Subway

2101 North Main Street, Durango
(970) 259-0887

Recent Reviews

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Lory Etcitty

the meat on the sandwich was old and very dry from it sitting too long in the bin. staff was unfriendly

Atmosphere: 1

Food: 1

Service: 1

Jim Bark

Classic

Atmosphere: 5

Food: 4

Service: 4

Mark Fisher

Store is in a ripped up storefront from a delivery truck - cashier n sandwich toppings employee was nice.

Atmosphere: 2

Food: 3

Service: 2

Kayla Homenyk

Place was very loud hard to hear. And they dont show you when they put meat on the sandwich. Also . They like to argue with you when they get your sandwich wrong. And are rude when you decide not to tip. I dont recommend this place.

Atmosphere: 1

Food: 1

Service: 1

Etheria 666

Ordered from here on DoorDash one sandwich was completely wrong and one was the wrong size and cold honestly I would be appalled to purposefully send out a completely wrong order like that if I could give zero I would

Atmosphere: 1

Food: 1

Service: 1

Anthony Lucero

Excellent customer service, good food.

Steven Valdez

I place large orders now and then to feed my staff, this time the woman working was very rude, she freaked out because a large order came in, she even locked the door, locking customers in the store! I told her I was here for my order, she told me it wasn’t even half way done so politely said, that’s fine, I’ll just hang out. They helped the other customers, which was fine, I was willing to wait, but when the order was done, she just put it on the pickup shelf and gave me a dirty look. I wanted to confirm it was my order, so I asked her, “is that my order, is it done?” She said, rudely, “all completed orders are on the shelf”. I understand large orders can be stressful around lunchtime, but this person needs better customer service training. The man was kind so I left them a 20% cash tip, something I do regularly, but unfortunately I will be placing my orders at the other location in town moving forward.

Atmosphere: 1

Food: 4

Service: 1

Tina Carol Hayes

We were getting a sub for our train ride yesterday. The employee wasn't personable or welcoming. We were the only customers there. When we ordered, we mentioned mayo and brown spicy mustard . She said, 'we will get to that down there'. We wanted the condiments on the bread, not on top. She then starts rushing the order, again, we are the only customers there. She puts mayo and yellow mustard on the bread. We try to stop her and she said they didn't have that mustard. Then why not ASK if we still want mustard? Or if we want the honey mustard? We asked for chopped tomatoes(our subway does this) and she said 'we only have sliced', I guess a knife doesn't exist. We then asked for a plastic bag (our location only has this) and she said, 'we only have paper', Just give me a bag. Then the register didn't want to work, offline. She told us to just go. We offered to come back later in the day- we had to get to the train. We waited and she ended up getting it to work and we were able to pay. I know I said our subway does/has certain things. I guess we expected the same type of service and with a pleasant attitude when one works with the public. We felt like we were bothering her. I told her I hope her day gets better. We will not go back in the future.

Food: 2

Service: 1

Hunter Rammell

Your normal quick and quiet subways.

Atmosphere: 5

Food: 5

Service: 5

Lisa Hulett

Very rude worker towards us when getting our food for fathers day guy slamming things down just absolutely rude we will never come back to this subway!!. He should definitely be fired for being so rude and work somewhere he does not have to deal with customers

Service: 1

Lance A

They closed like 20 minutes early, on my wife's birthday... Just wanted the footlong cookie, dude said no

Thomas Hackler

Food was good. But they were short handed and the line of folks waiting caused a funk.

Atmosphere: 2

Food: 4

Service: 2

Nathania Horn

Came in for 1 sandwich that I ordered online. Thought there was only 1 sandwich maker. That's fine, I was waiting while he was also doing other orders. Then, 2 more workers appeared out the back. 1 just started stocking the chips while the other just went back to the back somewhere. The other 2 completely ignored that there were SEVERAL online orders to make, a couple doordashers waiting, and a couple customers in line waiting. Shame that the other 2 were too lazy to help their co-worker. Colin did an outstanding job making all the orders himself and being nice to the customers. It's sad that the shift manager Ronald didn't even help his team!! Not surprised the management at this subway STILL sucks! ?

Atmosphere: 1

Food: 3

Service: 1

Sean M

Worst Subway I have ever been to. Staff frequently looks haggard. Tried to get a refund for the completely different sandwiches than what I ordered and was told by the manager “Either we can remake your sandwiches or you can leave. That’s it.” This is the 4th time this location has completely messed up my order, and when I communicated that- instead of owning up to it, the manager said “Then why do you keep coming in here?” Good question. I won’t be patronizing this or any other Subway again.

Atmosphere: 1

Food: 1

Service: 1

Tony Kaplen

Bread was dry and found lint in my sandwich. The short old guy with glasses who looks like he is homeless, was extremely rude and disrespectful. I believe his name tag said Justin. Had an attitude while making my sandwich, and then proceeds to give me dirty looks while eating so i packed up and left. Will not be going back as long as he is there. Sorry you had a bad day. That does not give you the right to take it out on customers. Even chatted with some other customers about his rude demeanor. They said they also will not be coming back

Atmosphere: 1

Food: 1

Service: 1

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