Wingstop
2001 W Alameda Ave, Denver
(303) 282-9464
Recent Reviews
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I dont know her name but the lady that checked us out around 1pm was so sweet and our food was so fresh đ„°
Great service đŻ
Ok i am done with this wingstop. Either your manager dont care, your RM dont care or the corporate doesn't care anymore. Dont try to give me another person food and then switch it and tell me you just made it. 20min. Then a 5min wait. Thats some quick wings.
I asked for the managers name they said she wasnât available I said whatâs the general manager? He said I shouldnât be asking those kinda questions!
Me and my mother just recently went here today. My mom is a old women so she cannot have anything spicy what so ever. we ordered plain wings for her and we were all enjoying our meal. My mom pulls out a wing with a HAIR on it. mind you all of us are curly headed so it cant possibly be us cause this was a straight black hair. it completely ruined her appetite causing her to throw it away. I was also missing some wings from my food. the lady at the front desk was nice but whoever was cooking the wings probably didnt have a hair net on what so ever. i am highly disappointed because we were supposed to be spending her birthday with wingstop. now my mother is very upset and doesnt want to eat anything for the day. so thank you very much.
Here in this store I ordered a combo the same that I always order in other stores of the same chain of their wingstop food and they charged me extra apart from bad service from the cashier girl and apart from that she didn't put sauces or anything to the order bad quality and treatment in this store
Atmosphere: 1
Food: 1
Service: 1
I made orders by Uber two times, and they didnât anything.
I waited for 2 hours and they canceled.
Atmosphere: 2
Food: 3
Service: 1
This location sucks so bad. Waited 53 minutes tonight when I was quoted 20. Then we only got one ranch out of the 3 we payed for. Then they switched the sauces on the boneless and classic.
Atmosphere: 1
Food: 1
Service: 1
If you donât speak Spanish good luck đ waited 20 min past the latest pick up time to find out my order either wasnât made or given to someone else. Iâm assuming but wasnât given any information other than they couldnât find have an order from me at first.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: 10 Wings
W p w these are the most incompetent and rude employees I have ever encountered
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place doesnât even deserve 1 star. Staff had no sense of urgency whatsoever. We seen the kid at the front counter tell a customer he could not have a cup for water after ordering food. Then proceeded to tell him they could meet outside indicating a physical altercation. The female in the back was more concerned about how she was folding the bags and placing stickers. Did not get a receipt because âthey have to keep themâ told them they had no sense of urgency and we were flipped off and laughed at as we were walking out. Iâm not too sure who the manager is of this location but you need a whole new staff. This is by far the worst customer service I have ever encountered and not to mention my sonâs food was cold and wrong as well. Thanks wingstop!
Atmosphere: 1
Food: 1
Service: 1
Slow service, terrible value, not going back suggests you don't either. You could do better with frozen food from the grocery store....even the soda is bad
Atmosphere: 3
Food: 2
Service: 1
15 minutes for one order of fries.
Atmosphere: 2
Food: 4
Service: 1
The worst Wingstop Iâve ever gotten food from. I made an order was double charged. Called to verify it was only one order. The woman barely spoke English I asked to speak with someone else because she just kept saying what do you want to order even after I told her many times I just wanted to make sure a double order was not coming. She just kept saying what do you want to order then call back for manager. I asked to speak with someone else which she kept saying no. She then hung up on me. I called back and she put me on hold for 20 minutes and hung up. Called again and she just hung up. Worst service Iâve EVER gotten ANYWHERE.
Unfortunately, my experience at Wingstop was overshadowed by the poor service provided by the hard-working Brisa. During my visit, I noticed an unprofessional attitude, lack of customer service, and little willingness to resolve questions or requests.
It is important for a venue with Wingstop's reputation to maintain high standards of service, as this directly impacts the overall customer experience. I hope that the necessary measures will be taken to improve training and focus on dealing with the public.
Food: 2
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