Here in this store I ordered a combo the same that I always order in other stores of the same chain of their wingstop food and they charged me extra apart from bad service from the cashier girl and apart from that she didn't put sauces or anything to the order bad quality and treatment in this store
Atmosphere: 1
Food: 1
Service: 1
ismael
I made orders by Uber two times, and they didn’t anything. I waited for 2 hours and they canceled.
Atmosphere: 2
Food: 3
Service: 1
Mallory Quiggle
This location sucks so bad. Waited 53 minutes tonight when I was quoted 20. Then we only got one ranch out of the 3 we payed for. Then they switched the sauces on the boneless and classic.
Atmosphere: 1
Food: 1
Service: 1
Joe Pope (Joe Pope)
If you don’t speak Spanish good luck 😅 waited 20 min past the latest pick up time to find out my order either wasn’t made or given to someone else. I’m assuming but wasn’t given any information other than they couldn’t find have an order from me at first.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: 10 Wings
Larissia Hall
W p w these are the most incompetent and rude employees I have ever encountered
Atmosphere: 1
Food: 1
Service: 1
Bernadette Olguin
This place doesn’t even deserve 1 star. Staff had no sense of urgency whatsoever. We seen the kid at the front counter tell a customer he could not have a cup for water after ordering food. Then proceeded to tell him they could meet outside indicating a physical altercation. The female in the back was more concerned about how she was folding the bags and placing stickers. Did not get a receipt because “they have to keep them” told them they had no sense of urgency and we were flipped off and laughed at as we were walking out. I’m not too sure who the manager is of this location but you need a whole new staff. This is by far the worst customer service I have ever encountered and not to mention my son’s food was cold and wrong as well. Thanks wingstop!
Atmosphere: 1
Food: 1
Service: 1
Nate Cool
Slow service, terrible value, not going back suggests you don't either. You could do better with frozen food from the grocery store....even the soda is bad
Atmosphere: 3
Food: 2
Service: 1
Aidin Erazo
15 minutes for one order of fries.
Atmosphere: 2
Food: 4
Service: 1
Veronike Mckenna
The worst Wingstop I’ve ever gotten food from. I made an order was double charged. Called to verify it was only one order. The woman barely spoke English I asked to speak with someone else because she just kept saying what do you want to order even after I told her many times I just wanted to make sure a double order was not coming. She just kept saying what do you want to order then call back for manager. I asked to speak with someone else which she kept saying no. She then hung up on me. I called back and she put me on hold for 20 minutes and hung up. Called again and she just hung up. Worst service I’ve EVER gotten ANYWHERE.
Ximen Rojas
Unfortunately, my experience at Wingstop was overshadowed by the poor service provided by the hard-working Brisa. During my visit, I noticed an unprofessional attitude, lack of customer service, and little willingness to resolve questions or requests. It is important for a venue with Wingstop's reputation to maintain high standards of service, as this directly impacts the overall customer experience. I hope that the necessary measures will be taken to improve training and focus on dealing with the public.
the food is exelent the service and the people that works there😁
Atmosphere: 5
Food: 5
Service: 5
M E (Browngirl303)
I’m realizing that one more one star review that will go unresponded to probably won’t matter. Ordering online means you have to call the location if your food doesn’t arrive. Good luck getting someone to answer the phone. Door Dash get to shrug it off as well because you didn’t order through their app. Good thing I know how to dispute it with my bank as fraud if I don’t get a response from the company.
Food: 1
Service: 1
Dretsel Johnson
My favorite Wingstop. The employees there are down to earth and want to make sure that you are very satisfied with your order. The managers there are good people who really care about their work and customers. The manager gave me a military discount and thanked me for my service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries
Frank Black
I ordered 10 wings. I ended up waiting 40 minutes for my wings. I get home and I'm missing wings. Staff is not paying attention just laughing and playing around in the kitchen.
Atmosphere: 1
Food: 3
Service: 1
Manuel De Haro
Service was terrible, the cashiers were only on the phone, I waited more than 40 minutes for my order, thanks to the manager who gave me excellent service, thanks to her she is the only one who took good care of me, when I looked at my order I didn't have everything complete I called to complain and they never answered my call.
