I went to this Starbucks and no one was here. Waited fifteen minutes but nobody showed up, I asked a Safeway worker if it was still open because, I didn't see a sign. It was open. Not a single barista for a mile. Absolutely horrible.
C.J. Gortarez
had a strange request for an iced coffee sweetened w hazelnut and strawberry. the awesome barista w purple hair was so nice and accommodating. really turned my day around and put a smile on my face.
Mike Medina
Always great coffee, great service and excellent cold coffee.
Atmosphere: 5
Food: 5
Service: 5
Eugene Vallejos
The guy… or girl working there is idk lazy or just not knowledgeable on the job itself. They said no frappes cause the Safeway ice hurts the blender… hilarious…. Then to top it off they told me I couldn’t use heavy cream instead of milk because they weren’t sure if it would hurt the machine…again just laughable…
Danielle Marie (Danielle)
Closed early, no heads up anywhere.
landa gaby
Watered down drinks and bad customer service
Shirley Baker
Don't bother, haven't been there in a while because the coffee was inconsistent and expensive. hasn't changed
Julianne E
They have signs that say download the app and earn rewards yet when you give them your code to scan, they are completely rude when saying they can’t scan it.. apparently you have to have a gift card linked or something, she just kept saying she needed a barcode. Partially their systems fault but they could be a little nicer when explaining why they can’t scan the QR codes.
Tiffany Rill
Tried to give me a cup of old luke warm coffee. When I asked for fresh brewed Bianca was super rude about it. The other two seem nice but if you care about customer service avoid Bianca and her old cold coffee. Can't even believe how rude she is.
Tyler Huesemann
Consistently slow service for what appears to be no legitimate reason, we sat in the drive thru for 15 mins with only two cars in front of us and no one inside the store. So how it takes that long to make a couple drinks is beyond me. This Starbucks has consistently been this way since it opened. I would give it zero stars if I could. And when we got to the menu to order we were told to hold on twice by the employee before our orders was taken, having to repeat the order twice. If I decide to return to any Starbucks again it will definitely not be this one, I would rather drive out of my way to avoid this location at all costs!
I took my senior parents in for their covid vaccine at the pharmacy today. (771 Thornton Pkwy location) The pharmacy was efficient with essentially no waiting. The pharmacist, Susan, was so kind, compassionate, and empathetic. My mom has many allergies. She had my parents wait 30 min after vaccination and checked on them several times. The pandemic has taken a toll on our isolated seniors, who are a vulnerable population so her kindness and attentiveness was greatly appreciated. My parents and are grateful they received the vaccine and that this was a positive experience. Thank you, Susan!! 🙏🏽
Andrea Albo
Waited 25 minutes in the drive thru for 1 drink. There were only 2 cars ahead of me. They were very snarky and said nothing about the wait.
Susan Ramirez
I visited this location yesterday and was appalled as I was in self check out and the Employee supervising self check out asked me to wait and had me step aside as she scrolled through my items and looked over what appeared on the screen. I advised her my items all have been accounted for. The Employee then says I know ' I am just checking. I was a proud Safeway customer using my points and digital app for coupons ' but after what happened I will be taking my money to Kings ' but I love my Safeway app and points. 😔 Maybe it's just this location that is disappointing?!...
Brandon Walker
I really like this Starbucks ... sometimes I make a special trip to this one as I’ve always have a wonderful experience with the ladies working here .. they have always been quick and friendly.. thank you guys!
I went to this Starbucks and no one was here. Waited fifteen minutes but nobody showed up, I asked a Safeway worker if it was still open because, I didn't see a sign. It was open. Not a single barista for a mile. Absolutely horrible.
had a strange request for an iced coffee sweetened w hazelnut and strawberry. the awesome barista w purple hair was so nice and accommodating. really turned my day around and put a smile on my face.
Always great coffee, great service and excellent cold coffee.
Atmosphere: 5
Food: 5
Service: 5
The guy… or girl working there is idk lazy or just not knowledgeable on the job itself. They said no frappes cause the Safeway ice hurts the blender… hilarious…. Then to top it off they told me I couldn’t use heavy cream instead of milk because they weren’t sure if it would hurt the machine…again just laughable…
Closed early, no heads up anywhere.
Watered down drinks and bad customer service
Don't bother, haven't been there in a while because the coffee was inconsistent and expensive. hasn't changed
They have signs that say download the app and earn rewards yet when you give them your code to scan, they are completely rude when saying they can’t scan it.. apparently you have to have a gift card linked or something, she just kept saying she needed a barcode. Partially their systems fault but they could be a little nicer when explaining why they can’t scan the QR codes.
Tried to give me a cup of old luke warm coffee. When I asked for fresh brewed Bianca was super rude about it. The other two seem nice but if you care about customer service avoid Bianca and her old cold coffee. Can't even believe how rude she is.
Consistently slow service for what appears to be no legitimate reason, we sat in the drive thru for 15 mins with only two cars in front of us and no one inside the store. So how it takes that long to make a couple drinks is beyond me. This Starbucks has consistently been this way since it opened. I would give it zero stars if I could. And when we got to the menu to order we were told to hold on twice by the employee before our orders was taken, having to repeat the order twice. If I decide to return to any Starbucks again it will definitely not be this one, I would rather drive out of my way to avoid this location at all costs!
Restaurantji Recommends
No change for what I needed
I took my senior parents in for their covid vaccine at the pharmacy today. (771 Thornton Pkwy location) The pharmacy was efficient with essentially no waiting. The pharmacist, Susan, was so kind, compassionate, and empathetic. My mom has many allergies. She had my parents wait 30 min after vaccination and checked on them several times. The pandemic has taken a toll on our isolated seniors, who are a vulnerable population so her kindness and attentiveness was greatly appreciated. My parents and are grateful they received the vaccine and that this was a positive experience. Thank you, Susan!! 🙏🏽
Waited 25 minutes in the drive thru for 1 drink. There were only 2 cars ahead of me. They were very snarky and said nothing about the wait.
I visited this location yesterday and was appalled as I was in self check out and the Employee supervising self check out asked me to wait and had me step aside as she scrolled through my items and looked over what appeared on the screen. I advised her my items all have been accounted for. The Employee then says I know ' I am just checking. I was a proud Safeway customer using my points and digital app for coupons ' but after what happened I will be taking my money to Kings ' but I love my Safeway app and points. 😔 Maybe it's just this location that is disappointing?!...
I really like this Starbucks ... sometimes I make a special trip to this one as I’ve always have a wonderful experience with the ladies working here .. they have always been quick and friendly.. thank you guys!
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