We ordered several pizzas and cheesesticks. We didn't receive the cheesesticks so I called and was given a $10 credit. After a short amount of time we discovered that one of the pizzas was made wrong. I called and was placed on a long hold. Eventually Stuart answered the line and became frustrated immediately. He kept saying how the phones were frustrating and he didn't know the system. He said he gave an additional $20 credit for the incorrect pizza. When I questioned him about the previous $10 credit he said he would have no way of knowing if that was issued. This was a very unprofessional experience. And where was the manager when I asked to speak him? Nobody could answer that.
Food: 3
Service: 1
Jessica B
Pizza had an ETA of 7:01pm at first, then was 7:27pm. Then I got a text saying a door dasher was picking it up. Pizza was probably done around 7:00pm when it was originally supposed to be here. It was cold, and hard. Also you would think they would have the sticker on the box to keep it closed like all other places do with delivery but they did not have one. I ate half a piece of pizza and threw it away.
Food: 1
Service: 1
Autumn S
I’ve genuinely never had such a positive customer experience! Izzy and the person working the front of the counter were so friendly, and offered a complimentary soda for a small wait. Really appreciate the employees, and honestly might come back just for them! (Plus the good pizza, of course!)
Atmosphere: 5
Food: 5
Service: 5
Kraig Eichhorn
Absolute worst pizza hut pizza I've ever had, in my life I know for a fact it was not made there even though I picked it up from this location. The pizza dough tasted like Little Caesars made a frozen pizza, totally cardboard tasteless crappy substance. I'm not sure how it got in Pizza hut boxes. Could not eat any of it. I ordered two pizzas and sticks, all we're the same vile disgusting cardboard mystery dough crap
NEVER ORDER FROM HERE! You'll thank me
Gibson Oliver
Try to avoid this place or papa John's if you are a delivery driver.
mac carrillo
Maybe considered fast food, but the quality and service is great!!
Ross Vigil
Our delivery was on time. But I pizza tasted old and dry. Like it was under a heat lamp for a long time. It was paper thin and not even cut all the way through. We didn't even finish it.
Big Daddy
Ordered taco pizza at 3:00 and said it was ready at 3:56 I got there wasn’t ready had to wait another 15 minutes for one pizza got it and it was all shitty and the cheese was stuck to the top and I asked no tomato’s and I swear they put extra
Alex Ryan
It's always quick and easy to get food with this location! Apologies for my last visit, I wasn't sure if the ding from the door was heard, so I opened it again. Food was great and service was very friendly!!
Parking: This location has a drive-through window, so no need to even park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks
Elicha Roberts
Terrible pizza. Sorry to say it, it was worse than a dollar pizza from the frozen section. Super embarrassed when I offered to buy pizza for the staff and how old and cold it was by the time we got it. Very disappointing. Carrier said he waited for another order because they had it wrong. I think I was given the mess up. Who knows.
I'm reviewing again because they effed up our order for the second time IN A ROW, and now I'm left with no dinner. I will never order from this place again. I'd give zero stars if I could. Avoid!!! They can't get orders correct to save their lives, and the pizza is always almost an hour later than originally said - therefore cold and gross. Ugh.
Service: 1
Zalem
Horrible customer service. We went in for 15.99 5 topping pizzas. We asked for a 2 topping pizza with extra cheese and a cheese pizza with extra cheese. They upcharged us to almost $20 per pizza. Why? Extra cheese and extra pepperoni. How does that make sense? We only had 2 toppings on one and none on the other. They were also out of Pepsi. Get a new manager.
Service: 1
Mallory Johnson
This is like the 4th or 5th time our order has been wrong. I don't know why I keep ordering from this place... Tonight I ordered through the app and the Doordash delivery driver tried to hand me 3 pizzas that weren't mine. I opted for a refund - hope I get it? The girl on the phone didn't seem sure I'd get a confirmation about that refund, so we'll see. I know from previous experience that opting for a second pizza to be delivered will take literal hours. I just wanted a quick dinner. The pizza is always old-tasting, too, like it's been sitting out a while.
Food: 1
Service: 2
Devesh Kapoor
Great food and service
Atmosphere: 5
Food: 5
Service: 5
lisa kobak
First, they were out of breadsticks?!? Then my pizza was missing a topping, not a huge deal. I called and the phone line kept making a weird noise so I could barely hear what she was saying. Said my replacement pizza would be 30 minutes, since they are for some reason sending it through Doordarsh it is actually taking an hour to get here. The order was originally delivered by a Pizza Hut delivery driver. The app was also being weird and did not add things that I definitely added when ordering(not their fault at all, just adds to the frustration). The pizza we already received was delicious but the pop was warm.
