Nice store, but customer service is not that good. The coffee prices are out of control!
Atmosphere: 1
Food: 1
Service: 1
Artem Dranovskiy
Burned beans, processed milk, and fake syrup flavors full of high fructose.
This is not coffee, this is trash.
Also, maybe hire a more competent CEO next time…
Atmosphere: 1
Food: 1
Service: 1
Thuong Le
Their smoothies are a perfect afternoon pick-me-up.
A G
I mean it's Starbucks it's delicious every time.
Atmosphere: 5
Food: 5
Service: 5
M W
Got Vt iced white mocha and it tastes horrible no sweetness or anything just milk. I called their number and when I told about my order being messed up she hanged up. Rude! You can listen to your calls for better customer service I hope. Here’s the time I called. Date - 09/19/2025 Time - 8.22am
This is the second review I’m making in this place and will be the last time since I won’t be going here. It’s a hit or miss getting your order correct here. The only reason I go to this place is before close to where I live.
Atmosphere: 2
Food: 1
Service: 1
Wireless Customer
LOVE this Starbucks! The baristas were all friendly and helpful, smiling and polite, even at 5:30am! 🙂
I had my hot latte with oat milk in a mug and sat and enjoyed the great vibe here as I sipped.
I thought of my daughter who lives in Michigan and how nice it would be if she were here too! 🙂
Beautiful, clean store, nestled in a nice shopping and restaurant area. And there are lots of nice (and expensive) hotels within a short walking distance! Perfect location!
My day should be amazing, starting off like this! 🙂
Atmosphere: 5
Service: 5
Kim Luarks
This place always looks like a tornado ran through it. Not sure if they're just understaffed or just don't care what the place looks like.
Atmosphere: 2
Food: 4
Service: 3
Kevin Kolozsy
One visit, I had to wait to order; Staff was only working drive-thru for 2 mins. The staff that finally came out from the back was not warm or friendly - actually a little awkward. $4.27 for a tall Americano?
Gaia lovescock
Nice booths
Atmosphere: 5
Food: 5
Service: 5
Akhilesh Ramananda
I asked for a matcha with strawberry cold foam but was given a latte with strawberry cold foam instead. When it was finally replaced, the matcha powder wasn’t even mixed in properly. This level of service is very bad.
They let Pho employees sit at table and eat Pho without buying anything. I don’t want that smell when I’m enjoying my coffee and pastry.
Atmosphere: 1
Ruby Hardy
Had what I felt was a more complicated drink order, and James at the window/working the drive-thru made it seem like not a problem in the slightest! Very sweet, very good energy!
Food: 5
Service: 5
Jade Jordan
Writing this review Because about a week ago, An employee there told my finance that “since he comes there every day, and needs to make sure he knows what he wants so she doesn’t have to ask him 20 questions every time he places an order.” my fiancé has a speech impediment so sometimes it’s harder for him to speak to people without stuttering or simply not knowing what he wants. When he told me this, I was very upset and I went back inside to complain to the manager, but he didn’t really seem to concerned about it either. She’s an older foreign lady with black hair and he’s a teenager so if you go there, please watch out for them too. They’re disrespectful in there and I just feel like if You’re clocked in do your job. Why shouldn’t matter if somebody ask you 10 different questions about a drink that you’re getting paid to make?
Atmosphere: 1
Food: 1
Service: 1
juju lo
clean, chill, quiet, not super busy, service is nice!
Nice store, but customer service is not that good. The coffee prices are out of control!
Atmosphere: 1
Food: 1
Service: 1
Burned beans, processed milk, and fake syrup flavors full of high fructose.
This is not coffee, this is trash.
Also, maybe hire a more competent CEO next time…
Atmosphere: 1
Food: 1
Service: 1
Their smoothies are a perfect afternoon pick-me-up.
I mean it's Starbucks it's delicious every time.
Atmosphere: 5
Food: 5
Service: 5
Got Vt iced white mocha and it tastes horrible no sweetness or anything just milk.
I called their number and when I told about my order being messed up she hanged up. Rude! You can listen to your calls for better customer service I hope. Here’s the time I called.
Date - 09/19/2025
Time - 8.22am
This is the second review I’m making in this place and will be the last time since I won’t be going here. It’s a hit or miss getting your order correct here. The only reason I go to this place is before close to where I live.
Atmosphere: 2
Food: 1
Service: 1
LOVE this Starbucks! The baristas were all friendly and helpful, smiling and polite, even at 5:30am! 🙂
I had my hot latte with oat milk in a mug and sat and enjoyed the great vibe here as I sipped.
I thought of my daughter who lives in Michigan and how nice it would be if she were here too! 🙂
Beautiful, clean store, nestled in a nice shopping and restaurant area. And there are lots of nice (and expensive) hotels within a short walking distance! Perfect location!
My day should be amazing, starting off like this! 🙂
Atmosphere: 5
Service: 5
This place always looks like a tornado ran through it. Not sure if they're just understaffed or just don't care what the place looks like.
Atmosphere: 2
Food: 4
Service: 3
One visit, I had to wait to order; Staff was only working drive-thru for 2 mins. The staff that finally came out from the back was not warm or friendly - actually a little awkward. $4.27 for a tall Americano?
Nice booths
Atmosphere: 5
Food: 5
Service: 5
I asked for a matcha with strawberry cold foam but was given a latte with strawberry cold foam instead. When it was finally replaced, the matcha powder wasn’t even mixed in properly. This level of service is very bad.
Service: 1
Restaurantji Recommends
They let Pho employees sit at table and eat Pho without buying anything. I don’t want that smell when I’m enjoying my coffee and pastry.
Atmosphere: 1
Had what I felt was a more complicated drink order, and James at the window/working the drive-thru made it seem like not a problem in the slightest! Very sweet, very good energy!
Food: 5
Service: 5
Writing this review Because about a week ago, An employee there told my finance that “since he comes there every day, and needs to make sure he knows what he wants so she doesn’t have to ask him 20 questions every time he places an order.” my fiancé has a speech impediment so sometimes it’s harder for him to speak to people without stuttering or simply not knowing what he wants. When he told me this, I was very upset and I went back inside to complain to the manager, but he didn’t really seem to concerned about it either. She’s an older foreign lady with black hair and he’s a teenager so if you go there, please watch out for them too. They’re disrespectful in there and I just feel like if You’re clocked in do your job. Why shouldn’t matter if somebody ask you 10 different questions about a drink that you’re getting paid to make?
Atmosphere: 1
Food: 1
Service: 1
clean, chill, quiet, not super busy, service is nice!
Atmosphere: 5
Food: 5
Service: 5
Friendly staff and drink came out fast
Atmosphere: 5
Food: 5
Service: 5
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