I walked in. Waited at least 10 mins , nobody said anything to me they just looked at me so I walked out … 0/10
Service: 1
Rick Young Jr
No one wants to be there and the food suffers for it
Christopher Maestas
The service at this location is consistently poor. Of the line staff puts completed orders on a small tray at the front of the line and does not call the names out. Unless you ask for them specifically, they won't say anything to you. I stood at the register for 11 minutes before anyone acknowledged me, and then I was told that my order had been ready for 25 minutes. I told them I didn't want it, because it was now cold, and I was told I had to cancelled through the app that they were a franchise store and had no control over that. Looked at the app for a few minutes and asked someone to help , and she told me she didn't know how. I asked for a manager again, she said there was no manager there, and everyone did not know how the app worked, and she just turned and walked away.
Food: 2
Service: 1
Ronald Oglesby
Terrible service! I came here to pick up 2 doordash orders and the lobby was locked so I tried the drive thru and they told me that I have to go back around and enter the lobby to pick up the orders and they would unlock the door for me so I went back around and tried again but the door is still locked and they won't even look my way. Guess they just don't feel like doing their jobs 🙄
Atmosphere: 1
Service: 1
Atomic Stoney
MJ was very knowledgeable on my dietary restrictions and very kind while helping me order! 10/10 Taco Bell experience!
Atmosphere: 5
Food: 5
Service: 5
Hunny Bunn
Usually I am skeptical of ordering Taco Bell through door dash. I have almost always had my order messed up. However, this one in particular makes my delivery orders perfectly without fail. ESPECIALLY whoever was making the food tonight 😭😭😭 it was so good and I was so so happy.
Food: 5
tiauignee smith
Very rude
Atmosphere: 1
Food: 2
Service: 2
Sammy C
Yo corporate either retrain this staff and fill it or close the damn location. Everyone is always unhappy, nobody greets at the door and the food is thrown together. My soft taco wasn't even wrapped just halfway folded over. I hate that this is the closest location to my house. Do better corporate, do better.
2 years later and nothing has changed. Please for the love of god do something about this store
Atmosphere: 1
Food: 2
Service: 1
Marc DeLeon
I visited this Taco Bell this morning right at opening (8 a.m.) and waited about five minutes to order. The employee who took my order was polite enough over the speaker, but when I pulled up to the window her demeanor completely changed.
She silently held out the card reader. After I tapped my phone, she continued to hold the device without saying anything. When nothing happened, I had to ask whether my payment went through—she only shook her head no, still without speaking. I tapped my phone again, she took the reader back inside, chatted with coworkers over the headset, then returned with my food. No “thank you,” no “have a good day.”
I even rounded up my order to donate, and there was still no acknowledgment or appreciation for that.
This isn’t the first time I’ve experienced this with the same employee. She often laughs and talks with coworkers over the intercom instead of focusing on customers. While I understand this is fast food, basic professionalism and courtesy should still be part of the job.
It’s the same employee I’ve encountered on several visits—she typically wears a sweater and has braces—so management should have no trouble identifying her.
Atmosphere: 2
Food: 4
Service: 1
Burner Jammy
They messed up my order 4 times in a row.....................
I walked in. Waited at least 10 mins , nobody said anything to me they just looked at me so I walked out … 0/10
Service: 1
No one wants to be there and the food suffers for it
The service at this location is consistently poor. Of the line staff puts completed orders on a small tray at the front of the line and does not call the names out. Unless you ask for them specifically, they won't say anything to you. I stood at the register for 11 minutes before anyone acknowledged me, and then I was told that my order had been ready for 25 minutes. I told them I didn't want it, because it was now cold, and I was told I had to cancelled through the app that they were a franchise store and had no control over that. Looked at the app for a few minutes and asked someone to help , and she told me she didn't know how. I asked for a manager again, she said there was no manager there, and everyone did not know how the app worked, and she just turned and walked away.
Food: 2
Service: 1
Terrible service! I came here to pick up 2 doordash orders and the lobby was locked so I tried the drive thru and they told me that I have to go back around and enter the lobby to pick up the orders and they would unlock the door for me so I went back around and tried again but the door is still locked and they won't even look my way. Guess they just don't feel like doing their jobs 🙄
Atmosphere: 1
Service: 1
MJ was very knowledgeable on my dietary restrictions and very kind while helping me order! 10/10 Taco Bell experience!
Atmosphere: 5
Food: 5
Service: 5
Usually I am skeptical of ordering Taco Bell through door dash. I have almost always had my order messed up. However, this one in particular makes my delivery orders perfectly without fail. ESPECIALLY whoever was making the food tonight 😭😭😭 it was so good and I was so so happy.
Food: 5
Very rude
Atmosphere: 1
Food: 2
Service: 2
Yo corporate either retrain this staff and fill it or close the damn location. Everyone is always unhappy, nobody greets at the door and the food is thrown together. My soft taco wasn't even wrapped just halfway folded over. I hate that this is the closest location to my house. Do better corporate, do better.
2 years later and nothing has changed. Please for the love of god do something about this store
Atmosphere: 1
Food: 2
Service: 1
I visited this Taco Bell this morning right at opening (8 a.m.) and waited about five minutes to order. The employee who took my order was polite enough over the speaker, but when I pulled up to the window her demeanor completely changed.
She silently held out the card reader. After I tapped my phone, she continued to hold the device without saying anything. When nothing happened, I had to ask whether my payment went through—she only shook her head no, still without speaking. I tapped my phone again, she took the reader back inside, chatted with coworkers over the headset, then returned with my food. No “thank you,” no “have a good day.”
I even rounded up my order to donate, and there was still no acknowledgment or appreciation for that.
This isn’t the first time I’ve experienced this with the same employee. She often laughs and talks with coworkers over the intercom instead of focusing on customers. While I understand this is fast food, basic professionalism and courtesy should still be part of the job.
It’s the same employee I’ve encountered on several visits—she typically wears a sweater and has braces—so management should have no trouble identifying her.
Atmosphere: 2
Food: 4
Service: 1
They messed up my order 4 times in a row.....................
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Always solid folks here
Atmosphere: 5
Food: 5
Service: 5
It's a Taco Bell. What more can be said.
Atmosphere: 4
Food: 4
Service: 4
ordered the colorado buffs meal and the baja blast is so flat and no syrup in the drink. tastes like drinking sparkling water. disappointing.
Atmosphere: 2
Food: 2
Service: 2
Forgot to give me half my order. quesadilla was uncooked with non melted cheese and they didnt put any beef…in my beefy five layer.
Atmosphere: 1
Food: 1
Service: 2
Typical TBell. Open late drive through. Got my order right was in and out at 12:15am.
Atmosphere: 4
Food: 4
Service: 5
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