People are nice there but the music is soooo loud. It is not a good place to take a call or online meeting. They did turn it down when I asked them..flet like a dance club at first
Raven Jensen
I find this halarious because I work at the Vape shop right across the street 😅😅 yall made my day this morning
Suzanne Dani'L Simone
Honestly, I don't love leaving a poor review, but after patronizing this location for almost 4 years only because of convenience, I've seen it all & my most recent experience was the breaking point.
My review of this location isn't reflective of all of the employees, though I feel like there are only a couple of individuals who are so very valued & kind. They know who they are & I'm grateful to them.
In my experience the coffee here is mediocre at best. As a longtime patron of Starbucks in general, the employees here don't seem to place allegiance into the quality of their products, it's just a job. Look, I get it. It's tough slinging coffees to people with different tastes all day long, but they chose this job which also accompanies customer service skills & a bit of integrity when delivering expensive coffee.
So I frequent about three different Starbucks throughout Fort Collins depending on where my work takes me, & as someone who has ordered the same drink for years, I know what it should taste like & do. Do, meaning, I order espresso for the kick of energy it gives.
A few months ago I started to notice that I would plow through my drink in seconds & not really feel much at all. So one Tuesday evening one of the amazing employees was there & when I received my coffee (usually 3-4 shots of espresso with or without whip), it looked like a teaspoon of coffee for $3.73. I mean I literally only had the espresso, so I spoke up asking if it was a triple. The nice employee said that their machines had been pulling less water lately, did I want another shot. So, while I appreciate the extra shot, I started to put the pieces together & realized why my coffee at this location highly differed from any other Starbucks.
You know what?! This coffee is one of my simple daily luxuries that I personally love. I work very hard for income, so to realize that this location has been shorting me coffee, quality (because anytime I do get whip here it looks like goose droppings & is just ooze), & I think that it's happening because of the tip button when you use their charge. Many an employee has made a huge deal about the tip button. I'm not cheap, obviously because I go to Starbucks even after the massive inflation, but I don't feel as though handing me a coffee that's so expensive to begin with requires a tip when the majority of employees are very quick to rush you through the drive through & they've been shorting what I'm paying for, for a long time!!!
All in all, I'm driving out of my way on the days I'd go here so that I can never go here again.
S H
The lemonade had so much ice, only 3 sips and gone. That is not nice. Paid $6.75 for cup of ice and 2 ounces of drink.
faith bebo
It’s my birthday today and they gave me the friendliest welcoming and also wished me happy birthday. Bless the man who helped me. Made my whole day. You guys are the best Always and forever only will go to you guys.
Courtney Cleek
Jacob was so nice and made the best lattes! Merry Christmas man!
John Wright
Worst service possible today. Don't blame the customer for yall not making the drink properly. Especially don't take that aggressive behavior out on them either when the ask you to correct the order. We pay way to much money to receive that attitude
Atmosphere: 1
Food: 1
Service: 1
Jimmy Hicks
The coffee is good.
Atmosphere: 5
Food: 5
Service: 5
Calore Blankenship
service as well as my drink was absolutely amazing, i’ve never encountered such a friendly staff. all of them deserve a pay raise
Atmosphere: 5
Food: 5
Service: 5
Sydney Spanel
Only Starbucks that makes my drink right and consistent every time!
People are nice there but the music is soooo loud. It is not a good place to take a call or online meeting. They did turn it down when I asked them..flet like a dance club at first
I find this halarious because I work at the Vape shop right across the street 😅😅 yall made my day this morning
Honestly, I don't love leaving a poor review, but after patronizing this location for almost 4 years only because of convenience, I've seen it all & my most recent experience was the breaking point.
My review of this location isn't reflective of all of the employees, though I feel like there are only a couple of individuals who are so very valued & kind. They know who they are & I'm grateful to them.
In my experience the coffee here is mediocre at best. As a longtime patron of Starbucks in general, the employees here don't seem to place allegiance into the quality of their products, it's just a job. Look, I get it. It's tough slinging coffees to people with different tastes all day long, but they chose this job which also accompanies customer service skills & a bit of integrity when delivering expensive coffee.
So I frequent about three different Starbucks throughout Fort Collins depending on where my work takes me, & as someone who has ordered the same drink for years, I know what it should taste like & do. Do, meaning, I order espresso for the kick of energy it gives.
A few months ago I started to notice that I would plow through my drink in seconds & not really feel much at all. So one Tuesday evening one of the amazing employees was there & when I received my coffee (usually 3-4 shots of espresso with or without whip), it looked like a teaspoon of coffee for $3.73. I mean I literally only had the espresso, so I spoke up asking if it was a triple. The nice employee said that their machines had been pulling less water lately, did I want another shot. So, while I appreciate the extra shot, I started to put the pieces together & realized why my coffee at this location highly differed from any other Starbucks.
You know what?! This coffee is one of my simple daily luxuries that I personally love. I work very hard for income, so to realize that this location has been shorting me coffee, quality (because anytime I do get whip here it looks like goose droppings & is just ooze), & I think that it's happening because of the tip button when you use their charge. Many an employee has made a huge deal about the tip button. I'm not cheap, obviously because I go to Starbucks even after the massive inflation, but I don't feel as though handing me a coffee that's so expensive to begin with requires a tip when the majority of employees are very quick to rush you through the drive through & they've been shorting what I'm paying for, for a long time!!!
All in all, I'm driving out of my way on the days I'd go here so that I can never go here again.
The lemonade had so much ice, only 3 sips and gone. That is not nice. Paid $6.75 for cup of ice and 2 ounces of drink.
It’s my birthday today and they gave me the friendliest welcoming and also wished me happy birthday. Bless the man who helped me. Made my whole day. You guys are the best Always and forever only will go to you guys.
Jacob was so nice and made the best lattes! Merry Christmas man!
Worst service possible today. Don't blame the customer for yall not making the drink properly. Especially don't take that aggressive behavior out on them either when the ask you to correct the order. We pay way to much money to receive that attitude
Atmosphere: 1
Food: 1
Service: 1
The coffee is good.
Atmosphere: 5
Food: 5
Service: 5
service as well as my drink was absolutely amazing, i’ve never encountered such a friendly staff. all of them deserve a pay raise
Atmosphere: 5
Food: 5
Service: 5
Only Starbucks that makes my drink right and consistent every time!
Restaurantji Recommends
The coffee is good.
Love the new pecan crunch oatmilk latte
Atmosphere: 4
Food: 4
Service: 5
Management needs to lose the attitude. Worst Starbucks experience I’ve had.
Service: 1
Yummy yum yum.
Atmosphere: 5
Food: 5
Service: 5
Very friendly & comfortable Starbucks with their usual good drinks & food items.
Atmosphere: 5
Food: 5
Service: 5
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