Friendly service, but this is the saddest burrito I’ve ever seen. They had to double wrap it because it was oozing everywhere yet they still gave it to me😬🤦🏻♀️
George ODonnell
This location seems to have picked it's game back up. A few years ago even a 3 or 4 car line took 20+ minutes to clear. Saw there was no line the other night so I took my chances. I was in and out in a few minutes. If you haven't been here in a while, give it a shot
Jessica
There was a hair in my taco!!!!!
Asked for no beans and there was beans!!!! Cinnamon taste taste stale
Very bad experience smh never going back what a disappointment to the max
Joshua Chiasson
Order two chalupas, a taco and a burrito. Open the bag when I finally get home and find a single beef taco with a pound of sauce packets.
John Rogers
I couldn’t rate my food this time because the Taco Bell App mistakenly sent my food to the wrong place the other Taco Bell on Colfax.
The service here is terrible. Ordering at the wrong location is something I’ve done in the past on few occasions and when I’ve done that I still get my food even though. All the other places had good customer service which is the opposite of this Taco Bell.
While I was there they realized they didn’t have my order and manager did some digging and realized it was 3 miles away at a location I’ve never order from. I don’t memorize the addresses so when ordering I assumed it was the closest location. I told the manager this and they told me there’s nothing I’m going to do. You need to go there and pick it up or reorder and pay again.
That left a bad taste in my mouth because that’s never happened the when I’ve occasionally made a mistake. What happened to good service? There’s no way wrong locations orders happen all the time. They could have made it right and I wouldn’t be writing a 1-star review. Bad service equals bad review given
Andrew Orton
Friendly and expedient, but I got shorted three (THREE) precious bean burritos. And that I do not forgive, or forget.
Theo Fleury
Did a mobile order and made me go around the drive through twice because they could not get mine done fast enough. It had 5 items and a drink….
Service: 1
Kylie Voelker
Got a $5 box when i both ordered and paid for a $7 box. Tried to call to ask if they could do anything to fix it before i waste my time driving over there and they would not answer.
Erika Ru
This Taco Bell is hit or miss. They have a few employees that have been there for over 20 years! They work really hard to keep it nice but because it's right off of Colfax it's difficult to keep the place clean and there seems to be a lot of turnover with the rest of the employees. It's either really bad with food,service, & the atmosphere or it's the complete opposite. Hopefully it can stay open because everything else around it has closed. :(
I visited the Taco Bell at 1775 E Colfax Ave, Denver, CO 80218 on February 3rd, 2025, at around 8:30 PM, and it was a terrible experience. I waited inside for about 20 minutes, and not one employee offered to help me. All I wanted was two sodas I ordered from the kiosk, but despite there being about six employees behind the counter, no one assisted me.
One female employee kept going outside to buy items from the unhoused individuals out front, and every time I tried to ask for help, the employees would just stare at me and walk away. I've worked in retail for 13 years, so I understand when things get busy, but this was not the case. The unprofessionalism was shocking, and this was probably the worst customer service I've ever had at a Taco Bell.
After an additional 5 minutes of waiting, still no one acknowledged me. It was only when my mom came inside and demanded that someone do their job that an employee finally came to the counter and asked what I needed. I ended up just asking for the cups and filled them up myself. Overall, a very disappointing experience.
The location of Colfax and Williams is one I will never return to. I am hesitant to give bad reviews, but this is specifically about the woman's bathroom. The staff and food were good as usual, but the grate in the bathroom is missing and the plate below is cracked open with the nauseating stench of sewers wafting upwards. Normally I would have left but could not hold it until I went elsewhere. I almost got sick and once finished using the facilities I left immediately. I did not say anything to the staff as I feel it's the owners responsibility if privately owned or the corporate owners to fix something like that as swiftly as possible. The women and men at this location are working hard but that is beyond their job duties and the woman's bathroom should be closed until that is completely fixed!!!!! I also took a picture of the openning and the front of the store.
Parking: Nine to ten regular spots two handicapped.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Soft Taco
Lucas Kelley
went through the drive through last night to get my friends and i food. got half the food but we were missing 6 burritos. when we asked if they gave us everything, the woman at the window said yes like she was annoyed wed even ask. went to go call them to ask for a refund and their number is out of order.
AKS AKS
Probably the worst customer service I’ve ever had at a Taco Bell so far. No one was helping the customers or delivery drivers for a solid ten minutes. Other crew members were glued to their stations. One guy even tried looking for the woman that was supposed to help out at front, but she was nowhere to be seen for a solid ten minutes. When a lady finally came up to me and I asked for my order which was very clearly sitting at the shelf behind the counter with my name on it, she told me to wait a few minutes. Thought she was gonna help a few customers out and then give me my order with the other two drinks on my receipt. Not the case. Instead she went back to one of her stations and did other things. I was impatient. Finally after waiting around even longer, another lady who seemingly was in charge at the front began helping customers and drivers and finally gave me my meal behind the counter. I arrived home to try to enjoy my meal only to realize that I was missing a few items in my bag after alllll that unnecessary waiting around I had to do. There’s poor communication between staff members, the place wasn’t very clean, and I just felt uncomfortable being there. At this point I’d rather order from the one on Broadway.
Atmosphere: 1
Food: 3
Service: 1
Jesse Guisleman
I don’t typically leave reviews and this location is generally iffy at best but tonight was a whole new level. All our tacos were crushed, we were missing items, and the nacho cheese sauce was frozen? I would skip this location.
