Jessica (employee) is AMAZING 👏, great customer service, and food was prepared as if.I made it at home.
Atmosphere: 5
Food: 5
Service: 5
Brittany Barton
We had a fantastic experience with Papa John's for my son's birthday party! We placed a very large order, and the manager went above and beyond—he came in early to his shift and personally delivered the pizzas to make sure everything was perfect. The pizzas arrived on time, were hot, fresh, and absolutely delicious. Outstanding service and great food—thank you for helping make our celebration a success!
Atmosphere: 5
Food: 5
Service: 5
Krystal
Mom wants me to say how amazing our order was, we love in Lafayette and the pizza around is has not been up to standard. We thank you for delivering us an awesome dinner. We will definitely be ordering again.
Atmosphere: 5
Food: 5
Service: 5
Coach Kuzo
I put through an order two hours before they closed and these geniuses cancelled my order. You do not know how to run a business. If you don’t want to work stay home
Atmosphere: 1
Food: 1
Service: 1
Dude “dkdkdkdkdk” Name
Just ordered and papa John’s forgot the sauces I had to pay extra for. Then their phone number keeps auto hanging up every time I call. The delivery driver was super nice and helped me with my dog- but come on! Fix your phone please ?
Atmosphere: 1
Food: 2
Service: 2
Amber Hogsett
There's no atmosphere due to TO GO place.
Atmosphere: 1
Food: 4
Service: 4
Dipankar Behera
The cheese in crust has started to taste like rubber and glue mixed with cheese flavor sauce. Papa John’s quality has gone down over the years. Hope they re-evaluate their quality.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Sad Excuse for Pizza
Linelle Mason-Brown
Loved the Works!
Atmosphere: 5
Food: 5
Service: 5
Maria B.
Place is disgusting...Not ONE person had gloves on not even the guy with the purple nail polish or the girl ringing out the olives with her bare hands and someone needs to call the health dept
Atmosphere: 1
Food: 1
Service: 1
Jennifer Hughes
I used to order from this Papa John’s location for about 14 years until I started ordering from Jets. From time to time, I still ordered from here, but I have had multiple bad experiences over the years. I usually brushed them off as mistakes because we are all human. Then recently they sent the wrong pizza. I tried to call and the phone rang a thousand times and then they hung up. I then called customer service and they had three failed attempts in getting someone to answer at their store. I did receive a follow up email from customer service that said they would refund our pizza. A month has passed and no refund. Needless to say, I will never order Papa John’s again. I have given them enough opportunities and they are many other options in this area.
We ordered 2 pizzas and wings. While the order came on time it was wrong. 1 pizza was correct but in the box with the 2nd pizza's ingredients label. The 2nd pizza was not even close to what was ordered. I called the manager who offered to remake and re-deliver the pizza. Ok I thought. That pizza arrived stone cold. Pretty sure it was the first try that never made it into a box and had been sitting around for an hour. As well as being cold, the toppings were quite scarce - even the "extra" cheese. This was our first time ordering from Papa John's and it will be our last. VERY DISAPPOINTING.
Food: 1
Maria B
Place is disgusting...
Not ONE person had gloves on not even the guy with the purple nail polish or the girl ringing out the olives with her bare hands and someone needs to call the health dept
Atmosphere: 1
Food: 1
Service: 1
Elizabeth
My pizza came out nice when I look at it. Great customer service but unfortunately…I found a small piece of paper towel baked into my pizza. I tossed it out too gross to take a photo of. I think with proper inspection and a little more care this location would be great ??Thanks!
Food: 3
Service: 5
josh duncan
This is my first review ever. I was so frustrated I had to post. After an hour waiting for my pizza without warning they canceled the order. They said I was out of the delivery area. If I’m out of the delivery area that should be caught right away and then notify me not wait an hour and then cancel the order. Additionally, I’ve ordered from this location many times, and I wasn’t out of the delivery area then. when I called, they did not offer to give me anything other than a refund. I’ve been a loyal customer for a long time time to find another go-to for delivery.
Service: 1
Ryan S
Incredibly rude employee.Food doesn't even resemble what it's supposed to be it's just a burnt lump of dough.
