Sandwich had old water-logged cucumbers and was made haphazardly and w/o care. Seems freaky fast equates to sloppy. Only time JJ’s is worth it is with coupon - and barely. Sadly - JJ’s falls way short of subway and other sandwich chains. Wife and I had same $4.99 original sandwich coupon - and her total was $1 more although we ordered same sub w/ same exact toppings, and no cheese. Wife dated to add cheese and priced jumped by $2. She removed the cheese. Ordered via the app. PLEASE TRAIN employees to know that cucumbers can't be saved in the fridge for numerous days.
Atmosphere: 3
Food: 2
Service: 3
Anton Pascual
One of the best establishments I've ever set foot in, the employees were super nice (and lowkey hot) and the food was nothing short of edible gold. I will definitely be coming here at least twice a day
Atmosphere: 5
Food: 5
Service: 5
N WC
Please teach your new team members which subs are to be toasted and the difference between jalapeño peppers and banana peppers- ruined my Italian sandwich
Morgan
Terrible employees. So extremely rude. Closed store an hour before they were supposed to closed and looked high.
Atmosphere: 1
Food: 1
Service: 1
Austin Harley
Store hours indicate the location closes at 9pm. We arrived at 8:10pm. Front door was wide open, all exterior & interior lights were on, two employees were inside. We were told that the store is closed.
Service: 1
Amber Jean (MotherEarthsGift)
Terrible experience Terrible sandwich Terrible customer service. Would have preferred to just get my money back. What a waste
Atmosphere: 1
Food: 1
Service: 1
Matt Oates
Stopped in while on a lunch break and was in a hurry. The guys had a line and some tickets but they were moving fast. Helped me quickly and were very friendly. Being in a rush, I almost grabbed the wrong sandwich but I realized it was labeled something else and also not warm, ,,since ordered a new toasted sub, it just took a tiny bit longer, but was hot and delicious. Sandwich was super good. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
Kim A
My husband picked up sandwiches after a long week so we could sit outside and enjoy the nice weather. He asked the uninterested kid making them to put everything on both. We got tomatoes and lettuce. No onions, no peppers, no mayo, no olives, no vinaigrette. Just tomatoes and lettuce. It wasn't toasted. The kids even got a tip! We should have just gone to City Market and gotten their $6 Italian sub, which blows the doors off of this. Extremely disappointing. Never going back.
Atmosphere: 3
Food: 2
Service: 1
Jake Sickmeyer
Great service and quality best place to get food in this plaza
Atmosphere: 5
Food: 5
Service: 5
Elizabeth Wise
Horrible. I just got 5 minutes down the interstate and opened my sandwich. It was a chicken bacon ranch toasted. There was NO CHICKEN IT WAS NOT TOASTED. This was the worst experience. I just had an operation and all I wanted was a sandwich. Check your order. I paid $13 for trash.
I am adding pictures because I truly can't believe what they sent out as a sandwich.
Closed an hour early. We walked in at 8:05 and they said they were closed. Either fix your hours on the website, or serve the people. Super disappointing.
Bridget Carrington
Claims they’re open til 9 walked in at 8:15 and told no
R D
Wasted an entire 2 sandwiches... Didn't realize the Italian sandwich came doused in mayo. That should come with a warning while ordering or be an add-on option. Who TF wants an Italian sandwich smothered in white goop?
Ariel Johnston
Great new owners
Vegan Vergas
Staffing shortage? They were closed by 7:14 2/13/2025 map says 9pm Google 8pm apple maps
Sandwich had old water-logged cucumbers and was made haphazardly and w/o care. Seems freaky fast equates to sloppy. Only time JJ’s is worth it is with coupon - and barely. Sadly - JJ’s falls way short of subway and other sandwich chains. Wife and I had same $4.99 original sandwich coupon - and her total was $1 more although we ordered same sub w/ same exact toppings, and no cheese. Wife dated to add cheese and priced jumped by $2. She removed the cheese. Ordered via the app. PLEASE TRAIN employees to know that cucumbers can't be saved in the fridge for numerous days.
Atmosphere: 3
Food: 2
Service: 3
One of the best establishments I've ever set foot in, the employees were super nice (and lowkey hot) and the food was nothing short of edible gold. I will definitely be coming here at least twice a day
Atmosphere: 5
Food: 5
Service: 5
Please teach your new team members which subs are to be toasted and the difference between jalapeño peppers and banana peppers- ruined my Italian sandwich
Terrible employees. So extremely rude. Closed store an hour before they were supposed to closed and looked high.
Atmosphere: 1
Food: 1
Service: 1
Store hours indicate the location closes at 9pm. We arrived at 8:10pm. Front door was wide open, all exterior & interior lights were on, two employees were inside. We were told that the store is closed.
Service: 1
Terrible experience
Terrible sandwich
Terrible customer service.
Would have preferred to just get my money back.
What a waste
Atmosphere: 1
Food: 1
Service: 1
Stopped in while on a lunch break and was in a hurry. The guys had a line and some tickets but they were moving fast. Helped me quickly and were very friendly. Being in a rush, I almost grabbed the wrong sandwich but I realized it was labeled something else and also not warm, ,,since ordered a new toasted sub, it just took a tiny bit longer, but was hot and delicious. Sandwich was super good. Would recommend.
Atmosphere: 5
Food: 5
Service: 5
My husband picked up sandwiches after a long week so we could sit outside and enjoy the nice weather. He asked the uninterested kid making them to put everything on both. We got tomatoes and lettuce. No onions, no peppers, no mayo, no olives, no vinaigrette. Just tomatoes and lettuce. It wasn't toasted. The kids even got a tip! We should have just gone to City Market and gotten their $6 Italian sub, which blows the doors off of this. Extremely disappointing. Never going back.
Atmosphere: 3
Food: 2
Service: 1
Great service and quality best place to get food in this plaza
Atmosphere: 5
Food: 5
Service: 5
Horrible. I just got 5 minutes down the interstate and opened my sandwich. It was a chicken bacon ranch toasted. There was NO CHICKEN IT WAS NOT TOASTED. This was the worst experience. I just had an operation and all I wanted was a sandwich. Check your order. I paid $13 for trash.
I am adding pictures because I truly can't believe what they sent out as a sandwich.
Restaurantji Recommends
Closed an hour early. We walked in at 8:05 and they said they were closed. Either fix your hours on the website, or serve the people. Super disappointing.
Claims they’re open til 9 walked in at 8:15 and told no
Wasted an entire 2 sandwiches... Didn't realize the Italian sandwich came doused in mayo. That should come with a warning while ordering or be an add-on option. Who TF wants an Italian sandwich smothered in white goop?
Great new owners
Staffing shortage? They were closed by 7:14 2/13/2025 map says 9pm Google 8pm apple maps
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