Staff can't be bothered to do their job. I came in for a mobile order and the last asks for my name and walks away. And then never tells me she doesn't see my order until I ask her if they are working on my order. I mean at least come back and say you don't see it.
Olivia T
Rude customer service! Coffee tasteless and water down. The female barista was very rude and talked back to me when I told her about my orders took too long and water down. On top of that no names on my orders like any of the stores, the coffee size looks very small and they throw your orders there let you figure out yourself. She did not apologize and walked away from me while I was telling her about the issue. She needs more training on customer service skills. If I would give this place a zero star review I will.
Omar Rivera
First time I felt trapped at a drive thru. Have not moved in 10 minutes. Really frustrating.
R Qi
Very bad customer service with the girl working there she ignored the customer when they ask for help
Lucie Fang
The large transparent windows let sunlight pour in, making the whole café bright and giving it a great atmosphere. I ordered a new drink — it was served quickly and tasted great. The staff were very friendly. There’s a restroom inside, but you need a code to use it.
Mithila Warnapura
Today I ordered a White mocha frapp Vt. They have put coconut milk or flavour in it. Why? How ? this is not the first time this place has messed up orders. Made a mobile order for pick up at the store. It was on drive through. And had to talk to the staff to find it. Mage order at 12.57pm.
Lillian Slater
I’m a fellow partner visiting from grand junction and I ordered a brown sugar cortado and my drink was made withOUT the brown sugar syrup. They didn’t inform me they were out and the drink was just oat milk and shots. I was pretty disappointed, because I did go here on a trip and wanted a nice coffee and was very much let down. Also no writing on my cup… I know it’s hard to do during rush and stuff but we were literally the only people in the drive and it IS standard now. So disappointed.
Rob H
Great place to get a coffee and spend time with friends or family.
I show up a little over an hour before closing time and these folks gave me exceptional service. I had miscommunicated my order preferences and they quickly remade my drink with a smile. It's rare that I review places, but felt like I wanted to give kudos where kudos is due. Thanks!
Clark Embrey
I always try to visit the Starbucks on Tower Road in Green Valley Ranch when I go to the airport. The people who serve there are super friendly and very nice. I look forward to seeing them when I order. The store is kept immaculate too and of course the coffee is great.
E F
Won’t even give you a cup of water ):
David Erichsen
Unfortunately I got a moldy protein box here. I tried Starbucks a couple of times to try to talk to them out of principle since they aren’t exactly cheap but no one responded.
Atmosphere: 1
Food: 1
Service: 1
Jen Cal
Excellent customer service! Impressed by how clean this location is!
Friendly staff and drink came out fast
One of the really good ones! Service was great
Staff can't be bothered to do their job. I came in for a mobile order and the last asks for my name and walks away. And then never tells me she doesn't see my order until I ask her if they are working on my order. I mean at least come back and say you don't see it.
Rude customer service! Coffee tasteless and water down. The female barista was very rude and talked back to me when I told her about my orders took too long and water down. On top of that no names on my orders like any of the stores, the coffee size looks very small and they throw your orders there let you figure out yourself. She did not apologize and walked away from me while I was telling her about the issue. She needs more training on customer service skills. If I would give this place a zero star review I will.
First time I felt trapped at a drive thru. Have not moved in 10 minutes. Really frustrating.
Very bad customer service with the girl working there she ignored the customer when they ask for help
The large transparent windows let sunlight pour in, making the whole café bright and giving it a great atmosphere.
I ordered a new drink — it was served quickly and tasted great.
The staff were very friendly.
There’s a restroom inside, but you need a code to use it.
Today I ordered a White mocha frapp Vt. They have put coconut milk or flavour in it. Why? How ? this is not the first time this place has messed up orders. Made a mobile order for pick up at the store. It was on drive through. And had to talk to the staff to find it. Mage order at 12.57pm.
I’m a fellow partner visiting from grand junction and I ordered a brown sugar cortado and my drink was made withOUT the brown sugar syrup. They didn’t inform me they were out and the drink was just oat milk and shots. I was pretty disappointed, because I did go here on a trip and wanted a nice coffee and was very much let down. Also no writing on my cup… I know it’s hard to do during rush and stuff but we were literally the only people in the drive and it IS standard now. So disappointed.
Great place to get a coffee and spend time with friends or family.
Restaurantji Recommends
I show up a little over an hour before closing time and these folks gave me exceptional service. I had miscommunicated my order preferences and they quickly remade my drink with a smile. It's rare that I review places, but felt like I wanted to give kudos where kudos is due. Thanks!
I always try to visit the Starbucks on Tower Road in Green Valley Ranch when I go to the airport. The people who serve there are super friendly and very nice. I look forward to seeing them when I order. The store is kept immaculate too and of course the coffee is great.
Won’t even give you a cup of water ):
Unfortunately I got a moldy protein box here. I tried Starbucks a couple of times to try to talk to them out of principle since they aren’t exactly cheap but no one responded.
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service! Impressed by how clean this location is!
Atmosphere: 5
Food: 5
Service: 5
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