Really fast team, food is always fresh. I usually come by during day shift
Atmosphere: 5
Food: 5
Service: 5
Kelly Jovanovich
For fast food this was clean environment and it was quiet, The ladies working here where not pleasant at all however the taller heavy set gentlemen was very helpful and was running circles around them.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chili, Cheeseburger
CPR
Staff does not have the best customer service.
Atmosphere: 2
Food: 3
Service: 2
Robyn Roman
IF I COULD RATE THIS A ZERO, I WOULD!First, we came in for a Work- Lunch and a Business Call.The Music in the Lobby was BLARING and couldn't hear our Client over the Staff's PARTY MUSIC. I asked the Manager lady if she could kindly turn it down a notch, because Our Client complained that they couldn't hear us over the Blaring Music! The same Manager lady, who Remained NAMELESS, told me that she couldn't turn it down. Then walked away. We proceeded to order a Classic Meal among other things.In the Burger, they forgot the Lettuce.It took almost 10 minutes for someone to bring some lettuce, The Burger by this time was COLD and Almost gone by now, although there was no other Customers waiting. The Medium Fries were served Cold, nearly HALF FULL and Mostly Crumbs that looked like they were at the bottom of the Barrel and Scraped up Remnants. Customers And a Whole Crew JUST STANDING AROUND!When Gentleman returned with lettuce. We showed him the Fries that we were disappointed with, and told him that we specifically ordered our Fries to be dropped Fresh, and didn't mind waiting for them, We also explained that the serving looked as if they were only a Small Searving.He went back, to Kitchen and the ENTIRE CREW was commiseraing on the French Fry Debocle for at least 5 minutes.Everyone JUST STARED, and Noone did anything! Staff constantly gave us drty looks and kept laughing at us.We thought that someone was going to fix the Fries.We WAITED some more...Finally, we called someone back to our Table.A young Man came back with 2 empty Fry boxes, and said the Kitchen wanted him to compare the Small and Medium boxes with us.We told him that the serving wasn't sufficient and were also COLD. Again we were Ignored.I Finally stood up and asked for the Manager. Another guy FINALLY made his way to our Table and we Explained it to him too. WE GOT ZERO ACKNOWLEDGEMENT FROM ANYONE! We were on Lunch and needed to Meet with a Client back at the office and still never received our Lunch as ordered.I told the guy that we Needed to SPEAK ONLY WITH THE MANAGER. After several Minutes, he came back and said, "She's busy", then walked away. We said that we would wait, and aren't leaving until someone fix these Fries.FINALLY, the NAMELESS Manager Lady Very short, spoke with a Heavy Spanish accent, and hair in a bun on the top of her head, came out again, we explained everything to her again.She refused to fix the Fries then WALKED AWAY!I asked her for her Name Many times and She refused her Name MANY TIMES.We said that as a Manager, that she should fix our Fries.She said, "Then you can come up front to get your French Fries."This was a Ridiculous!I'm sure you can check the CAMERA FOOTAGE, and suggest that you do.We got up Went to the counter.She Proceeded to Ring them up as if she wanted it To PAY FOR THE FRIES AGAIN!We were about to leave, when yet Another Frusted Customer was ALSO complaining about his Botched Meal. He got Frustrated as well. Watching him experience Similar Ignorance.Finally, Another Male Manager walked in for his Shift. We explained what happened, he said. OK, Is that the Only thing you wanted?To which we Replied, "Yes, THAT'S IT, very simple.He was happy to replace the bad Fries and we left.Now, I have Managed Many Restaurants, and I have NEVER EVER received such DEPLORABLE CUSTOMER SERVICE!I'm Pretty Positive that NOBODY WANTS ANYONE LIKE THIS AS A REPRESENTATIVE OF YOUR COMPANY!THIS WAS ONLY FRENCH FRIES...AND 1 TABLE.HOW MANY TIMES DOES THIS KIND OF STUFF HAPPEN REGULARLY WHEN YOUU ARE NOT WATCHING -How much Revenue Must you LOSE before this is Corrected?Afterall, there are PLENTY of other Hamburger Restaurants that would Appriciate a Good Regular Customer.What would Dave Thomas have thought about this POOR SERVICE andHis Lagacy?Take it for what it's worth...
