Starbucks
REI, 1416 S Platte River Trail, Denver
(303) 477-5445
Recent Reviews
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I didn’t like it at all. The customer service was terrible. The baristas were too busy talking to each other and didn’t seem to care about the customers waiting for their drinks. There were too many distractions.
I ordered an Iced Matcha Latte with a substitution—no classic syrup, two pumps of brown sugar. The barista made it wrong, and instead of remaking it, she just added brown sugar on top.
The place looks nice, but the baristas definitely need more training.
They have a policy to not provide ice water without buying something. Selfish & unnecessary policy when they are located next to several running & bike paths; especially when it can get quite hot in Denver in the spring & summer. But yeah, making a profit is much more important than helping people avoid dehydration.
Coffee too expensive. Internet is crazy slow, hard to sign up and get it too. You have to leave the building and climb 2 flights of stairs for a bathroom. All in all bad place to get work done.
Cool location, staff is always overwhelmed and food takes forever to come out. They seem to be always scrambling and I’ve had things forgotten a few times.
Atmosphere: 5
Food: 1
Service: 2
Slow service and a terrible parking lot; better off going to another Starbucks.
Atmosphere: 1
Food: 1
Service: 1
They consistently get mobile orders wrong, despite having clear instructions.
Atmosphere: 1
Food: 1
Service: 1
Wonderful service
Atmosphere: 5
Food: 5
Service: 5
I told the tattooed barista I had no fun plans, and he seemed offended. I’m just here for coffee, not to be made fun of.
Atmosphere: 1
Food: 1
Service: 1
The atmosphere would be much improved if they’d do something about the bums that plant themselves in here all day long every single day. They stake out a space and take it over with all their crap.
For example, this place has a great table that can seat six people comfortably. But forget ever being able to use it. As I write this three people, not customers, are sitting there playing loud videos games on their phones and have stuff spread out everywhere. It’s a shame.
Atmosphere: 2
Food: 4
Service: 4
They closed 10mins early
Restaurantji Recommends
Not had a lot of issues with this location so had 3 stars but come on man. Where is the rest of my drink? I paid extra for soy milk. I guess I should check my drink before leaving.
This location is excellent, quick and efficient
Atmosphere: 5
Food: 5
Service: 5
Morning shift Saturday not good
Service: 1
Showed up at 7 and it was closed.
Vegetarian options: Salads
Dietary restrictions: They have gluten free stuff
Kid-friendliness: Chicken tenders
Atmosphere: 5
Food: 5
Service: 5
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