Jessica (employee) is AMAZING 👏, great customer service, and food was prepared as if.I made it at home.
Atmosphere: 5
Food: 5
Service: 5
We had a fantastic experience with Papa John's for my son's birthday party! We placed a very large order, and the manager went above and beyond—he came in early to his shift and personally delivered the pizzas to make sure everything was perfect. The pizzas arrived on time, were hot, fresh, and absolutely delicious. Outstanding service and great food—thank you for helping make our celebration a success!
Atmosphere: 5
Food: 5
Service: 5
Mom wants me to say how amazing our order was, we love in Lafayette and the pizza around is has not been up to standard. We thank you for delivering us an awesome dinner. We will definitely be ordering again.
Atmosphere: 5
Food: 5
Service: 5
I put through an order two hours before they closed and these geniuses cancelled my order. You do not know how to run a business. If you don’t want to work stay home
Atmosphere: 1
Food: 1
Service: 1
Just ordered and papa John’s forgot the sauces I had to pay extra for. Then their phone number keeps auto hanging up every time I call. The delivery driver was super nice and helped me with my dog- but come on! Fix your phone please ?
Atmosphere: 1
Food: 2
Service: 2
There's no atmosphere due to TO GO place.
Atmosphere: 1
Food: 4
Service: 4
The cheese in crust has started to taste like rubber and glue mixed with cheese flavor sauce. Papa John’s quality has gone down over the years. Hope they re-evaluate their quality.
Atmosphere: 2
Food: 2
Service: 5
Recommended dishes: Sad Excuse for Pizza
Loved the Works!
Atmosphere: 5
Food: 5
Service: 5
Place is disgusting...Not ONE person had gloves on not even the guy with the purple nail polish or the girl ringing out the olives with her bare hands and someone needs to call the health dept
Atmosphere: 1
Food: 1
Service: 1
I used to order from this Papa John’s location for about 14 years until I started ordering from Jets. From time to time, I still ordered from here, but I have had multiple bad experiences over the years. I usually brushed them off as mistakes because we are all human. Then recently they sent the wrong pizza. I tried to call and the phone rang a thousand times and then they hung up. I then called customer service and they had three failed attempts in getting someone to answer at their store. I did receive a follow up email from customer service that said they would refund our pizza. A month has passed and no refund. Needless to say, I will never order Papa John’s again. I have given them enough opportunities and they are many other options in this area.
Atmosphere: 3
Food: 3
Service: 1
Restaurantji Recommends
We ordered 2 pizzas and wings. While the order came on time it was wrong. 1 pizza was correct but in the box with the 2nd pizza's ingredients label. The 2nd pizza was not even close to what was ordered. I called the manager who offered to remake and re-deliver the pizza. Ok I thought. That pizza arrived stone cold. Pretty sure it was the first try that never made it into a box and had been sitting around for an hour. As well as being cold, the toppings were quite scarce - even the "extra" cheese. This was our first time ordering from Papa John's and it will be our last. VERY DISAPPOINTING.
Food: 1
Place is disgusting...
Not ONE person had gloves on not even the guy with the purple nail polish or the girl ringing out the olives with her bare hands and someone needs to call the health dept
Atmosphere: 1
Food: 1
Service: 1
My pizza came out nice when I look at it. Great customer service but unfortunately…I found a small piece of paper towel baked into my pizza. I tossed it out too gross to take a photo of. I think with proper inspection and a little more care this location would be great ??Thanks!
Food: 3
Service: 5
This is my first review ever. I was so frustrated I had to post. After an hour waiting for my pizza without warning they canceled the order. They said I was out of the delivery area. If I’m out of the delivery area that should be caught right away and then notify me not wait an hour and then cancel the order. Additionally, I’ve ordered from this location many times, and I wasn’t out of the delivery area then. when I called, they did not offer to give me anything other than a refund. I’ve been a loyal customer for a long time time to find another go-to for delivery.
Service: 1
Incredibly rude employee.Food doesn't even resemble what it's supposed to be it's just a burnt lump of dough.
Atmosphere: 1
Food: 1
Service: 1
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