Atmosphere: 1
Food: 1
Service: 1
Kelly Bullington
Had a great experience great staff fast love the new breakfast
Atmosphere: 5
Food: 5
Service: 5
Michael G
One of the cleanest, most modern, and best Wendy’s I’ve ever been in. I did get a cold chicken sandwich a few visits ago, but as soon as I brought it up to the staff, they fixed it, and it turns out if you just ask them to drop fresh patties every time you get a great sandwich.
Atmosphere: 5
Food: 5
Service: 4
Bethany Christensen (Sissy)
This is a decent Wendy's.The drive thru is reasonably quick.Some of the teenage employees can be quite flippant and border on disrespectful.I observed one with expensive artificial nails (long) who couldn't put napkins in a napkin dispenser; she asked her young male coworker to do the task for her.Go figure - maybe long, artificial nails are not appropriate for a fast food restaurant worker if it keeps her from doing her job.
Atmosphere: 3
Food: 3
Service: 3
chris hernandez
Still pretty good food...Vegetarian options: Salads..baked potato.Wheelchair accessibility: Plenty of parking and yes wheelchair access..
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Wendy’S French Fries, Chili, Cheeseburger
Felicia Rennard
Parking: The parking lot is big so there are plenty of spaces to park.Wheelchair accessibility: Easy access for wheelchair accessibility.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Spicy Chicken Sandwich, Wendy’S French Fries, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Baconator Fries, Jr Cheeseburger Deluxe, Cripsy Chicken blt 4 for 4, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, French Fries, Breakfast Baconator, Chili, Chocolate Frosty, Baconator, Hamburger, Cheeseburger, Jr Bacon Cheeseburger, Wendy's Fresh-Made Salads, Cheese Fries, Chicken Maple Bacon Biscuit with a Hair
Adriana Zarazua
Clean place,even after a storm,to get some hot good chili and potatoes with fixins.Staff great and made sure we had what we needed while checking in on other customers making sure everything was running smoothly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chili, Baconator
It's a Wendy's. I'm enjoying ordering from the app lately and getting deals and rewards. Lately I'm thinking the spicy chicken sandwich has a slice that is less pleasant than expected. I'm not sure what it is though.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wendy’S French Fries, Baconator
Matthew Sims
The guy that was working on 1/8/24 at 11:30pm is horrible. Sat at the window for about 5 minutes so I asked him about how much longer on my order. He says a few more minutes, I told him I work for Wendys too and I know it doesn’t take that long, he was shocked that I told him that then he says “ it’s going to be a few more minutes so soon as it’s done we’ll give it to you “ whoever is the Close manager needs to train him some more. He has horrible customer service and he doesn’t use the ice scoop. I seen him make 4 mango pineapple lemonades and not once use the ice scoop.
Travis Nelson For Senate District 35
Great Wendy's location. The manager this morning was amazing. Give this young man a raise. GREAT JOB!
Atmosphere: 5
Food: 5
Service: 5
Shaun Macc
Whoever the young guy is at night that's working the drive through needs to learn customer service and how you should talk to people when they're trying to order their food. Its not our fault you had to work on Christmas Eve, its not our fault we were hungry and wanted food! Cut the "tough guy" act and quit if you don't like your job. It doesn't seem like its something you're good at anyway. I know how hard it is to pour drinks, take money, and orders all day?
Brett “Da Chef” Tolan
Good ol fast food... 7 out of 10 times something is missing, poor quality, or special instructions are disregarded... Never
Really fast team, food is always fresh. I usually come by during day shift
Atmosphere: 5
Food: 5
Service: 5
For fast food this was clean environment and it was quiet, The ladies working here where not pleasant at all however the taller heavy set gentlemen was very helpful and was running circles around them.
