We rarely go for ice cream, so it was disappointing that my husband and I got two scoops each in one of his was bad. Black walnut. Apparently the nuts were stale.
Florence Vianzon
The employees are so amazing here!! I was greeted with a smile and a sincere asking of how my day was going. As I perused the plethora of flavors, the female employee informed me that they do samples and asked if I wanted to try anything. I opted to try peppermint and apple cider. I inquired if they did half scoops and was informed by a male employee that they could but only in a cup. For my cone, he suggested kids' scoops so I got a kids' scoop of birthday cake and a scoop of peppermint.The service I received at this Baskin rivals that of a 4 diamond restaurant. Management is definitely doing something right at this location!!
Atmosphere: 5
Food: 5
Service: 5
florences375
The employees are so amazing here!! I was greeted with a smile and a sincere asking of how my day was going. As I perused the plethora of flavors, the female employee informed me that they do samples and asked if I wanted to try anything. I opted to try peppermint and apple cider. I inquired if they did half scoops and was informed by a male employee that they could but only in a cup. For my cone, he suggested kids' scoops so I got a kids' scoop of birthday cake and a scoop of peppermint. The service I received at this Baskin rivals that of a 4 diamond restaurant. Management is definitely doing something right at this location!!
Trixel S.
One person working very slow on a busy afternoon while its still summer is not cool. Stood in line forever and then just left. The employee working truly did not care and was chatting with a bunch of 20 something's instead of doing his job. This place needs to get it together.
daniel lutz
Sherry did an amazing job putting together an awesome spiderman themed icecream cake for my kiddos birthday! The chocolate vanilla siwrl with a caramel ribbon and confetti cake base looked and tasted amazing! We will absolutley be coming back here again.
Michelle F.
We love making the drive to Evergreen to get ice cream here. There's seating outside next to the creek to enjoy your treat. Service is always good, and the servers are cordial and polite. I wouldn't mind the price ($4.50+ for single scoop), but the serving is miniscule. Perhaps management can encourage the servers to add a little extra ice cream in each scoop to make it worth the drive.
Daryl Linley
I have loved this place for many years, but the management has messed up the bathroom situation!I will be happy to change this review back to five as soon as they fix the bathroom!
Crystal Luna
Went for a after dinner treat. Ordered creative creations (promo) 1st time ordering and as we were leaving a little girl was given and put on a cure little unicorn crown. None of the other non-white little girls had a crown, including my daughter. I looked on the website and the little crown is part of the promo. Seems ? suspicious. Do better
Shannen Blue
I recently moved back to downtown Evergreen and my boyfriend and I enjoy getting a sundae and going for an evening walk. You have a shining star in Maddie. She is so attentive, wonderful, nice and very pleasant. We look forward to our evening excursions and she puts the cherry on top!
The kids love it. There is a nice outdoor seating area over looking bear creek.
Owen and Schneider Family
Baskin Robbins is AMAZING! Ice cream is delicious, there is a buetiful place by the river, along with a climbing tree, where you can enjoy yourselves while eating ice cream. Contrary to all of these 1-star reviews, customer service is wonderful. The ice cream and cakes are good as well.
David Carr
Grab an ice cream and take a walk around the gorgeous lake nearby. Wonderful little town, couldn't recommend it all highly enough. We haven't been to a BR in a very long time so it was nice to pop back and try it all out. Great choices and fun Halloween options.
Jeremy Balzer
Great location on the river, great service - when I couldn't decide what I wanted they offered to let me taste test quite a few times.
Sadie P.
My experience at Baskin-Robbins tonight was very disappointing. Me and my boyfriend have always come to this location without an issue until tonight. We both ordered a milk shake and the man before us ordered one as well. The older lady wearing a green crochet hat was extremely rude. When the man infront of us asked for his milkshake she sighs and goes "i guess." Then when me and my boyfriend ordered, the older lady and the younger girl working started blatantly crap talking us to eachother. They were saying how annoying it was that they have to walk across the store to scoop the ice cream, and making milkshakes is such an inconvenience. I'm sorry, this is your job. It just made us super uncomfortable. Baskin Robbins, I urge you to treat your costumers with kindness and not talk crap about them, or one day you won't have anymore costumers to serve. Thank you.
