trying to communicate clearly and remain cooperative, my order was still prepared incorrectly.
What disturbed me most, however, was the employee’s unprofessional and discriminatory behavior. Instead of resolving the issue appropriately, the staff made offensive assumptions about me and proceeded to throw the shake and my money at my car. This is not only disrespectful, but completely unacceptable for any business—especially one that serves the public and claims to value customer service.
I was calm and cooperative during the situation, yet I was treated with aggression and hostility. No one deserves to be disrespected or discriminated against when they are simply trying to place an order.
Closes at 9pm and claims they need to clean up. Close at the time your supposed too your unprofessional bafoons
Absolutely do not eat here! 🙏When I got my footlong coney ($15 meal almost now), they literally sent it out in just two separate standard hotdog buns? How am I supposed to eat this? This isn't what I ordered.
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