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Chili, Cheeseburger
Staff does not have the best customer service.
Atmosphere: 2
Food: 3
Service: 2
IF I COULD RATE THIS A ZERO, I WOULD!First, we came in for a Work- Lunch and a Business Call.The Music in the Lobby was BLARING and couldn't hear our Client over the Staff's PARTY MUSIC. I asked the Manager lady if she could kindly turn it down a notch, because Our Client complained that they couldn't hear us over the Blaring Music! The same Manager lady, who Remained NAMELESS, told me that she couldn't turn it down. Then walked away. We proceeded to order a Classic Meal among other things.In the Burger, they forgot the Lettuce.It took almost 10 minutes for someone to bring some lettuce, The Burger by this time was COLD and Almost gone by now, although there was no other Customers waiting. The Medium Fries were served Cold, nearly HALF FULL and Mostly Crumbs that looked like they were at the bottom of the Barrel and Scraped up Remnants. Customers And a Whole Crew JUST STANDING AROUND!When Gentleman returned with lettuce. We showed him the Fries that we were disappointed with, and told him that we specifically ordered our Fries to be dropped Fresh, and didn't mind waiting for them, We also explained that the serving looked as if they were only a Small Searving.He went back, to Kitchen and the ENTIRE CREW was commiseraing on the French Fry Debocle for at least 5 minutes.Everyone JUST STARED, and Noone did anything! Staff constantly gave us drty looks and kept laughing at us.We thought that someone was going to fix the Fries.We WAITED some more...Finally, we called someone back to our Table.A young Man came back with 2 empty Fry boxes, and said the Kitchen wanted him to compare the Small and Medium boxes with us.We told him that the serving wasn't sufficient and were also COLD. Again we were Ignored.I Finally stood up and asked for the Manager. Another guy FINALLY made his way to our Table and we Explained it to him too. WE GOT ZERO ACKNOWLEDGEMENT FROM ANYONE! We were on Lunch and needed to Meet with a Client back at the office and still never received our Lunch as ordered.I told the guy that we Needed to SPEAK ONLY WITH THE MANAGER. After several Minutes, he came back and said, "She's busy", then walked away. We said that we would wait, and aren't leaving until someone fix these Fries.FINALLY, the NAMELESS Manager Lady Very short, spoke with a Heavy Spanish accent, and hair in a bun on the top of her head, came out again, we explained everything to her again.She refused to fix the Fries then WALKED AWAY!I asked her for her Name Many times and She refused her Name MANY TIMES.We said that as a Manager, that she should fix our Fries.She said, "Then you can come up front to get your French Fries."This was a Ridiculous!I'm sure you can check the CAMERA FOOTAGE, and suggest that you do.We got up Went to the counter.She Proceeded to Ring them up as if she wanted it To PAY FOR THE FRIES AGAIN!We were about to leave, when yet Another Frusted Customer was ALSO complaining about his Botched Meal. He got Frustrated as well. Watching him experience Similar Ignorance.Finally, Another Male Manager walked in for his Shift. We explained what happened, he said. OK, Is that the Only thing you wanted?To which we Replied, "Yes, THAT'S IT, very simple.He was happy to replace the bad Fries and we left.Now, I have Managed Many Restaurants, and I have NEVER EVER received such DEPLORABLE CUSTOMER SERVICE!I'm Pretty Positive that NOBODY WANTS ANYONE LIKE THIS AS A REPRESENTATIVE OF YOUR COMPANY!THIS WAS ONLY FRENCH FRIES...AND 1 TABLE.HOW MANY TIMES DOES THIS KIND OF STUFF HAPPEN REGULARLY WHEN YOUU ARE NOT WATCHING -How much Revenue Must you LOSE before this is Corrected?Afterall, there are PLENTY of other Hamburger Restaurants that would Appriciate a Good Regular Customer.What would Dave Thomas have thought about this POOR SERVICE andHis Lagacy?Take it for what it's worth...
