I work next door and get Wendy’s for lunch often. It’s always fast and quick, the staff is always nice and friendly. Even if there is a long wait for the drive thru, I only have to wait about 5 minutes, then I get my food. It’s always quick and nice going in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, French Fries
Bryan Hicks
Fries and coke were awesome after a night out.
Atmosphere: 3
Food: 4
Service: 3
Dan Foster
Waited well over 10mins for order. Manager thought it was best to leave the store and assist a car stuck in snow.
Service: 1
Jager D
It's a Wendy's
Atmosphere: 3
Food: 3
Service: 3
Ethan Coley
PLEASE READ! So I'm hungry and want to grab a bite to eat with my girlfriend. we place a mobile order and head to the drive through to pick it up. I get to the board and am greeted with a sigh and what do you want from Mr. drive through person. I say I placed a mobile order and told him the names on the order. He then has the audacity to ask us if we wanna just come inside and grab them. i said no, I'm in the drive through for a reason and he got even more pissy, and let out a huge sigh as if it was the end of the world to come to the drive through and grab my food there. He then said, fine pull up to the first window where he proceeded to basically through my food at me. do not eat here if you value good service and basic human decency.
Service: 1
shawn
Usual experience. Friendly fast and restaurant was kept clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger, Spicy Chicken Sandwich, French Fries
Johan Armario
Excellent service
Atmosphere: 5
Food: 5
Service: 5
Travis For Huerfano
I recently visited the Wendy's location at Alameda and Saulsbury in Lakewood, Colorado, and had the pleasure of being served by Cesar P. His exceptional service, cheerful demeanor, and bilingual skills made my dining experience truly outstanding.
Cesar's professionalism and friendly nature are a shining example of what excellent customer service should be. He took the time to ensure my order was accurate and made recommendations with a genuine smile. His ability to seamlessly switch between English and Spanish was impressive and appreciated.
I've had the pleasure of visiting this Wendy's location several times, and I must say that the entire staff has consistently provided great service. However, Cesar's exceptional performance warrants special recognition.
To the management and corporate office, I strongly encourage you to consider Cesar P. for a promotion or raise. His dedication, work ethic, and passion for delivering outstanding customer experiences make him an invaluable asset to your team.
Keep up the fantastic work, Cesar, and thank you to the entire team at this Wendy's location for consistently providing top-notch service!
Travis Nelson Colorado Senate Candidate
Atmosphere: 5
Food: 5
Service: 5
Alisha Garrison
Super clean and fast friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, French Fries
DEVIL BOY
The guy at the drive through window during the night shift was very rude, I'm not sure if the guy hates his job or what but at least they got our order right, I probably won't be going there at night again but maybe the day staff is nicer,
Just got a taco salad from this place. Despite ordering takeout, all of my food was sitting on a tray. Don’t bother ordering extra cheese. No extra cheese even though I paid for it. Also, not a single tortilla strip. The black, mushy lettuce was a nice touch as well. At least I had some lukewarm chicken nuggets to fall back on. I’ve worked at Wendy’s twice in my life. I would’ve been fired for serving something like this.
Atmosphere: 4
Food: 1
Service: 2
Troy Henry
No fast food if you have to wait 10 mins
Brian Frank
Don't try to get a job through this location. The manager promises to call, but doesn't and they never answer the phone.
Atmosphere: 1
Food: 1
Service: 1
Brandy Miller
One long time manager has issues (or hopefully it's not the owner) and I'll explain more after acknowledging... the dining room atmosphere is almost always clean, it has lots of spaces for us to enjoy our meal together with comfort, TV's, fireplace, back glass patio area. Our family enjoys a night out at this location at least once a week. Wendy's has family friendly meal deal prices, especially using the app to make mobile orders earning rewards and daily offers.. you can use both a reward and an offer together in one order! It often saves our family a good deal. The food is good quality and they get special orders right most of the time (like no bun or no sauces.. etc).. the BIG BUT though that drags the whole experience down is ONE of the managers by the name of Brian (I heard someone call him) big balding guy with gray hair.. he has been there for years and usually in a grump mood.. the last two times IN A ROW we have decided to eat in the dining room, he was complaining to others in great detail about how he HATES doing mobile orders, as a matter of fact the last time I was waiting at a table for my order, I heard him telling another employee HE HATES doing mobile orders WITH A PASSION, going on and on about it!! I was like.. wait a minute, I excused the comment the first day he was saying that, we have bad days, work is stressful.. I get it, but the second time I was there and heard him complaining again (on a different day) where everyone can hear him kind of triggered me.. the reason being that you get all the rewards and discounts by doing a mobile order, daily offers are sent to me popping up on my phone.. I don't get those perks going up to the counter and directly ordering from him or directly through the drive-thru. The mobile orders are where they give you those perks! That second time I actually said something to him.. I told him that this is the second time in a row that I've been there that I've heard him complaining out loud where about how he hates doing mobile orders with a passion. I told him that is his job! He responded with "they're just really hard".. well Brian, tell them to stop offering all the perks and rewards on the app then, or maybe have someone else in charge of the mobile orders, or maybe look into doing something easier. This has made my family often divert to a different location when he is working, even though we really like this one better. I have to say though.. when there is someone else running the front, there have been some pretty cool people behind that counter!
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Apple Bites, Scone, Wendy’S Baked Potatoes, Chili, Chocolate Frosty, Hamburger, Chili Cheese Fries, French Fries
Jakob Deaton
I’ve been coming to this location to eat for about 2 years now on and off. Ceaser is always very courteous and helpful when taking my order and always makes sure I get what I need. This location is awesome because of people like him! 10/10 customer service and great food.
