The Emporium: An American Brasserie

The atmosphere is nice and out server was kind. We had made a reservations thinking it would be busy, but it was as half empty. The hostess originally sat us in a very awkward table next to what looked like a wide support beam. We asked to be sat elsewhere.
The server was nice but it took a while to even get some water. The drinks were underwhelming, the food was good but only half as good as Chicago for the same hefty price.

Atmosphere: 4

Food: 3

Service: 4

Recommended dishes: Steak

Food was good but service was slow as they were short staffed.

Atmosphere: 4

Food: 5

Service: 3

We have now had two terrible experiences at The Emporium, and unfortunately, we won’t be giving it another chance.
The first time, my husband took our small children for breakfast and was treated poorly. He waited an hour just to order drinks, and then even longer for food, despite the restaurant not being busy. He gave them the benefit of the doubt and decided to try again today, but this time, I witnessed firsthand the discriminatory behavior toward families with young children.
It was about 10:30ish looked around, and saw that it wasn’t crowded at all-several open tables were available. However, the hostess gave us a cold welcome and immediately asked if we had a reservation (we didn’t). She then told us we’d have to wait about 30ish minutes because the waitstaff was “swamped.” Given the number of empty tables, this excuse didn’t add up. At that point, my husband, who is not easily offended, decided we were leaving.
We walked down the street to Silver Grill, fully expecting a long wait since they’re always busy. Instead, the hostess greeted us warmly, told us the wait would be about 10 minutes, and we were seated within 5. The contrast in customer service was night and day.
Sadly, The Emporium has lost our business for good. If you’re a family with small children, be aware-you may not be treated the same as other guests.

Food was delicious! Atmosphere was grt. Service was terrific.
They were out of a few things and service was a little longer but overall lovely.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Steak, Salad

Our experience was nothing short of disappointing. First off, our server acted like we were inconveniencing her by simply being there. No smile, no effort, just pure attitude. I don’t know if she was having a bad day or just hates her job, but it made the whole experience uncomfortable and honestly, kind of embarrassing. As for the food, it did not justify the high prices. We chose to indulge in the Brussels as an appetizer, but once we got finally them, were completely burnt. Then if that’s not all, my entrée, the Salmon Meunière, came out cold and undercooked. We did like the Crème Brulee as dessert however. I don’t mind paying more for a great experience, but when both the service and food miss the mark, it’s just not worth it. Safe to say we will NOT be returning.

Atmosphere: 2

Food: 2

Service: 1

I emplore everyone to at least try a cup of coffee in this beautiful space! They also have live music in their spectacular Magic Rat room!

Atmosphere: 5

Food: 5

Service: 5

The Emporium is easily one of the best spots in Fort Collins! The food is always incredible—fresh, flavorful, and thoughtfully prepared. The atmosphere is warm and inviting, perfect for a date night or a nice dinner with friends. Their service is top-notch, too—attentive but never intrusive. Whether you’re stopping in for brunch, dinner, or just a cocktail, you’re in for a great experience. Highly recommend!

Great food. Though they were too busy. You could tell the serving staff was over worked and that the hostess kept seating walk ins.

Atmosphere: 4

Food: 5

Service: 3

Absolutely beautiful dining space and very comfortable. Food is yummy and a nice variety of options. Depending on time of day the service can be busy. It is notably more expensive than a lot of other restaurants in the area - so really only recommend for a treat for yourself or special occasion. Recommend a reservation on weekends.

Atmosphere: 5

Food: 5

Service: 4

Made a reservation and arrived on time. After waiting for 8-10 minutes at the host station without service, we left. The staff ignored us; several of them walked right past us and avoided eye contact at all costs. We won't be returning.

Service: 1

We loved our meal at the emporium. The shrimp and grits and Steak au-poire was amazing cooked to perfect. Thanks Sarah (our bartender) and the chefs for making my special occasion amazing !!!!A++

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Shrimp & Grits, Steak

We stopped in for happy hour and can’t wait to come back for dinner!

Atmosphere: 5

Food: 5

Service: 5

The food here is decent enough as is the space, but I have been here multiple times now, and there is something weird going on with the staff. As others have said in reviews, I have now experienced multiple staff members being exceedingly rude and acting as if they are put off that you are there to eat? On two occasions my party stood at the host stand for several minutes before anyone bothered to come up and address us, and then they acted annoyed that we asked for a table. Waitstaff and bussers walk around looking visibly annoyed, and the service reflects it not only in their attitudes but in the fact that they do not check on you enough for drink refills etc. It is truly bizarre and feels more like the culture of the restaurant than an individual issue at this point.

Atmosphere: 4

Food: 4

Service: 1

Unfortunately, when we were there for a birthday celebration, they were very busy and appeared to be short-handed. A waitress was very slow, forgot part of our order and our food was moderately warm when it did finally arrived. We plan to go back to give it another chance.

Atmosphere: 4

Food: 4

Service: 2

Recommended dishes: Bread Board, Creme Brulee

Decided to catch dinner after drinks in the hotel bar. The main room was about three fourths full with one waitress. We ordered soup and beet salad for me and my dining companion ordered the chai roasted chicken. The two glasses of wine we ordered were great. The tomato bisque was good. The beet salad was fairly bland and the chicken was "interesting". The major problem was that it took over forty five minutes to get this two party order. No one came to explain why it was taking so long. The waitress (who was very nice) apologized "for the delay" and left quickly. Disappointing because I've had good experiences here before. Won't be back any time soon.

Atmosphere: 3

Food: 3

Service: 1