Arby's
1872 N College Ave, Fort Collins
(970) 825-5715
Recent Reviews
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It's good mood food
Atmosphere: 5
Food: 5
Service: 5
That one employee named Carter is the best. He should definitely get a raise.
Used Uber eats to order, they made the order wrong and argued with us about it. Horrible place don't go there.
Atmosphere: 1
Food: 1
Service: 1
Greek gyros is tasty and a fair value. Tried the double roast beef; the sandwich was cold; the cheese not melted; the toppings ordered were skimpy; got wicked diarrhea. Arby's serves fish sandwiches during lent. They are very mild on the fish flavor. I get them once or twice. The Arby's app is the worst of all the restaurant apps I have tried to use.
This location is absolutely filthy inside. There was no air moving on this warm fall day and there were flies all around as well as trash and unclean tables. The manager took my order and accused me of having counterfit coupons (which were sent to me in the mail via the Arby's headquarters due to this very location!). We ordered the Turkey Gobbler sandwich and both of them were made incorrectly.
The manager took my order, handled cash and then touched food without washing his hands and he had long fingernails.
Arby's should send an inspection to this location.
Atmosphere: 1
Food: 2
Service: 2
We pulled up right before close (we didn't realize they were closing that soon) and saw they were putting chairs up and started to leave when Jesus came out and motioned us to come in. Despite us being bad customers and coming before close, Jesus and Gio were very kind to us and didn't make us feel bad at all. Their service was amazing, quick, and greatly appreciated!!! Not to mention the restaurant was SO clean and the food was delicious!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef, Curly Fries
Set in line 40 mins one car in front of me,27 mins after I put my order in.the excuse was there were only 2 employees working that shift. After I got my order home noticed they didn't put sauce.
My order was 5 sandwichs!
Friendly staff they tried!
Food: 5
Service: 2
Recommended dishes: Roast Beef
Customization not done, bread not toasted, cherry turnover not available.
I had my food delivered. Big mistake to order from this location. Safety seal was destroyed, fries looked like they were from the bottom of the fries from the night before. Only got 1 of my 3 drinks even though it's on my order receipt. DO NOT blame the Door dash driver driver for this locations lack of competent staff and management. I am a manager at at food place and my staff knows to make sure the driver shows their order to make sure they have it all as well as the right order. Management here should be ashamed.
A coupleof month's ago i didn't really have much to say, now ive come in a few times since and wow. The guy at the window named Ben, what a great person, it makes me want to keep on coming here . Great attitude and it goes a long way. Thank you Ben!!
Restaurantji Recommends
This location is a joke. I ordered two sliders and sat at the window for 15 minutes. No one ever came to take my payment, so I left. I was told the machine was down whenever I tried to order a shake. I remarked that the machine always seems to be out of order. The person at the drive-thru just wanted to argue about it. As I drove away, three people were standing at the window, glaring at us. I know this review will get an automated response. If you look at other reviews, it’s the same reply. I believe this is a franchise; the owner of this location should be ashamed and embarrassed by the service provided here. The customer service experience at this location is awful. The customer is treated as unimportant. I am surprised this establishment has not gone out of business.
There was nobody in the drive-through and nobody outside or in the store other than employees I got a mobile order to go, went through the drive-through never have had an issue with them, simply handing me my stuff through the drive-through for some reason this location would not even though it was literally within an arm reach away from the young lady at the drive-through window. She made me drive around and come inside to pick up my order, if they were slammed or had other customers, I would’ve understood, but that was some lazy shit to tell me that I have to come inside. When my order is an arm reach away from you at the drive-through window that is not closed or disabled.
It's clean REALLY nice employees n all that but the regional manager is not nice! Kinda lady that ONLY cares about money. Doesn't care about the customers UNLESS it gets her more money
Went in with a friend. Got chicken tenders that tasted like they'd been cooked in old oil. I noticed that the table where fryer baskets are kept looked like it had not been cleaned in ages. I wouldn't recommend this establishment to anyone.
It's been awhile since I tried Arby's again after some initial disappointment when we first moved back to Co a year ago. I have tried this Arby's again twice in the last month and I'm happy to report they have seemingly mended their ways, the workers have been nice and the food has been well prepared and fresh. You may have to park for a few minutes during slow times but both times the order came out hot and correct.
I will be visiting this location more often.
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