I have to say the food was good always is but the lady working today had a terrible attitude. as she was making my sandwich, she was throwing the fit because I was asking for extra stuff. Like for example I asked for extra olives she put two olives extra on my sandwich. I asked for pickles she put two pickles on my sandwich and the other two were outside the sandwich and then she wrapped it up like nothing was wrong. Terrible experience.
Atmosphere: 1
Food: 4
Service: 1
Terry Krause
Had only one worker on busy Sunday AM, she was working her butt off but the order took about 20 min as she had many walk ins and and online orders coming in she did great but one worker is not fair to her or the customers
Amy Hayes
Only one person working. Service was very slow!
Atmosphere: 2
Food: 3
Service: 2
Amanda Meyer
Always clean, friendly, and fast! I wanted to give an extra shout out to Trista for having great customer service and making our food with love & care. She deserves a raise ❤️
Atmosphere: 5
Food: 5
Service: 5
Susan Stansbury
Extremely poor service and wait time. I’m only one in restaurant but I’m told to sit and wait due to online orders. I’ve been here 12 mins, told only 3 orders to go. Maybe another 11 mins. Staff said I can wait or.. and I asked “or?” ..she said “ you know”, go. Needless to say I won’t ever be back at Timberline location.
Atmosphere: 1
Food: 1
Service: 1
Kika Hernandez
I always love coming here I have never tried anything else but I always order the same good every time. The meatball marinara omg I live my sub sloppy with lots of sauce. Do delicious they always have special and a variety of vegetables and sauces to add to your sub.
Atmosphere: 5
Food: 5
Service: 5
Yobani Fragoso
I came this afternoon on my lunch break. The sandwich artist had great customer service, however I ordered my chicken bacon sandwich to be toasted and after going back to work the bread barely warm and the cheese, bacon ,and chicken were still cold. If I had enough time I would have asked for a new sandwich or money back.
Jessica Xu
Thank you the lady who always makes my boys lunch in the morning (Philly steak or The outlaw or Cheesy garlic). Not only she cut the sandwich for me and wrapped them separately, but also the food always comes out warm & on-time every time when I pick them up. Thank you.
Jess Powers Beck
Really tired of this location either lying so they don’t have to do their job or not properly ordering for their location. My son only likes the meatball subs and no matter what time of day I come in (hours before close so don’t tell me that’s the issue) they almost always say they are out of meatballs. I have driven to other locations right after going there because of this. Even though this one is the closest to my house. Is it that much work to prep them or is there some type of supply issue for YEARS? Looks like I can order meatball subs through the app at this location so I’m assuming the staff just hates their job.
Alexander Anderson
Ate here and the food was mid, but the atmosphere was peaceful and the service was good as they complied with my request for extra mayo and the person at the front was really kind.
I have to say the food was good always is but the lady working today had a terrible attitude. as she was making my sandwich, she was throwing the fit because I was asking for extra stuff. Like for example I asked for extra olives she put two olives extra on my sandwich. I asked for pickles she put two pickles on my sandwich and the other two were outside the sandwich and then she wrapped it up like nothing was wrong. Terrible experience.
Atmosphere: 1
Food: 4
Service: 1
Had only one worker on busy Sunday AM, she was working her butt off but the order took about 20 min as she had many walk ins and and online orders coming in she did great but one worker is not fair to her or the customers
Only one person working. Service was very slow!
Atmosphere: 2
Food: 3
Service: 2
Always clean, friendly, and fast! I wanted to give an extra shout out to Trista for having great customer service and making our food with love & care. She deserves a raise ❤️
Atmosphere: 5
Food: 5
Service: 5
Extremely poor service and wait time. I’m only one in restaurant but I’m told to sit and wait due to online orders. I’ve been here 12 mins, told only 3 orders to go. Maybe another 11 mins. Staff said I can wait or.. and I asked “or?” ..she said “ you know”, go. Needless to say I won’t ever be back at Timberline location.
Atmosphere: 1
Food: 1
Service: 1
I always love coming here I have never tried anything else but I always order the same good every time. The meatball marinara omg I live my sub sloppy with lots of sauce. Do delicious they always have special and a variety of vegetables and sauces to add to your sub.
Atmosphere: 5
Food: 5
Service: 5
I came this afternoon on my lunch break. The sandwich artist had great customer service, however I ordered my chicken bacon sandwich to be toasted and after going back to work the bread barely warm and the cheese, bacon ,and chicken were still cold. If I had enough time I would have asked for a new sandwich or money back.
Thank you the lady who always makes my boys lunch in the morning (Philly steak or The outlaw or Cheesy garlic). Not only she cut the sandwich for me and wrapped them separately, but also the food always comes out warm & on-time every time when I pick them up. Thank you.
Really tired of this location either lying so they don’t have to do their job or not properly ordering for their location. My son only likes the meatball subs and no matter what time of day I come in (hours before close so don’t tell me that’s the issue) they almost always say they are out of meatballs. I have driven to other locations right after going there because of this. Even though this one is the closest to my house. Is it that much work to prep them or is there some type of supply issue for YEARS? Looks like I can order meatball subs through the app at this location so I’m assuming the staff just hates their job.
Ate here and the food was mid, but the atmosphere was peaceful and the service was good as they complied with my request for extra mayo and the person at the front was really kind.
Restaurantji Recommends
Great staff at this location, they're fast and hard working. They even get the job done with polite words and a smile. 😬
Who's the guy that wears his name upside down on his hat? Tnert? Superb and fast sammich makers.
No courtesy.
Atmosphere: 1
Food: 5
Service: 1
Editing my prior bad review - Management has stepped in and cleaned this place up.
Atmosphere: 3
Food: 3
Service: 3
Terrible staff! You can be polite when someone is picking up an order. If you hate your job, leave! Dont upset everyone else because you hate yourself
Atmosphere: 1
Food: 1
Service: 1
Worst customer service i have ever seen. Alyssa is terrible and unprofessional. She is very rude and does not care about her job.
Atmosphere: 1
Food: 5
Service: 1
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