Baskin-Robbins

32 Town Plaza, Durango
(970) 247-1231

Recent Reviews

Taylor Lucero

Ordered 2 kid scoops and was pretty disappointed with one today, we’ve always came to this store since I was little now I bring my kids. But really This is a kids scoop on the left when I ordered 2 the right is a kids scoop, Must be just the new kids working.. for almost $9 disappointing.

Service: 1

Wade Wilcox

Worst milkshake ever, very disappointed.

Cynthia Pichardo

I just went to get some ice cream for my family. My kids walked in first then two other costumers walked in. I walked in after they other costumers walked in and they got served first then my children that were there when it was empty. Then it was my turned to order i got 3 milk shakes and 3 ice creams. Baskin Robbins started getting so packed she got frustrated when i asked for the 3 milk shake then the girl walked to the cashier and i walked there and told her i wanted another ice cream. She got angry and when she would open the ice cream door to the cooler she would slam the door. It was the worst costumer service I’ve gotten and i come ones or twice a week. Honestly I didn’t say nothing to her to not cause a show and back up the people. I think if your not going to handle busy hour maybe she shouldn’t work during that time or even be left alone when is busy hour.

Thomas W

Great place for ice cream and shakes. Their selections of ice creams are extensive. You can always find something that you like.

christian shaughnessy haas

Last time il ever go to a Baskin Robbins. My whole life i went for a free cone on my birthday. Now they say you have to have an app.

Nathan S.

Good ice cream and friendly service. I have no idea why it has received bad reviews. Will be back again

Atul K.

Staff has tables outside but all of them are dirty. You are not busy -- we were your only customers that came in. Why not clean the tables regularly

Ati K.

Staff has tables outside but all of them are dirty. You are not busy -- we were your only customers that came in. Why not clean the tables regularly

Francisco Acuna

Don’t get Tiger Milk you are going to be disappointed.

Chloe C.

This B-R has always needed a good cleaning, every time we go in, which is only because the kids want to. Very little seating inside or out, and it is not a good location for going back outside to eat. I see there is another review here re less than clean conditions, but for some reason yelp has it hidden. IDK why they have done that, but the busier this place gets the worse it is, which is extremely unappetizing. It's ice cream, the place should be clean.

Dennis Dicicco

I think its pretty rude that everyone including customers had a mask on EXCEPT FOR THE ONE MALE EMPLOYEE. WALKED OUT AND NEVER GOING BACK. IF HE WANTS TO POSSIBLY INFECT PEOPLE HE CAN

Megan McGrath

Ice cream is good. Service good. However, the store is filthy, not slightly dirty. Filthy

Abby Hear

Waffle cone was very soggy and the ice cream have ice crystals.

Rob B.

Good Ice Cream on hot day! Others before us gave this bad reviews. We came here anyway because other ice cream parlors had a long wait. The staff was friendly and the ice cream was tasty.

Macho Cabrio Burns

Great place for dessert ??

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