Einstein Bros. Bagels

DO NOT TRUST IF YOU HAVE DIETARY RESTRICTIONS OR FOOD ALLERGIES!! I have ordered from UberEats and dined in MULTUPLE times a week for awhile now because they have been a PREGNANT craving of mine. My order has always been the same as well. Two egg and cheese sandwich on an asiago bagel. I will also mention that I am vegetarian, so I never order bacon or protein on the sandwich. With it being a pregnant craving it's been one of the only things I can stand to eat. This morning I was sorely disappointed because I ordered my usual sandwich through Uber Eats and it arrived with bacon on it. I figured oh well, people are human, people make mistakes. So I just went ahead I got Uber to refund the sandwich and reordered. I figured maybe they were busy or someone was just having an off day, so I called just to make sure the second sandwich I ordered would not have bacon. I'm not sure who I spoke to on the phone, but they apologetically promised to make sure the next sandwich would not have any bacon on it. A while later my second sandwich showed up and upon inspection I did not see bacon. At this point it had been almost an hour past being starving while pregnant and I was ready to eat. I got about halfway through my sandwich and what do I taste? Bacon on the other half. It was tucked up in between the cheese and the bagel so that I literally would have to have tear apart the sandwich and the bagel breading to be able to see it. I guess the sandwiches must come pre-made, or frozen? There was absolutely no way to tell that there were bacon on it. I am legitimately mind blown. I was only able to tell there was bacon because I tasted it. Upon taking one bite with the bacon in it being pregnant with a touchy stomach I immediately started vomiting and getting very sick. I tore the sandwich apart with the bagel not even being intact, that is how far tucked in this bacon was. I again had to reach out to Uber to get my order refunded. I also went ahead and called this Einstein's establishment to let them know that it is kind of a big deal to try and pay attention to detail when it comes to people's food. I'm very glad this was not an allergy issue because that would have been much worse. I completely understand people are human, and people mess up. But when I go out of my way to try and politely address a dietary restriction and I am verbally told on the phone that it will be accommodated I only expect the accommodation. So now, I feel very sick and probably will for a good part of the day because bacon does not agree with me when not pregnant. They have lost me as a customer. And I typically do not leave long reviews like this, I am just so flustered.

Amazing bagels!

Atmosphere: 5

Food: 5

Service: 5

The drinks were chilled nicely.

Their website is terrible, just have a simple menu option and stop trying to make me log in and create accounts for you.

Service: 1

3 visits. 3 mistakes. First visit, didn’t toast breakfast sandwich-I had to heat it up at work. 2nd visit-they forgot to make my sandwich. Waited for 15 minutes to say something. Not even an apology. 3rd visit-ordered online. Took 20 minutes to get to store and the employee said they hadn’t started it yet. Been here 15 minutes and still waiting-now late to work. And no apology again. 3 strikes you’re out.

Atmosphere: 1

Food: 1

Service: 1

Just sad. I paid $4.68 for a bagel and cream cheese and they couldn’t even give me enough cream cheese to cover both halves of the bagel.

Food: 2

Service: 4

They were nice and fast.

I went in and the staff was hella nice and helpful fr. Great environment, everything was swift and easy and my food was delicious🤤

Atmosphere: 5

Food: 5

Service: 5

My sandwich was super greasy (no greasy ingredients) and made me uber sick.

Atmosphere: 5

Food: 1

Service: 5

Good food, great customer service, chill atmosphere. Great breakfast stop.

Atmosphere: 5

Food: 5

Service: 5

My wife and I dropped by for a quick breakfast early JUL 2025.
They have a nice selection of coffees and food options.
The service is professional and they have clean nice restrooms.
The coffee was really good - so was the breakfast sandwiches we got.
So overall a nice visit here.

Atmosphere: 3

Food: 5

Service: 4

For my first time at Einstein bros bagels , I came to get a nova lox . My handler was Robert , he was very kind , had great manners , and was very helpful. Overall great service and delicious food.

Atmosphere: 5

Food: 5

Service: 5

I don’t do this often, but my man’s with the black hair and the cool freakin’ mustache deserves a raise. It was crazy busy, making new bagels with magic from scratch, and my mans was cool as a cucumber the whole time.
10/10, this guy and his team all deserve raises.

Atmosphere: 5

Food: 5

Service: 5

Robert was great

Atmosphere: 5

Food: 5

Service: 5

Great service and food
The type of place that’s always welcoming

Atmosphere: 5

Food: 5

Service: 5