Honestly I've been to Starbucks all over the US. One thing all of them do is have great service and are always pleasant. This one is the one ly starbucks I've been to that they were rude and very unfriendly. Won't ever come back to this one. I go to Starbucks almost everyday. It also takes alot for me to feel it was bad enough to leave a review.
Atmosphere: 1
Service: 1
Karthik Marupaka
Really nice
Atmosphere: 5
Food: 5
Service: 5
Shannon hippieshae
Fast and efficient. Cheery employees, order was taken and a polite and friendly remark with an efficient way to keep the line moving. Drink was tasty and tasted like the others I have had. Would return again for the swiftness and steady movement of the line.
Atmosphere: 5
Food: 5
Service: 5
Shaseni Senu
It's a Starbucks. Clean and unpretentious, somewhat at the back of beyond, but welcoming and predictable.
Atmosphere: 4
Food: 5
Service: 5
Still Universe
Stellar service at this location no matter what time of day you visit! Friendly employees know my order by heart. Coming here is the best part of my day. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
Colby Essex
I LOVE coming to this location. I stop at this store on my way to work every morning, even though there is a more convenient location, just because of the staff. I absolutely adore every single employee that works here. They are all extremely friendly, all greet me by name and say hello when I come in. My drinks are always perfectly made, they are extremely efficient with orders and they even have a water made with my name on it when I come in. There's a handful of places I could stop at on my way to work and I continue to stop here everyday because of the incredible staff. They all deserve a raise or a bonus or something for their stellar customer service. I will continue to be a loyal customer strictly at this location because of all them. I really hope corporate reads these reviews because they employees here certainly deserve some kind of recognition for how wonderful they truly are.
Atmosphere: 5
Food: 5
Service: 5
Darrell Hugueley
Never again will I ever shop this or any other Starbucks. I shop here frequently, and was even using your store as an example of a reason for winning me back as a customer. But today I came in to use the bathroom and get my regular coffee order. A code was required for the bathroom, and when I asked for it, I had to give my order first. I'm 62 years old, and I was held hostage for a cup of coffee. That's ridiculous. Even McDonald's will let you go to the bathroom. That's a low standard to fall short of. Goodbye, and thanks for nothing. I looked for a way to send this as a private message but did not find a way to contact management except in this public forum.
Service: 1
Jason
Warning: the store lobby is closed one hour before the drive through closure.
Atmosphere: 5
Food: 5
Service: 2
Rohan Murray
Staff is always pleasant and drinks are always made well. Haven't had any issues.
Horrible experience. Rude, disrespectful staff. Did not want to scan my phone, got my order wrong. When asked to fix it, refused. White girl with brown hair and glasses was very rude. You could tell she hated being there and hated helping people. Why work this job then??????? Do not go here!
Atmosphere: 1
Service: 1
B B, I
Horrible, not flavor whatsoever. Rude guy and make me feel uncomfortable about my order. Plus he didnât ask me if I need the receipt.
Atmosphere: 1
Food: 1
Service: 1
James Melton
Good drinks, but every time I've been there the floors inside have been fairly dirty. The drive thru is also insanely slow in the morning, like backing out onto the street bad.
Atmosphere: 1
Food: 4
Service: 1
Mathew Reuter
My wife has a credit card specifically for her Starbucks habit. It cost me about $250 a month. She gets the same thing every day. This location deserves an award for being able to make this woman mad. Sheâs had to pull out, pull back in, and wait an additional 15-20 minutes in the drive-thru MULTIPLE times prior to work because this particular staff canât make a drink. Itâs weird because we ask them about it and they make excusss as to why Hampden and I 25 CAN but they CANT keep a consistent, appropriate drink. We spoken to multiple self proclaimed managers about it. Asked for the General Manager. Still get the wrong drink and THEN a little teeny bobbing shift supervisor has the audacity in her little service industry life to tell US that her lack luster services are all the sheâs GOING to do and to contact corporate. Bet. Corporate will soon be all over this location and our money will be in a different companies pocket altogether.
Loren Caldera
Literally come to Starbucks every day. I spend $220 a month on a drink. The SAME drink. I expect when Iâm purchasing this drink for it to be consistent as it has been daily from the Hampden location by 1-25 for a solid year now. I move down Hampden closer to this location and youâd think those simple tasks could be met but after multiple conversations with management and staff over literal WEEKS I am still getting a drink thatâs not dark on the bottom and no syrup. Do yourself a favor and switch to Dutch Bros before using this location, youâd be better off switching companies entirely rather than utilizing these people. Iâll take my $220 a month to Dutch Bros too. I donât want a company that doesnât hear me the first time.
