Subway
201 S Elm Ave #1, Eaton
(970) 454-3316
Recent Reviews
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This location really needs to update the take-out/delivery acceptance time. Waste of time showing up for my order and the store was closed. I would AVOID ordering for delivery at this location until they fix the issue.
Service: 1
The staff i very very rude and acts like they are better than you. Onto of that they single people out if cards get decided, even if you lock you card for security reasons which that was the case for me. These people need to be let go. 3 times with in 6 months. This staff are the rudest I have ever delt with in a food restaurant.
Their employee named David is always a jerk to his coworkers and to customers. Today was the 5th-6th time he has been obnoxious, interrupting and mocking his coworkers. Today he was super rude to us and when I called him out he started lying about his name (no name tag) and the managers name. He even tried to tell me his name was Charlie, which was the other employee who was super helpful and nice. Clearly a cocky kid who gets away with poor behavior and thinks he’s something.
Plus they are repeatedly out of food, today they were almost completely out of bread, just 5 sandwiches worth left. Management really needs to get it together at this store and keep your employees in check.
Atmosphere: 3
Food: 3
Service: 1
All the employees were on break and refused to get up and help us.
Atmosphere: 1
Food: 1
Service: 1
This is a clean subway with good service. I like the kiosk to order as you sit down and wait for your name to be called instead of standing in line.
Atmosphere: 5
Food: 5
Service: 5
DO NOT USE KIOSKS! I was the only person in the store and ordered 3 footlong sandwiches. it took 1 worker almost 30 minutes to make all 3...just for my coworkers and I to open up the sandwiches and see how every single one was made incorrectly. (Wrong sauce, toppings, meat, labeled incorrectly..they even toasted one sandwich they shouldn't have and didn't toast the one they should've!)
Atmosphere: 1
Food: 1
Service: 1
Was very nice experience! Impressed with the young men both working together and the entire place was exceptionally clean
They did a great job making just what I ordered!
Atmosphere: 5
Food: 5
Service: 5
The post review is contradicting. If u click on the last star it lights up all stars. However this is the worst subway I have ever ordered from. The store is un stocked. The pop machine looks like a homeless camp and the product sucks. My dogs didn't even eat it. I ended up paying for my order and went to McDonald's. Maybe
someone needs to over see how the store is being run and make it right. I'm going drop half my chicken sub off in the morning and I'd like management to inspect and verify that the chicken is rawe.
Ordered online. Said to pick up at 6:05. Went in a 6:15. Subs weren't made. Didn't have the bread and were completely out of cheese. Took 15 minutes to make the food and didn't even know how to refund my money. I'd like a refund.
Great place! Awesome people and they know how to make sandwiches!!
Restaurantji Recommends
I ordered a Turkey Titan with only spinach, green peppers, pickles, cucumber, onions, American cheese, bacon, salt, pepper, V/O, oregano, and toasted bread. I ordered at the kiosk, and it was busy. The kids did a great job keeping up and treating everyone politely and with a smile. When I got home to eat it I was disappointed to find that my sandwich did not have the extra turkey. Instead, it had turkey and ham. It had all of the veggies that I requested, but it also had lettuce, tomato, and mayo on it.I cannot eat mayo, so I had to give my sandwich to someone else and go without. Just a reminder to not be in a hurry and always check your sandwich before you leave.
The young man serving us was very busy and working very hard. He was extremely polite. Keep up the good work!
Last two times we have gone the bread is dry, hard, crumbly and old!
It’s ruined the sandwiches.The service was okay, they are young so I am trying to give them grace but the place is empty, it’s dirty and the employees can’t give you a bag for 4 sandwiches. Not going back again. The computer screens are stupid too. What happened to customer care and service. The computer takes that away.
Me and my daughter did an online order and went to pick it up and our order wasn't even ready. The guy barely starting making them when we got there. There was no chips stocked on the shelf. The soda cooler was empty. The place was dirty. So why order online if the order isn't going to be ready when you get there. Very disappointed
Only thing that is good is the food IF they have all the ingredients. The customer service sucks and 9 times out of 10 they don’t have the stuff they need to make the sandwiches.
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