We were quite clear about wife’s allergies and she was served dressing with two of her allergens in it and now her joints are aching, thanks a lot, Panera. Also, a woman had her shoes off and up on a wall inside the restaurant. Keep your feet covered in a restaurant/ yuck
Dietary restrictions: Be very careful if you have allergies/sensitivities. Staff not as knowledgeable as they seem
Atmosphere: 1
Food: 1
Service: 1
Trisha Reynolds
I ordered a breakfast bagel sandwich and an orange scone for an afternoon treat. It was a great way to start my day.
The only downside in going to Panera when they open at 6am is they have a more limited selection of bagels and baked goods.
Very dissapointed, the TV add Chicken Sandwich had chicken sticking out all around the bun, my first sandwich had about 6 small pieces of chicken all bread , little sauce , both half’s of bread closed on it self, no meat, basically, worst sandwich I’ve ever had, and in 69 yrs old, have had a lot of sandwiches in my life.
Food: 2
Service: 4
Lindsay Savage
Done ordering from Panera bread. Not only did the delivery driver fail to knock on my door (I never requested contactless delivery, he just left it out in the cold) My cookie was sandwiched between two warm items. The frosting melted all over the front of the bag, and left the cookie totally inedible. They are frequently late, and the quality has definitely gone downhill. The only thing they ever offer is a credit for future service, but I fully expect a refund this time. What good is offering credits for shitty food?
Atmosphere: 1
Food: 1
Service: 1
Debbie Kirk
It's not often these days one comes away from a fast-casual ordering counter (or any retail/food service interaction, for that matter) feeling refreshed and valued as a customer. But today, we were served by Jeffrey. And he is a diamond in the rough. Good old fashioned, genuine, intentional customer service that made me feel like I was truly welcomed in this establishment, more than merely another dollar. Nothing forced, nothing faked, just three people (with my husband) interacting to get us what we needed at the time. Thank you, Jeffrey. You're exceptional, ands I hope you're the one who serves us next time.
Atmosphere: 5
Food: 5
Service: 5
Jacob Frye
Avocado in my sandwich was rock hard... seriously? Fruit cup was just pineapple and melon Bread was good and bagels are great. Only reason this wasn't a 1-star
Food: 2
Charlotte Cady
Cold and dirty. No paper towels in bathroom. decent food but too cold to focus on studying.
Atmosphere: 1
Food: 4
Service: 4
J C
Mac & cheese takes like freezer, burn, and microwaved
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mac & Cheese
Amber Dodds
They gave us 4 baguettes instead of a bread bowl?
Food: 1
Service: 1
Chantel Christian
With the change of management recently, the quality, service, and atmosphere has tanked recently since the former GM left. It is very unprofessional to have the new GM, AGM, and I would assume the district manager and her supervisor to discuss the current employees, former GM with negativity within earshot of customers. Their current staff would be appalled at the management discussion today. Horrible management.
Made the mistake to stopping by for lunch today, after I got my food I noticed there is a full grown Labrador in this restaurant. Paws up on the table your emotional support dog is not covered under the ADA. Health hazard to all my first and last visit here.
Atmosphere: 1
Food: 2
Service: 3
Judith Williams
I world not order from this location again. Ordered the toasted Italiano here and it was not as good as from the other location. All ingredients at one end of sandwich and did not have as much cheese. Not as well made.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Greek Salad
rachel shea
Ordered a salad at lunch, apple Fuji chicken, waited 40 minutes for it, asked for no feta! Got no apples, 2 pieces of chicken and a few grape tomatoes for $14! Manager called after I complained on a survey and said to stop by for a salad on the house! But left no note for the front to comp it! Very disappointed! Won't go there again!
Loren Griffith
No problems. I got a pecan braid and lemonade. Yum yum yum. This time I got chicken soup and a pecan braid. Yum.
Atmosphere: 5
Food: 5
Service: 5
Young's Office
Just popped in this morning for breakfast and we received great service. I was surprised to learn about an upcharge for a flavor of their lemonade. Their kitchen staff member was polite and generous when addressing my questions. Thank you for your wonderful customer service!
