Dunkin'

1254 Escalante Dr, Durango
(970) 764-4949

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Recent Reviews

After a very horrible experience on Oct 15th 2025, I got a call back from an area manager Violet Warddell. She was so amazing, and went above and beyond to make the situation right. I have come to learn Dunkin in Durango is recently under new ownership and it really appears the are doing there due diligence to turn this location around and give us the Dunkin we deserve.
We went trough thr drivethrough in the early afternoon. We ordered two chocolate covered donuts. When we got to the window the manager told us that he was giving us chocolate covered chocolate donuts as they were out of the other. The manager was a very nice guy and is a real people person. Our three rating is based on the fact that the Duncan Donut is more like a heavy hard cake. We prefer a light soft donut. Not Duncan's fault as that is their formula.
Let me tell you, I love coming to this Dunkin’s. I always have a great experience even when they don’t have what I want, they will substitute to make it right. I enjoy the coffee without breaking my wallet. I always have the best chats with the staff and they always make me smile even when I’m having a rough day. I appreciate them being here as another option for food and coffee in town. Plus, apple fritters for life.

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