Bad day at the Starbucks. Waited over ten minutes in the drive through. Then had cow milk instead of the oat. Also ordered extra hot and was only luke warm. I paid $6 for a drink that not only would I not enjoy, but would make me sick.
Food: 1
Service: 1
Khadijah Malone
I was treated very poorly today by Monica, who identified herself as the supervisor. I simply informed her that the day before, my ham and cheese croissant was served cold. Instead of addressing the concern, she was extremely rude and asked whether I had called. I explained that I did call, but no one answered.
Even after she continued being disrespectful, I made it clear that I didn’t need a refund or a remake—I only wanted to let her know that this was the second time it happened at this location.
I shop at Starbucks every single day, whether I pick up my order myself or my assistant does, and I spend no less than $28 daily, plus a tip. But when there’s an issue with my food, I’m not treated like the loyal customer I am. It’s not fair, and I do not appreciate the way I was spoken to or treated.
I’m the one who bit into a cold croissant—not once, but twice.
Atmosphere: 1
Food: 1
Service: 1
Michael Rodriguez
Went to this Starbucks and waited in line at ~3 am for a “Bearista” cup (first one there). Employees saw me waiting in line as they walked in for their shift after me. I saw on their shelf that they had 2 of these cups, so I waited about 2 hrs for them to open. Before they opened the doors, the baristas took the cups. I asked about it, and then they laughed said they were out of stock. I asked why they didn’t say anything if they saw a line, and why are they laughing at us - and all I got was more giggles and a shrug.
I understand limited quantities but employees should have been more friendly and not laugh at people who clearly were waiting overnight. Or they could have the decency to tell folks outside that they do not have any stock so we were not waiting for no reason.
All I wanted is that damn cup for my wife…
Service: 1
Meg Flowers
I came to this location this morning and is completely annoyed… it’s like the 2nd time I have come up here and they don’t haven’t pumpkin cream cheese muffin. The young lady tells me “oh we no longer have those in season” which is the dumbest excuse I have ever heard.. I am a frequent Starbucks goer and as of nov 1 they are out of the fall season muffin.. she tells me “yea we have been out for a few weeks now” I asked her if someone could come take it off the sign since it’s no longer “in season” she tells me oh the company does that….. such a waste of damn time and it’s a drive through that I can’t drive off from I have to literally sit in line and wait to be let out… I know the young lady was making a whole story up. If she wasn’t..then Starbucks is completely ridiculous! Starbucks has gone completely down hill over the past years I can see why some of them are going out of Business
Garrette
I keep requesting light ice and always get maximum ice. I complain all the time and to the online chat. I’m pretty sure it’s folks just being passive aggressive at this point.
Atmosphere: 1
Food: 1
Service: 1
Yemane Habtezgi
Very good place for meeting 👌
Atmosphere: 5
Food: 5
Service: 5
Jerald Boatner
Amazing
Atmosphere: 5
Food: 5
Service: 5
Jessica Kellem
Food was great Raspberry sweet cream. Cold brew was amazing. It was just amazing. The last of the times I’ve been here. It was also amazing. This place is a really good Starbucks. If you’re looking for a great Starbucks is this is a good place.
Atmosphere: 5
Food: 5
Service: 5
Jonathan Wess
Showed up one time at 4:45 and they weren't open. Other than that an amazing Starbucks with an amazing staff!
Atmosphere: 4
Food: 4
Service: 5
Michael Ebanks
Great place to study. Plenty of seating and tables.
Bad day at the Starbucks. Waited over ten minutes in the drive through. Then had cow milk instead of the oat. Also ordered extra hot and was only luke warm. I paid $6 for a drink that not only would I not enjoy, but would make me sick.
Food: 1
Service: 1
I was treated very poorly today by Monica, who identified herself as the supervisor. I simply informed her that the day before, my ham and cheese croissant was served cold. Instead of addressing the concern, she was extremely rude and asked whether I had called. I explained that I did call, but no one answered.
Even after she continued being disrespectful, I made it clear that I didn’t need a refund or a remake—I only wanted to let her know that this was the second time it happened at this location.
I shop at Starbucks every single day, whether I pick up my order myself or my assistant does, and I spend no less than $28 daily, plus a tip. But when there’s an issue with my food, I’m not treated like the loyal customer I am. It’s not fair, and I do not appreciate the way I was spoken to or treated.
I’m the one who bit into a cold croissant—not once, but twice.
Atmosphere: 1
Food: 1
Service: 1
Went to this Starbucks and waited in line at ~3 am for a “Bearista” cup (first one there). Employees saw me waiting in line as they walked in for their shift after me. I saw on their shelf that they had 2 of these cups, so I waited about 2 hrs for them to open. Before they opened the doors, the baristas took the cups. I asked about it, and then they laughed said they were out of stock. I asked why they didn’t say anything if they saw a line, and why are they laughing at us - and all I got was more giggles and a shrug.
I understand limited quantities but employees should have been more friendly and not laugh at people who clearly were waiting overnight. Or they could have the decency to tell folks outside that they do not have any stock so we were not waiting for no reason.
All I wanted is that damn cup for my wife…
Service: 1
I came to this location this morning and is completely annoyed… it’s like the 2nd time I have come up here and they don’t haven’t pumpkin cream cheese muffin. The young lady tells me “oh we no longer have those in season” which is the dumbest excuse I have ever heard.. I am a frequent Starbucks goer and as of nov 1 they are out of the fall season muffin.. she tells me “yea we have been out for a few weeks now” I asked her if someone could come take it off the sign since it’s no longer “in season” she tells me oh the company does that….. such a waste of damn time and it’s a drive through that I can’t drive off from I have to literally sit in line and wait to be let out… I know the young lady was making a whole story up. If she wasn’t..then Starbucks is completely ridiculous! Starbucks has gone completely down hill over the past years I can see why some of them are going out of Business
I keep requesting light ice and always get maximum ice. I complain all the time and to the online chat. I’m pretty sure it’s folks just being passive aggressive at this point.
Atmosphere: 1
Food: 1
Service: 1
Very good place for meeting 👌
Atmosphere: 5
Food: 5
Service: 5
Amazing
Atmosphere: 5
Food: 5
Service: 5
Food was great Raspberry sweet cream. Cold brew was amazing. It was just amazing. The last of the times I’ve been here. It was also amazing. This place is a really good Starbucks. If you’re looking for a great Starbucks is this is a good place.
Atmosphere: 5
Food: 5
Service: 5
Showed up one time at 4:45 and they weren't open. Other than that an amazing Starbucks with an amazing staff!
Atmosphere: 4
Food: 4
Service: 5
Great place to study. Plenty of seating and tables.
Atmosphere: 5
Food: 1
Service: 5
Restaurantji Recommends
Girl with the curly hair was very professional and kind with a clumpy matcha remake. Didn’t make me feel bad for asking and quickly made it correct!
Quick stop in on road.
Nice store very friendly staff
Check em out if your nearby .
I enjoyed nice comfortable seating on their patio
Atmosphere: 5
Food: 5
Service: 5
The Customer Service this morning was trash and poor this lady slammed my food down and had a nasty attitude
Atmosphere: 1
Food: 1
Service: 1
Got a lavender creme frap with whip, yummy, 🤤!!!
Atmosphere: 5
Food: 5
Service: 5
Very clean but kinda a blah somber feel
Atmosphere: 4
Service: 5
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