Here in this store I ordered a combo the same that I always order in other stores of the same chain of their wingstop food and they charged me extra apart from bad service from the cashier girl and apart from that she didn't put sauces or anything to the order bad quality and treatment in this store
Atmosphere: 1
Food: 1
Service: 1
I made orders by Uber two times, and they didn’t anything.
I waited for 2 hours and they canceled.
Atmosphere: 2
Food: 3
Service: 1
This location sucks so bad. Waited 53 minutes tonight when I was quoted 20. Then we only got one ranch out of the 3 we payed for. Then they switched the sauces on the boneless and classic.
Atmosphere: 1
Food: 1
Service: 1
If you don’t speak Spanish good luck 😅 waited 20 min past the latest pick up time to find out my order either wasn’t made or given to someone else. I’m assuming but wasn’t given any information other than they couldn’t find have an order from me at first.
Atmosphere: 2
Food: 5
Service: 2
Recommended dishes: 10 Wings
W p w these are the most incompetent and rude employees I have ever encountered
Atmosphere: 1
Food: 1
Service: 1
This place doesn’t even deserve 1 star. Staff had no sense of urgency whatsoever. We seen the kid at the front counter tell a customer he could not have a cup for water after ordering food. Then proceeded to tell him they could meet outside indicating a physical altercation. The female in the back was more concerned about how she was folding the bags and placing stickers. Did not get a receipt because “they have to keep them” told them they had no sense of urgency and we were flipped off and laughed at as we were walking out. I’m not too sure who the manager is of this location but you need a whole new staff. This is by far the worst customer service I have ever encountered and not to mention my son’s food was cold and wrong as well. Thanks wingstop!
Atmosphere: 1
Food: 1
Service: 1
Slow service, terrible value, not going back suggests you don't either. You could do better with frozen food from the grocery store....even the soda is bad
Atmosphere: 3
Food: 2
Service: 1
15 minutes for one order of fries.
Atmosphere: 2
Food: 4
Service: 1
The worst Wingstop I’ve ever gotten food from. I made an order was double charged. Called to verify it was only one order. The woman barely spoke English I asked to speak with someone else because she just kept saying what do you want to order even after I told her many times I just wanted to make sure a double order was not coming. She just kept saying what do you want to order then call back for manager. I asked to speak with someone else which she kept saying no. She then hung up on me. I called back and she put me on hold for 20 minutes and hung up. Called again and she just hung up. Worst service I’ve EVER gotten ANYWHERE.
Unfortunately, my experience at Wingstop was overshadowed by the poor service provided by the hard-working Brisa. During my visit, I noticed an unprofessional attitude, lack of customer service, and little willingness to resolve questions or requests.
It is important for a venue with Wingstop's reputation to maintain high standards of service, as this directly impacts the overall customer experience. I hope that the necessary measures will be taken to improve training and focus on dealing with the public.
Food: 2
Restaurantji Recommends
the food is exelent the service and the people that works there😁
Atmosphere: 5
Food: 5
Service: 5
I’m realizing that one more one star review that will go unresponded to probably won’t matter. Ordering online means you have to call the location if your food doesn’t arrive. Good luck getting someone to answer the phone. Door Dash get to shrug it off as well because you didn’t order through their app. Good thing I know how to dispute it with my bank as fraud if I don’t get a response from
the company.
Food: 1
Service: 1
My favorite Wingstop. The employees there are down to earth and want to make sure that you are very satisfied with your order. The managers there are good people who really care about their work and customers. The manager gave me a military discount and thanked me for my service ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Seasoned Fries
I ordered 10 wings. I ended up waiting 40 minutes for my wings. I get home and I'm missing wings. Staff is not paying attention just laughing and playing around in the kitchen.
Atmosphere: 1
Food: 3
Service: 1
Service was terrible, the cashiers were only on the phone, I waited more than 40 minutes for my order, thanks to the manager who gave me excellent service, thanks to her she is the only one who took good care of me, when I looked at my order I didn't have everything complete I called to complain and they never answered my call.
Atmosphere: 1
Food: 4
Service: 2
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