My home away from home. đ
Atmosphere: 5
Food: 5
Service: 5
Honestly I've been to Starbucks all over the US. One thing all of them do is have great service and are always pleasant. This one is the one ly starbucks I've been to that they were rude and very unfriendly. Won't ever come back to this one. I go to Starbucks almost everyday. It also takes alot for me to feel it was bad enough to leave a review.
Atmosphere: 1
Service: 1
Really nice
Atmosphere: 5
Food: 5
Service: 5
Fast and efficient. Cheery employees, order was taken and a polite and friendly remark with an efficient way to keep the line moving. Drink was tasty and tasted like the others I have had. Would return again for the swiftness and steady movement of the line.
Atmosphere: 5
Food: 5
Service: 5
It's a Starbucks. Clean and unpretentious, somewhat at the back of beyond, but welcoming and predictable.
Atmosphere: 4
Food: 5
Service: 5
Stellar service at this location no matter what time of day you visit! Friendly employees know my order by heart. Coming here is the best part of my day. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
I LOVE coming to this location. I stop at this store on my way to work every morning, even though there is a more convenient location, just because of the staff. I absolutely adore every single employee that works here. They are all extremely friendly, all greet me by name and say hello when I come in. My drinks are always perfectly made, they are extremely efficient with orders and they even have a water made with my name on it when I come in. There's a handful of places I could stop at on my way to work and I continue to stop here everyday because of the incredible staff. They all deserve a raise or a bonus or something for their stellar customer service. I will continue to be a loyal customer strictly at this location because of all them. I really hope corporate reads these reviews because they employees here certainly deserve some kind of recognition for how wonderful they truly are.
Atmosphere: 5
Food: 5
Service: 5
Never again will I ever shop this or any other Starbucks. I shop here frequently, and was even using your store as an example of a reason for winning me back as a customer. But today I came in to use the bathroom and get my regular coffee order. A code was required for the bathroom, and when I asked for it, I had to give my order first. I'm 62 years old, and I was held hostage for a cup of coffee. That's ridiculous. Even McDonald's will let you go to the bathroom. That's a low standard to fall short of. Goodbye, and thanks for nothing. I looked for a way to send this as a private message but did not find a way to contact management except in this public forum.
Service: 1
Warning: the store lobby is closed one hour before the drive through closure.
Atmosphere: 5
Food: 5
Service: 2
Staff is always pleasant and drinks are always made well. Haven't had any issues.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Horrible experience. Rude, disrespectful staff. Did not want to scan my phone, got my order wrong. When asked to fix it, refused. White girl with brown hair and glasses was very rude. You could tell she hated being there and hated helping people. Why work this job then??????? Do not go here!
Atmosphere: 1
Service: 1
Horrible, not flavor whatsoever. Rude guy and make me feel uncomfortable about my order. Plus he didnât ask me if I need the receipt.
Atmosphere: 1
Food: 1
Service: 1
Good drinks, but every time I've been there the floors inside have been fairly dirty. The drive thru is also insanely slow in the morning, like backing out onto the street bad.
Atmosphere: 1
Food: 4
Service: 1
My wife has a credit card specifically for her Starbucks habit. It cost me about $250 a month. She gets the same thing every day.
This location deserves an award for being able to make this woman mad.
Sheâs had to pull out, pull back in, and wait an additional 15-20 minutes in the drive-thru MULTIPLE times prior to work because this particular staff canât make a drink.
Itâs weird because we ask them about it and they make excusss as to why Hampden and I 25 CAN but they CANT keep a consistent, appropriate drink.
We spoken to multiple self proclaimed managers about it. Asked for the General Manager. Still get the wrong drink and THEN a little teeny bobbing shift supervisor has the audacity in her little service industry life to tell US that her lack luster services are all the sheâs GOING to do and to contact corporate. Bet. Corporate will soon be all over this location and our money will be in a different companies pocket altogether.
Literally come to Starbucks every day. I spend $220 a month on a drink. The SAME drink. I expect when Iâm purchasing this drink for it to be consistent as it has been daily from the Hampden location by 1-25 for a solid year now.
I move down Hampden closer to this location and youâd think those simple tasks could be met but after multiple conversations with management and staff over literal WEEKS I am still getting a drink thatâs not dark on the bottom and no syrup.
Do yourself a favor and switch to Dutch Bros before using this location, youâd be better off switching companies entirely rather than utilizing these people. Iâll take my $220 a month to Dutch Bros too. I donât want a company that doesnât hear me the first time.
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