Jade was awesome! Good selection of ice cream.
Service: 5
We rarely go for ice cream, so it was disappointing that my husband and I got two scoops each in one of his was bad. Black walnut. Apparently the nuts were stale.
The employees are so amazing here!! I was greeted with a smile and a sincere asking of how my day was going. As I perused the plethora of flavors, the female employee informed me that they do samples and asked if I wanted to try anything. I opted to try peppermint and apple cider. I inquired if they did half scoops and was informed by a male employee that they could but only in a cup. For my cone, he suggested kids' scoops so I got a kids' scoop of birthday cake and a scoop of peppermint.The service I received at this Baskin rivals that of a 4 diamond restaurant. Management is definitely doing something right at this location!!
Atmosphere: 5
Food: 5
Service: 5
The employees are so amazing here!! I was greeted with a smile and a sincere asking of how my day was going. As I perused the plethora of flavors, the female employee informed me that they do samples and asked if I wanted to try anything. I opted to try peppermint and apple cider. I inquired if they did half scoops and was informed by a male employee that they could but only in a cup. For my cone, he suggested kids' scoops so I got a kids' scoop of birthday cake and a scoop of peppermint. The service I received at this Baskin rivals that of a 4 diamond restaurant. Management is definitely doing something right at this location!!
One person working very slow on a busy afternoon while its still summer is not cool. Stood in line forever and then just left. The employee working truly did not care and was chatting with a bunch of 20 something's instead of doing his job. This place needs to get it together.
Sherry did an amazing job putting together an awesome spiderman themed icecream cake for my kiddos birthday! The chocolate vanilla siwrl with a caramel ribbon and confetti cake base looked and tasted amazing! We will absolutley be coming back here again.
We love making the drive to Evergreen to get ice cream here. There's seating outside next to the creek to enjoy your treat. Service is always good, and the servers are cordial and polite. I wouldn't mind the price ($4.50+ for single scoop), but the serving is miniscule. Perhaps management can encourage the servers to add a little extra ice cream in each scoop to make it worth the drive.
I have loved this place for many years, but the management has messed up the bathroom situation!I will be happy to change this review back to five as soon as they fix the bathroom!
Went for a after dinner treat. Ordered creative creations (promo) 1st time ordering and as we were leaving a little girl was given and put on a cure little unicorn crown. None of the other non-white little girls had a crown, including my daughter. I looked on the website and the little crown is part of the promo. Seems ? suspicious. Do better
I recently moved back to downtown Evergreen and my boyfriend and I enjoy getting a sundae and going for an evening walk. You have a shining star in Maddie. She is so attentive, wonderful, nice and very pleasant. We look forward to our evening excursions and she puts the cherry on top!
Restaurantji Recommends
The kids love it. There is a nice outdoor seating area over looking bear creek.
Baskin Robbins is AMAZING! Ice cream is delicious, there is a buetiful place by the river, along with a climbing tree, where you can enjoy yourselves while eating ice cream. Contrary to all of these 1-star reviews, customer service is wonderful. The ice cream and cakes are good as well.
Grab an ice cream and take a walk around the gorgeous lake nearby. Wonderful little town, couldn't recommend it all highly enough. We haven't been to a BR in a very long time so it was nice to pop back and try it all out. Great choices and fun Halloween options.
Great location on the river, great service - when I couldn't decide what I wanted they offered to let me taste test quite a few times.
My experience at Baskin-Robbins tonight was very disappointing. Me and my boyfriend have always come to this location without an issue until tonight. We both ordered a milk shake and the man before us ordered one as well. The older lady wearing a green crochet hat was extremely rude. When the man infront of us asked for his milkshake she sighs and goes "i guess." Then when me and my boyfriend ordered, the older lady and the younger girl working started blatantly crap talking us to eachother. They were saying how annoying it was that they have to walk across the store to scoop the ice cream, and making milkshakes is such an inconvenience. I'm sorry, this is your job. It just made us super uncomfortable. Baskin Robbins, I urge you to treat your costumers with kindness and not talk crap about them, or one day you won't have anymore costumers to serve. Thank you.