Atmosphere: 1
Food: 1
Service: 1
Had a great experience great staff fast love the new breakfast
Atmosphere: 5
Food: 5
Service: 5
One of the cleanest, most modern, and best Wendy’s I’ve ever been in. I did get a cold chicken sandwich a few visits ago, but as soon as I brought it up to the staff, they fixed it, and it turns out if you just ask them to drop fresh patties every time you get a great sandwich.
Atmosphere: 5
Food: 5
Service: 4
This is a decent Wendy's.The drive thru is reasonably quick.Some of the teenage employees can be quite flippant and border on disrespectful.I observed one with expensive artificial nails (long) who couldn't put napkins in a napkin dispenser; she asked her young male coworker to do the task for her.Go figure - maybe long, artificial nails are not appropriate for a fast food restaurant worker if it keeps her from doing her job.
Atmosphere: 3
Food: 3
Service: 3
Still pretty good food...Vegetarian options: Salads..baked potato.Wheelchair accessibility: Plenty of parking and yes wheelchair access..
Atmosphere: 4
Food: 3
Service: 4
Recommended dishes: Wendy’S French Fries, Chili, Cheeseburger
Parking: The parking lot is big so there are plenty of spaces to park.Wheelchair accessibility: Easy access for wheelchair accessibility.
Atmosphere: 5
Food: 4
Service: 5
Recommended dishes: Wendy’S Taco Salad and Apple Pecan Chicken Salad, Spicy Chicken Sandwich, Wendy’S French Fries, Wendy’S Sausage Egg & Cheese Burrito Seasoned Potatoes and Sausage Biscuit & Gravy, Baconator Fries, Jr Cheeseburger Deluxe, Cripsy Chicken blt 4 for 4, Wendy’S Classic Chocolate and Vanilla Frosty Desserts, French Fries, Breakfast Baconator, Chili, Chocolate Frosty, Baconator, Hamburger, Cheeseburger, Jr Bacon Cheeseburger, Wendy's Fresh-Made Salads, Cheese Fries, Chicken Maple Bacon Biscuit with a Hair
Clean place,even after a storm,to get some hot good chili and potatoes with fixins.Staff great and made sure we had what we needed while checking in on other customers making sure everything was running smoothly.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: French Fries, Chili, Baconator
Restaurantji Recommends
It's a Wendy's. I'm enjoying ordering from the app lately and getting deals and rewards. Lately I'm thinking the spicy chicken sandwich has a slice that is less pleasant than expected. I'm not sure what it is though.
Atmosphere: 2
Food: 3
Service: 3
Recommended dishes: Wendy’S French Fries, Baconator
The guy that was working on 1/8/24 at 11:30pm is horrible. Sat at the window for about 5 minutes so I asked him about how much longer on my order. He says a few more minutes, I told him I work for Wendys too and I know it doesn’t take that long, he was shocked that I told him that then he says “ it’s going to be a few more minutes so soon as it’s done we’ll give it to you “ whoever is the Close manager needs to train him some more. He has horrible customer service and he doesn’t use the ice scoop. I seen him make 4 mango pineapple lemonades and not once use the ice scoop.
Great Wendy's location. The manager this morning was amazing. Give this young man a raise. GREAT JOB!
Atmosphere: 5
Food: 5
Service: 5
Whoever the young guy is at night that's working the drive through needs to learn customer service and how you should talk to people when they're trying to order their food. Its not our fault you had to work on Christmas Eve, its not our fault we were hungry and wanted food! Cut the "tough guy" act and quit if you don't like your job. It doesn't seem like its something you're good at anyway. I know how hard it is to pour drinks, take money, and orders all day?
Good ol fast food... 7 out of 10 times something is missing, poor quality, or special instructions are disregarded... Never
Atmosphere: 2
Food: 3
Service: 4