Dickey's Barbecue Pit - Fort Collins

This is what i got for sliced brisket plate with sausage.Guy insisted it was technically sliced.Im thinking not.Little disappointed

We did a to go order, they gave us the entirely wrong meat with our meat platters even though the ticket on the bag was correct. They didn’t give us any bbq sauce even though we ordered some. We tried to leave a phone message for the restaurant to let them know and the voicemail is full and you cannot leave a message.

Service was good. Food was meh and super expensive. Mac and cheese was watery. Potatoes were good. Meat was cold. All over priced.

Made an online order that they cancelled on me. Won’t be ordering ever again from here

Wow, customer service was horrible, my man just had a quick question and was addressed so poorly.
We left immediately!

Got a DoorDash order with plastic in the potatoes. DoorDash handled a refund, but when I tried to call the store to inform them there is plastic in the food they are serving, whoever answered the phone seemed confused as to what I needed them to do. So eat at your own risk I guess.

(Also, this is the driest sandwich ever because my food came with 0 of the sauces I ordered. Overall unimpressed and will not order again)

Great customer service!

Left a lot to be desired, I didn't even finish my wings ate 4/10. I wouldn't come back

Google really needs to include negative stars. I would give this place a minus 5. Don’t bother with an online order the web tracker is ignored by them and in spite of having to give them my email and phone number they don’t call anyone when orders are ready for pickup. The place was empty and only two employees were there both in the back room together and had no idea anyone had come in. I called twice loudly before one girl and a young kid came out together. It seemed obvious that whatever they were doing back there had nothing to do with the business of food preparation. They simply stated that they don’t call customers to tell them when their orders are ready. When I told them I would file a complaint I got a snotty reply of go right ahead. Obviously whatever they are paid isn’t enough to get them to care.

Please save your automated canned responses to reach out at [email protected] since I have already done that which only proves you don’t bother to read those either.

It taste good and service was amazing

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Pulled Pork

Very fast and good

Atmosphere: 5

Food: 5

Service: 5

They are awesome and the food is amazing

Only place in Fort Collins to get decent friend okra

Food: 5

i ordered a pulled pork plate, when i got back home, i discovered they had given me dry turkey. when i called the restaurant, the kid working reached out to his manager, who said “well the order should’ve been right” and refused to issue a refund. clearly, it was not right. i live in wellington and was not keen on making a 45 minute trip to town and back. this is not the first time i’ve had a problem with this dickey’s in particular. for example, when you order online they have a section to order red bull, but never have them available in house and don’t call the customer beforehand to let them know that they’ll be getting a fountain drink (cheaper than the red bull). staff is often uncaring and unwelcoming, even though the restaurant is often empty. spend your money elsewhere.

Atmosphere: 1

Food: 3

Service: 1

Marcela was amazing!! Was two workers at the store but without anyone's help, she took care of my family and I! SHE DESERVES A RAISE!!

Atmosphere: 5

Food: 5

Service: 5