We were quite clear about wife’s allergies and she was served dressing with two of her allergens in it and now her joints are aching, thanks a lot, Panera. Also, a woman had her shoes off and up on a wall inside the restaurant. Keep your feet covered in a restaurant/ yuck
Dietary restrictions: Be very careful if you have allergies/sensitivities. Staff not as knowledgeable as they seem
Atmosphere: 1
Food: 1
Service: 1
I ordered a breakfast bagel sandwich and an orange scone for an afternoon treat. It was a great way to start my day.
The only downside in going to Panera when they open at 6am is they have a more limited selection of bagels and baked goods.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Watermelon Feta Salad, Homestyle Chicken Noodle Soup, Broccoli Cheddar Soup, Cinnamon Roll, Toasted Italiano, Everything Bagel, Toasted Garden Caprese, Grilled Cheese
Very dissapointed, the TV add Chicken Sandwich had chicken sticking out all around the bun, my first sandwich had about 6 small pieces of chicken all bread , little sauce , both half’s of bread closed on it self, no meat, basically, worst sandwich I’ve ever had, and in 69 yrs old, have had a lot of sandwiches in my life.
Food: 2
Service: 4
Done ordering from Panera bread. Not only did the delivery driver fail to knock on my door (I never requested contactless delivery, he just left it out in the cold) My cookie was sandwiched between two warm items. The frosting melted all over the front of the bag, and left the cookie totally inedible. They are frequently late, and the quality has definitely gone downhill. The only thing they ever offer is a credit for future service, but I fully expect a refund this time. What good is offering credits for shitty food?
Atmosphere: 1
Food: 1
Service: 1
It's not often these days one comes away from a fast-casual ordering counter (or any retail/food service interaction, for that matter) feeling refreshed and valued as a customer. But today, we were served by Jeffrey. And he is a diamond in the rough. Good old fashioned, genuine, intentional customer service that made me feel like I was truly welcomed in this establishment, more than merely another dollar. Nothing forced, nothing faked, just three people (with my husband) interacting to get us what we needed at the time. Thank you, Jeffrey. You're exceptional, ands I hope you're the one who serves us next time.
Atmosphere: 5
Food: 5
Service: 5
Avocado in my sandwich was rock hard... seriously?
Fruit cup was just pineapple and melon
Bread was good and bagels are great. Only reason this wasn't a 1-star
Food: 2
Cold and dirty. No paper towels in bathroom. decent food but too cold to focus on studying.
Atmosphere: 1
Food: 4
Service: 4
Mac & cheese takes like freezer, burn, and microwaved
Atmosphere: 2
Food: 1
Service: 2
Recommended dishes: Mac & Cheese
They gave us 4 baguettes instead of a bread bowl?
Food: 1
Service: 1
With the change of management recently, the quality, service, and atmosphere has tanked recently since the former GM left.
It is very unprofessional to have the new GM, AGM, and I would assume the district manager and her supervisor to discuss the current employees, former GM with negativity within earshot of customers. Their current staff would be appalled at the management discussion today. Horrible management.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Made the mistake to stopping by for lunch today, after I got my food I noticed there is a full grown Labrador in this restaurant. Paws up on the table your emotional support dog is not covered under the ADA. Health hazard to all my first and last visit here.
Atmosphere: 1
Food: 2
Service: 3
I world not order from this location again. Ordered the toasted Italiano here and it was not as good as from the other location. All ingredients at one end of sandwich and did not have as much cheese. Not as well made.
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Greek Salad
Ordered a salad at lunch, apple Fuji chicken, waited 40 minutes for it, asked for no feta! Got no apples, 2 pieces of chicken and a few grape tomatoes for $14! Manager called after I complained on a survey and said to stop by for a salad on the house! But left no note for the front to comp it!
Very disappointed! Won't go there again!
No problems. I got a pecan braid and lemonade. Yum yum yum.
This time I got chicken soup and a pecan braid. Yum.
Atmosphere: 5
Food: 5
Service: 5
Just popped in this morning for breakfast and we received great service. I was surprised to learn about an upcharge for a flavor of their lemonade. Their kitchen staff member was polite and generous when addressing my questions. Thank you for your wonderful customer service!
Atmosphere: 5
Food: 5
Service: 5
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