Subway
2101 North Main Street, Durango
(970) 259-0887
Recent Reviews
Sort by
Atmosphere: {{ item.info.Atmosphere }}
Food: {{ item.info.Food }}
Service: {{ item.info.Service }}
Recommended dishes: {{ item.info['Recommended dishes'] }}
Wow I can’t believe I’m wearing a negative review about subway. Two stars because normally I get a great Sami but today was very strange. The lady absolutely refused to put mayo on my sandwich. I asked her to not put the mayo on the bread because I didn’t want my Sami to get soggy. Why can she not put the mayo on the meat???? Stupid new rules that I guess she feels like she will get arrested if she bends the rule a little so my Sami won’t be soggy. I wasn’t going to eat it right away. I’m not going to eat a soggy Sami. Anyway she wants to give me mayo packets and I asked if it was the same mayo as in the squeeze thing. She said yes. I googled it, it’s not the same mayo. The subway mayo is way better than the packets she gave me. Anyway at the end of her making my Sami she asked if I wanted oil and vinegar, I said Mayo is made of oil and vinegar may I please have mayo. She then stays dousing my sandwich with oil and vinegar!!!! I told her no I don’t want that!!!! So now after this whole stupid ordeal I have a soggy sandwich. Also I was in line for a half hour, there was a line behind me so I felt bad asking for a new sandwich. I paid for a sandwich I didnt order or like. I was going to leave a generous Christmas tip but didn’t leave a dime for the horrible slow service. Subway your new sandwich making rules are dumb. No one wants to eat soggy bread.
Atmosphere: 2
Food: 2
Service: 2
Worst subway ive ever had. Plus the attitude.
Atmosphere: 1
Food: 1
Service: 1
The worker on Friday 9/5 at 5:30. She crushed it. Best sandwich made in a long time. Thank you!!
Atmosphere: 5
Food: 5
Service: 5
This is the better subway in town
Atmosphere: 4
Food: 4
Service: 5
Building looks like it's falling down. This is average subway fare. Service was great and super fast.
Atmosphere: 3
Food: 4
Service: 5
I ordered on the app, I ordered a BMT and a Philly. this BMT wasn’t supposed to have sauce, and there were supposed to be a LOT of veggies. Got none of it. They switched the sauces from the Philly and put it on the BMT, and gave us barely any veggies. I’ll be going back tomorrow with my receipt and photos to make sure I get a free order. Ruined me and my room mates dinner. For anyone using the app, only use it when you’re in the store and can watch the employees make it. I payed $27 for 2 footlongs and got mixed up crap I barely want to eat.
Atmosphere: 1
Food: 1
Service: 1
the meat on the sandwich was old and very dry from it sitting too long in the bin. staff was unfriendly
Atmosphere: 1
Food: 1
Service: 1
Classic
Atmosphere: 5
Food: 4
Service: 4
Store is in a ripped up storefront from a delivery truck - cashier n sandwich toppings employee was nice.
Atmosphere: 2
Food: 3
Service: 2
Place was very loud hard to hear. And they dont show you when they put meat on the sandwich. Also . They like to argue with you when they get your sandwich wrong. And are rude when you decide not to tip. I dont recommend this place.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered from here on DoorDash one sandwich was completely wrong and one was the wrong size and cold honestly I would be appalled to purposefully send out a completely wrong order like that if I could give zero I would
Atmosphere: 1
Food: 1
Service: 1
Excellent customer service, good food.
I place large orders now and then to feed my staff, this time the woman working was very rude, she freaked out because a large order came in, she even locked the door, locking customers in the store! I told her I was here for my order, she told me it wasn’t even half way done so politely said, that’s fine, I’ll just hang out. They helped the other customers, which was fine, I was willing to wait, but when the order was done, she just put it on the pickup shelf and gave me a dirty look. I wanted to confirm it was my order, so I asked her, “is that my order, is it done?” She said, rudely, “all completed orders are on the shelf”. I understand large orders can be stressful around lunchtime, but this person needs better customer service training. The man was kind so I left them a 20% cash tip, something I do regularly, but unfortunately I will be placing my orders at the other location in town moving forward.
Atmosphere: 1
Food: 4
Service: 1
We were getting a sub for our train ride yesterday. The employee wasn't personable or welcoming. We were the only customers there. When we ordered, we mentioned mayo and brown spicy mustard . She said, 'we will get to that down there'. We wanted the condiments on the bread, not on top. She then starts rushing the order, again, we are the only customers there. She puts mayo and yellow mustard on the bread. We try to stop her and she said they didn't have that mustard. Then why not ASK if we still want mustard? Or if we want the honey mustard? We asked for chopped tomatoes(our subway does this) and she said 'we only have sliced', I guess a knife doesn't exist. We then asked for a plastic bag (our location only has this) and she said, 'we only have paper', Just give me a bag. Then the register didn't want to work, offline. She told us to just go. We offered to come back later in the day- we had to get to the train. We waited and she ended up getting it to work and we were able to pay. I know I said our subway does/has certain things. I guess we expected the same type of service and with a pleasant attitude when one works with the public. We felt like we were bothering her. I told her I hope her day gets better. We will not go back in the future.
Food: 2
Service: 1
Your normal quick and quiet subways.
Atmosphere: 5
Food: 5
Service: 5
Loading...