Starbucks

Hayley at the front desk needs to check her attitude if she is going to be working in a costumer service position, that was the worst human interaction I have ever gone through. Just in the time span of order I got at least 5 eye rolls and when she gave me my drink might as hell have thrown it at me and the drink I ordered was suppose to have cold foam on top and she said “you said you didn’t want it” sorry I didn’t know I was suppose to specify I wanted it when the drink clearly comes with it, gahhhh she was the worst! I hope her day gets better and she gets her attitude In check before she continues loosing tips for her team.

Atmosphere: 1

Service: 1

This is the best starbucks I have been to. The baristas here are the best. They are so nice and kind also they have your order ready for you all the time.... thanks guys.

Atmosphere: 5

Food: 5

Service: 5

Hayley the lady at the counter clearly does not belong in guest service… she was rude and loudly said it says “INSUFFICIENT FUNDS!!” when my card was locked … like have some Couth … don’t understand how someone helping someone can be just down right ugly about it …and the prices are ridiculous … I refuse to ever visit this Starbucks again… and the wait … WTH? A Licensed Starbucks? What does that mean ? You bought a Starbucks to be rude and charge more for something that’s already expensive??? And three people whose orders were taken after … left first … I know they weren’t mobile orders because they were in line when we started.. …the drink was perfect though so good job for that ..

Atmosphere: 1

Food: 5

Service: 1

Great customer service without any particular reason, especially Haley!

Great location and very nice on inside I usually bring my own reusable Starbucks cup

Price gouging. Feels like this location raised their prices to take advantage of the hospital workers. The employees are always incredibly friendly tho!

Service: 5

Came here for a simple cup of pike roast, not only was the coffee horrible but they do not provide creamer/ sugar for one to put in a regular cup of coffee. The service was pretty bad and we were just an inconvenience to them it seemed.
When scanning ewallet to pay for order they do not accept them…..

Atmosphere: 1

Food: 1

Service: 1

I ordered a grande coffee, not only was it more expensive then any other Starbucks but my coffee was filled like half way full in my cup so I basically got a tall coffee instead for the grande price. Won’t be coming here again!!

Had a wonderful experience here today. I met Brandi the general manager and she was fantastic. I got a hot chocolate and banana bread. Both were amazing. I recommend updating doing mobile orders and posting a review to help them out.

Atmosphere: 5

Food: 5

Service: 5

I had a wonderful experience at this location. Although it is hard to find on Google maps, but is easily spotted from Swedish hospital. The food is great, it was warmed well. And easy to spot any food that was sold out. Drinks were great! We got a hot chocolate with gingerbread and a pistachio cold foam nitro, both were fantastic, made well. My favorite part of this starbucks is the interior, it's seriously beautiful. The windows are large and it's incredibly clean and well organized. I'm very impressed.
Because there is no drive thru- Parking is the only con, but I posted a photo of the mobile order 5 minute parking which I think is the greatest option. It's right next the the Starbucks and an easy option! Take advantage of mobile orders!

Atmosphere: 5

Food: 5

Service: 5

This is a licensed Starbucks..The Nitro cold brew was flat, warm, and tasted watered down. I was the only customer in line at 8 AM but yet, still had to wait for nearly 10 mins as they ran out of Nitro.. This was my second time visiting this location. The previous time the Nitro also tasted "off" and warm. If you can't already tell after reading this, I love my Starbucks Nitro Cold Brew! That being said, I won't be coming back to this location any time soon for a cup of Nitro.

Atmosphere: 5

Food: 3

Service: 4

Much higher prices than any other locations near by

Atmosphere: 5

Service: 5