We ordered several pizzas and cheesesticks. We didn't receive the cheesesticks so I called and was given a $10 credit. After a short amount of time we discovered that one of the pizzas was made wrong. I called and was placed on a long hold. Eventually Stuart answered the line and became frustrated immediately. He kept saying how the phones were frustrating and he didn't know the system. He said he gave an additional $20 credit for the incorrect pizza. When I questioned him about the previous $10 credit he said he would have no way of knowing if that was issued.
This was a very unprofessional experience. And where was the manager when I asked to speak him? Nobody could answer that.
Food: 3
Service: 1
Pizza had an ETA of 7:01pm at first, then was 7:27pm. Then I got a text saying a door dasher was picking it up. Pizza was probably done around 7:00pm when it was originally supposed to be here. It was cold, and hard. Also you would think they would have the sticker on the box to keep it closed like all other places do with delivery but they did not have one. I ate half a piece of pizza and threw it away.
Food: 1
Service: 1
I’ve genuinely never had such a positive customer experience! Izzy and the person working the front of the counter were so friendly, and offered a complimentary soda for a small wait. Really appreciate the employees, and honestly might come back just for them! (Plus the good pizza, of course!)
Atmosphere: 5
Food: 5
Service: 5
Absolute worst pizza hut pizza I've ever had, in my life I know for a fact it was not made there even though I picked it up from this location. The pizza dough tasted like Little Caesars made a frozen pizza, totally cardboard tasteless crappy substance. I'm not sure how it got in Pizza hut boxes. Could not eat any of it. I ordered two pizzas and sticks, all we're the same vile disgusting cardboard mystery dough crap
NEVER ORDER FROM HERE! You'll thank me
Try to avoid this place or papa John's if you are a delivery driver.
Maybe considered fast food, but the quality and service is great!!
Our delivery was on time.
But I pizza tasted old and dry. Like it was under a heat lamp for a long time.
It was paper thin and not even cut all the way through. We didn't even finish it.
Ordered taco pizza at 3:00 and said it was ready at 3:56 I got there wasn’t ready had to wait another 15 minutes for one pizza got it and it was all shitty and the cheese was stuck to the top and I asked no tomato’s and I swear they put extra
It's always quick and easy to get food with this location! Apologies for my last visit, I wasn't sure if the ding from the door was heard, so I opened it again. Food was great and service was very friendly!!
Parking: This location has a drive-through window, so no need to even park.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cheese Pizza, Breadsticks
Terrible pizza. Sorry to say it, it was worse than a dollar pizza from the frozen section. Super embarrassed when I offered to buy pizza for the staff and how old and cold it was by the time we got it. Very disappointing. Carrier said he waited for another order because they had it wrong. I think I was given the mess up. Who knows.
Food: 1
Service: 1
Restaurantji Recommends
I'm reviewing again because they effed up our order for the second time IN A ROW, and now I'm left with no dinner. I will never order from this place again. I'd give zero stars if I could. Avoid!!! They can't get orders correct to save their lives, and the pizza is always almost an hour later than originally said - therefore cold and gross. Ugh.
Service: 1
Horrible customer service. We went in for 15.99 5 topping pizzas. We asked for a 2 topping pizza with extra cheese and a cheese pizza with extra cheese. They upcharged us to almost $20 per pizza. Why? Extra cheese and extra pepperoni. How does that make sense? We only had 2 toppings on one and none on the other. They were also out of Pepsi. Get a new manager.
Service: 1
This is like the 4th or 5th time our order has been wrong. I don't know why I keep ordering from this place... Tonight I ordered through the app and the Doordash delivery driver tried to hand me 3 pizzas that weren't mine. I opted for a refund - hope I get it? The girl on the phone didn't seem sure I'd get a confirmation about that refund, so we'll see. I know from previous experience that opting for a second pizza to be delivered will take literal hours. I just wanted a quick dinner. The pizza is always old-tasting, too, like it's been sitting out a while.
Food: 1
Service: 2
Great food and service
Atmosphere: 5
Food: 5
Service: 5
First, they were out of breadsticks?!? Then my pizza was missing a topping, not a huge deal. I called and the phone line kept making a weird noise so I could barely hear what she was saying. Said my replacement pizza would be 30 minutes, since they are for some reason sending it through Doordarsh it is actually taking an hour to get here. The order was originally delivered by a Pizza Hut delivery driver.
The app was also being weird and did not add things that I definitely added when ordering(not their fault at all, just adds to the frustration). The pizza we already received was delicious but the pop was warm.
Food: 4
Service: 2
Loading...