Friendly service, but this is the saddest burrito I’ve ever seen. They had to double wrap it because it was oozing everywhere yet they still gave it to me😬🤦🏻♀️
This location seems to have picked it's game back up. A few years ago even a 3 or 4 car line took 20+ minutes to clear. Saw there was no line the other night so I took my chances. I was in and out in a few minutes. If you haven't been here in a while, give it a shot
There was a hair in my taco!!!!!
Asked for no beans and there was beans!!!!
Cinnamon taste taste stale
Very bad experience smh never going back what a disappointment to the max
Order two chalupas, a taco and a burrito. Open the bag when I finally get home and find a single beef taco with a pound of sauce packets.
I couldn’t rate my food this time because the Taco Bell App mistakenly sent my food to the wrong place the other Taco Bell on Colfax.
The service here is terrible. Ordering at the wrong location is something I’ve done in the past on few occasions and when I’ve done that I still get my food even though. All the other places had good customer service which is the opposite of this Taco Bell.
While I was there they realized they didn’t have my order and manager did some digging and realized it was 3 miles away at a location I’ve never order from. I don’t memorize the addresses so when ordering I assumed it was the closest location. I told the manager this and they told me there’s nothing I’m going to do. You need to go there and pick it up or reorder and pay again.
That left a bad taste in my mouth because that’s never happened the when I’ve occasionally made a mistake. What happened to good service? There’s no way wrong locations orders happen all the time. They could have made it right and I wouldn’t be writing a 1-star review. Bad service equals bad review given
Friendly and expedient, but I got shorted three (THREE) precious bean burritos. And that I do not forgive, or forget.
Did a mobile order and made me go around the drive through twice because they could not get mine done fast enough. It had 5 items and a drink….
Service: 1
Got a $5 box when i both ordered and paid for a $7 box. Tried to call to ask if they could do anything to fix it before i waste my time driving over there and they would not answer.
This Taco Bell is hit or miss. They have a few employees that have been there for over 20 years! They work really hard to keep it nice but because it's right off of Colfax it's difficult to keep the place clean and there seems to be a lot of turnover with the rest of the employees. It's either really bad with food,service, & the atmosphere or it's the complete opposite. Hopefully it can stay open because everything else around it has closed. :(
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: 5 Layer Burrito, Cinnamon Twists, Bean Burrito, Soft Taco, Nachos Bellgrande, Mexican Pizza, Cheesy Gordita Crunch, Cheesy Bean and Rice Burrito
I visited the Taco Bell at 1775 E Colfax Ave, Denver, CO 80218 on February 3rd, 2025, at around 8:30 PM, and it was a terrible experience. I waited inside for about 20 minutes, and not one employee offered to help me. All I wanted was two sodas I ordered from the kiosk, but despite there being about six employees behind the counter, no one assisted me.
One female employee kept going outside to buy items from the unhoused individuals out front, and every time I tried to ask for help, the employees would just stare at me and walk away. I've worked in retail for 13 years, so I understand when things get busy, but this was not the case. The unprofessionalism was shocking, and this was probably the worst customer service I've ever had at a Taco Bell.
After an additional 5 minutes of waiting, still no one acknowledged me. It was only when my mom came inside and demanded that someone do their job that an employee finally came to the counter and asked what I needed. I ended up just asking for the cups and filled them up myself. Overall, a very disappointing experience.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
The location of Colfax and Williams is one I will never return to. I am hesitant to give bad reviews, but this is specifically about the woman's bathroom. The staff and food were good as usual, but the grate in the bathroom is missing and the plate below is cracked open with the nauseating stench of sewers wafting upwards. Normally I would have left but could not hold it until I went elsewhere. I almost got sick and once finished using the facilities I left immediately. I did not say anything to the staff as I feel it's the owners responsibility if privately owned or the corporate owners to fix something like that as swiftly as possible. The women and men at this location are working hard but that is beyond their job duties and the woman's bathroom should be closed until that is completely fixed!!!!! I also took a picture of the openning and the front of the store.
Parking: Nine to ten regular spots two handicapped.
Atmosphere: 2
Food: 4
Service: 5
Recommended dishes: Soft Taco
went through the drive through last night to get my friends and i food. got half the food but we were missing 6 burritos. when we asked if they gave us everything, the woman at the window said yes like she was annoyed wed even ask. went to go call them to ask for a refund and their number is out of order.
Probably the worst customer service I’ve ever had at a Taco Bell so far. No one was helping the customers or delivery drivers for a solid ten minutes. Other crew members were glued to their stations. One guy even tried looking for the woman that was supposed to help out at front, but she was nowhere to be seen for a solid ten minutes. When a lady finally came up to me and I asked for my order which was very clearly sitting at the shelf behind the counter with my name on it, she told me to wait a few minutes. Thought she was gonna help a few customers out and then give me my order with the other two drinks on my receipt. Not the case. Instead she went back to one of her stations and did other things. I was impatient. Finally after waiting around even longer, another lady who seemingly was in charge at the front began helping customers and drivers and finally gave me my meal behind the counter. I arrived home to try to enjoy my meal only to realize that I was missing a few items in my bag after alllll that unnecessary waiting around I had to do. There’s poor communication between staff members, the place wasn’t very clean, and I just felt uncomfortable being there. At this point I’d rather order from the one on Broadway.
Atmosphere: 1
Food: 3
Service: 1
I don’t typically leave reviews and this location is generally iffy at best but tonight was a whole new level. All our tacos were crushed, we were missing items, and the nacho cheese sauce was frozen? I would skip this location.
Atmosphere: 1
Food: 1
Service: 1
Too expensive not to get the order right.
Food: 4
Service: 2
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