I work next door and get Wendy’s for lunch often. It’s always fast and quick, the staff is always nice and friendly. Even if there is a long wait for the drive thru, I only have to wait about 5 minutes, then I get my food. It’s always quick and nice going in.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Jr Cheeseburger, French Fries
Fries and coke were awesome after a night out.
Atmosphere: 3
Food: 4
Service: 3
Waited well over 10mins for order. Manager thought it was best to leave the store and assist a car stuck in snow.
Service: 1
It's a Wendy's
Atmosphere: 3
Food: 3
Service: 3
PLEASE READ! So I'm hungry and want to grab a bite to eat with my girlfriend. we place a mobile order and head to the drive through to pick it up. I get to the board and am greeted with a sigh and what do you want from Mr. drive through person. I say I placed a mobile order and told him the names on the order. He then has the audacity to ask us if we wanna just come inside and grab them. i said no, I'm in the drive through for a reason and he got even more pissy, and let out a huge sigh as if it was the end of the world to come to the drive through and grab my food there. He then said, fine pull up to the first window where he proceeded to basically through my food at me. do not eat here if you value good service and basic human decency.
Service: 1
Usual experience. Friendly fast and restaurant was kept clean
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheeseburger, Hamburger, Spicy Chicken Sandwich, French Fries
Excellent service
Atmosphere: 5
Food: 5
Service: 5
I recently visited the Wendy's location at Alameda and Saulsbury in Lakewood, Colorado, and had the pleasure of being served by Cesar P. His exceptional service, cheerful demeanor, and bilingual skills made my dining experience truly outstanding.
Cesar's professionalism and friendly nature are a shining example of what excellent customer service should be. He took the time to ensure my order was accurate and made recommendations with a genuine smile. His ability to seamlessly switch between English and Spanish was impressive and appreciated.
I've had the pleasure of visiting this Wendy's location several times, and I must say that the entire staff has consistently provided great service. However, Cesar's exceptional performance warrants special recognition.
To the management and corporate office, I strongly encourage you to consider Cesar P. for a promotion or raise. His dedication, work ethic, and passion for delivering outstanding customer experiences make him an invaluable asset to your team.
Keep up the fantastic work, Cesar, and thank you to the entire team at this Wendy's location for consistently providing top-notch service!
Travis Nelson
Colorado Senate Candidate
Atmosphere: 5
Food: 5
Service: 5
Super clean and fast friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Baconator Fries, French Fries
The guy at the drive through window during the night shift was very rude, I'm not sure if the guy hates his job or what but at least they got our order right, I probably won't be going there at night again but maybe the day staff is nicer,
Atmosphere: 1
Food: 5
Service: 1
Restaurantji Recommends
Just got a taco salad from this place. Despite ordering takeout, all of my food was sitting on a tray. Don’t bother ordering extra cheese. No extra cheese even though I paid for it. Also, not a single tortilla strip. The black, mushy lettuce was a nice touch as well. At least I had some lukewarm chicken nuggets to fall back on. I’ve worked at Wendy’s twice in my life. I would’ve been fired for serving something like this.
Atmosphere: 4
Food: 1
Service: 2
No fast food if you have to wait 10 mins
Don't try to get a job through this location. The manager promises to call, but doesn't and they never answer the phone.
Atmosphere: 1
Food: 1
Service: 1
One long time manager has issues (or hopefully it's not the owner) and I'll explain more after acknowledging... the dining room atmosphere is almost always clean, it has lots of spaces for us to enjoy our meal together with comfort, TV's, fireplace, back glass patio area. Our family enjoys a night out at this location at least once a week. Wendy's has family friendly meal deal prices, especially using the app to make mobile orders earning rewards and daily offers.. you can use both a reward and an offer together in one order! It often saves our family a good deal. The food is good quality and they get special orders right most of the time (like no bun or no sauces.. etc).. the BIG BUT though that drags the whole experience down is ONE of the managers by the name of Brian (I heard someone call him) big balding guy with gray hair.. he has been there for years and usually in a grump mood.. the last two times IN A ROW we have decided to eat in the dining room, he was complaining to others in great detail about how he HATES doing mobile orders, as a matter of fact the last time I was waiting at a table for my order, I heard him telling another employee HE HATES doing mobile orders WITH A PASSION, going on and on about it!! I was like.. wait a minute, I excused the comment the first day he was saying that, we have bad days, work is stressful.. I get it, but the second time I was there and heard him complaining again (on a different day) where everyone can hear him kind of triggered me.. the reason being that you get all the rewards and discounts by doing a mobile order, daily offers are sent to me popping up on my phone.. I don't get those perks going up to the counter and directly ordering from him or directly through the drive-thru. The mobile orders are where they give you those perks! That second time I actually said something to him.. I told him that this is the second time in a row that I've been there that I've heard him complaining out loud where about how he hates doing mobile orders with a passion. I told him that is his job! He responded with "they're just really hard".. well Brian, tell them to stop offering all the perks and rewards on the app then, or maybe have someone else in charge of the mobile orders, or maybe look into doing something easier. This has made my family often divert to a different location when he is working, even though we really like this one better. I have to say though.. when there is someone else running the front, there have been some pretty cool people behind that counter!
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Apple Bites, Scone, Wendy’S Baked Potatoes, Chili, Chocolate Frosty, Hamburger, Chili Cheese Fries, French Fries
I’ve been coming to this location to eat for about 2 years now on and off. Ceaser is always very courteous and helpful when taking my order and always makes sure I get what I need. This location is awesome because of people like him! 10/10 customer service and great food.
Atmosphere: 5
Food: 5
Service: 5
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