McDonald's
201 W College Dr, Durango
(970) 247-2446
Recent Reviews
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Dirty tables and dirty bathrooms. Poop on toilet seat and trash on the floor.
Atmosphere: 1
Food: 3
Service: 2
Like all Bronson family McDonald's, this one is plagued by management and employee issues. Today I went in and for about the 10th time in a row, every single table was dirty. This one is just gone downhill so bad since Cathy left. She took pride in what she did, and worked hard to make the place as clean as any restaurant. None of the employees at the restaurant now care, maybe that's a generational thing? They have no pride in what they do. I could go around taking pictures of all the tables but they all were forgotten. The screens that you order from on the kiosks were so dirty and covered with fingerprints it is clear they had not been cleaned and several days, these things are biohazards to touch just to order your food. The new layout of course with McDonald's is awful anyway. I remember the old days when people that drive through were just a lazy secondary customers, and people in the lobby with cash in hand were considered the primary customers. Now DoorDash is even more important than customers in store with cash in hand. It really says something about our society. I will say that the food at this McDonald's always arrives in it somewhat timely manner. Even when a bus a 20 kids comes in they still get your food within 15 minutes or so. It's generally pretty fresh, and the order is almost always right at this McDonald's. I can't think of a time when it wasn't. Anyway if you go here you will get fed, but they'll treat you like a homeless person even if you've got money ready to spend.
One final note is that the entire west facing side of this particular location is all windows, which means after about 5:00 p.m. there's no shade anywhere in the lobby. The air conditioning is nice, but the glare from the sun is irritating. I don't know who these Bronson family guys are that post their sign everywhere in all of their McDonald's, but until they get their act together I consider taking it down because it does not set a good example for them.
Atmosphere: 1
Food: 4
Service: 1
Every single person there was rude and disrespectful and they all should be fired can't believe this is how McDonald's runs a business its really sad and the food well my fries were cold sandwich wasn't even put together correctly and they even got my drink wrong twice like r u serious and the atmosphere it stinks badly and needs cleaned. McDonald's needs to do something about this location cuz it SUCKS!!!!!
Atmosphere: 1
Food: 1
Service: 1
Not a big detour while driving to Mesa Verde. I jusy stopped bu for a chocolate sundae but i believe the portion coild have been more.
Food: 4
Service: 4
Went for deluxe qtr cheese and got this
Atmosphere: 1
Have ordering kiosks
Slowest McDs ever
Service: 2
Walked in late around 11:50pm to grab a hot coffee on my way home with my wife, but got told rudely to leave. They said, they didn't know how we got in, but the door on the side of the building was open so we just went in. So maybe if they did their nighttime job letter, that nobody would be coming in the doors?. The lady could have at least been nice about telling us it was closing time.
Food: 3
Service: 1
The lady asks us what kind of sauce we want and then continues to not put our sauce in the bag. Make that make sense.
Atmosphere: 1
Food: 4
Service: 1
Very slow service for a small order
Restaurantji Recommends
NEVER COME HERE!! 30 minutes for an egg McMuffin. The place is utter chaos. Nobody to talk to. Only ordering screens and employees hide out in the back.
Atmosphere: 1
Food: 1
Service: 1
Horrible French Fries. Got a large. The container was bearly half full. They were cold. Usually only eat a few then share the rest with my dogs. They weren't even interested in them. Don't think I'll ever eat another McDonald's French fry.
Atmosphere: 1
Food: 1
Service: 1
Some of the workers just dont care and I can see the pattern. Next time this happens I will call them out on it. I pay for the food I order, not help out Mcdonald's because they cant afford to fill my fries.
Atmosphere: 4
Food: 3
Service: 3
No people to talk to. Only the computers to take your order. No one wants this.
Atmosphere: 1
Your new fish filet is a joke , it’s the size of a slider
Waste of money , never again
Food: 1
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