I used to go to this Taco Bell 30 years ago and I loved it but now it’s all automated the people who actually work here won’t even talk to you. They just basically throw the food at you. The lettuce is green and wilted. I would like to get my money back, but I can’t even get anyone’s attention to do that. I will never ever ever ever ever eat at another Taco Bell in my entire life.
Atmosphere: 1
Food: 4
Service: 1
Alexandra Steeley
The only bummer was they got rid of the tostada again. Bums me out…
Atmosphere: 4
Food: 4
Service: 4
Christian Duran
I waited at the counter for a couple of minutes and the gentleman making food tells the cashier (Lonae C) that someone is up front and needs to order. That’s when a 70 year old lady walks out from the office. She then proceeds to not acknowledge my existence and walks right by me to the drive thru. I start to say that I need to order and she turns away from me and proceeds to take 3 drive thru orders after I tell her that I need to order. After taking said orders, she just looks at me with a blank stare then asks me what I’m waiting for, like I’m inconveniencing her entire existence. I’m in disbelief at this point and reiterated that I’m waiting to order. She scoffs and rolls her eyes at me then finally manages to walk herself to the counter and take my 2 item order with the attitude of an entitled influencer with 100k subscribers. I honestly felt like she wanted me to apologize for inconveniencing her entire existence with my non-worthy presence. I felt like I was attempting to bring myself to the throne of God, knowing I wasn’t getting into heaven after a life of sin, after I left that counter and bothering Lonae with my mere mortal and inconsequential existence. I get it. It’s Taco Bell. I wouldn’t want to be damn near 70 and working there. But you signed up for that so do what you’re supposed to do. It sucks having to put on that customer service persona and spending 8 hours somewhere you do t necessarily want to be. But you signed up for that. If it’s that bad then maybe you should get on social security or disability or hell, maybe even both. But just do the job you signed up for.
Atmosphere: 1
Food: 5
Service: 1
Nikko Falcon
This location has never steered me wrong
Atmosphere: 4
Food: 4
Service: 4
Tim Stevens
This place sucks! The night crew is disorganized takes for ever to get orders the night manager is rude! Employees eating food in front of costumers go to other locations fir sure!
Atmosphere: 1
Food: 1
Service: 1
Ashton
Very frequently missing items in the order. Also, very frequently out of Baja Blast Zero. You do not find out until after you order. Can you disable the ability to order things you don't have, please?
Atmosphere: 4
Food: 4
Service: 2
Sandra Roth
The chicken nuggets I got were old and hard, not good. But they got my food right and the rest of the food was fine.
When our Doordash driver arrived and asked about our order, the employees said they threw it out? And when our dasher asked them to remake it, they denied and told her to have us cancel the order from our end. Extremely odd. They would not give any reasoning as to why they a) threw it out or b) refused to remake it.
Atmosphere: 1
Food: 1
Service: 1
Cassie Gardner
Avoid this place. Had to place three different orders on door dash to try to get the correct order. Called on the second order to make sure we get the right items yet ultimately, after three different deliveries, we were still missing food we had payed way too much for at that point. On top of that, most of the food we got was overcooked with the tortillas burnt. Called the store and their logic was that simply 3 different door dash drivers in a row stole specific food items from us. Very weird
Unhelpful and cheap. Would not recommend and won’t be ordering from again
Majik Status
Sometimes, a brotha is up and hungry after midnight. There's not too many options after that time, but the gang at Taco Bell still slangin' them tacos and what not, representin, and puttin in work 'til the crack of dawn on the corner of prospect over there in Fort Collins. When a gremlins innards is tremblin', that's a good spot to get that fix. Although the tacos themselves could use a bit more TLC like back in the day, overall, they hold it down for the block.🌮🤌
Vegetarian options: You can customize something to make it vegan friendly.
Kid-friendliness: Children love taco bell. You remember the feeling, come on nah
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Soft Taco
M WestFall
This one goes out to Miss Valeria.
So my wife and I ordered food on the Taco Bell app and went to go pick it up.
She ordered a large Baja blast freeze with her meal which requires a $1.20 cent upcharge. A large drink requires a .29 cent upcharge. This information will be important later on in the story.
We get there and as sure as the McDonalds ice cream machine is broken, the Baja blast freeze is also broken. (Which is especially annoying because Taco Bell managers have the ability to toggle items on and off for online customers based on availability)
But anyways, we are at the window, Miss Valeria tells us the Baja blast freeze is broken and asks if we want a different flavor.
I tell her no, we would like to switch it to a Mt Dew fountain drink.
She tells us no, we ordered a Freeze so we have to get a freeze. After a few minutes of back and forth and her poor attitude, she slams the window and comes back with a Small Mt dew.
I immediately tell her we are not taking a small Mountain Dew, we paid the up charge for a large Baja blast freeze.
She then proceeds to get a large Mountain Dew and rings it up at full price (2.99) and tries to tell us we need to pay more because we want an extra soda.
I then proceed to try and explain to her yet again:
The meal comes with a medium soda
We paid 1.20 for the large Baja blast freeze
The large soda upcharge is .29
Your Baja blast machine is broken yet you still have it available for purchase on the menu
So technically I should get a large soda and a $.91 refund and in no scenario should my drink be replaced with a small.
She told me i can have the soda but I wasn’t getting a refund then slammed the drive thru window in my face.
Miss Valeria needs to be retrained and needs a class in customer service. Her poor attitude and inability to listen to a customer without getting upset will cost you business in the future.
Atmosphere: 1
Food: 1
Service: 1
John Jameson
This is the worst Taco Bell EVER! They either screw up my order or something is malfunctioning at this location every single time I go. I just need to drive to a different location and I advise the same to everyone else.
Best taco bell! Thank you!
Atmosphere: 5
Food: 5
Service: 5
I used to go to this Taco Bell 30 years ago and I loved it but now it’s all automated the people who actually work here won’t even talk to you. They just basically throw the food at you. The lettuce is green and wilted. I would like to get my money back, but I can’t even get anyone’s attention to do that. I will never ever ever ever ever eat at another Taco Bell in my entire life.
Atmosphere: 1
Food: 4
Service: 1
The only bummer was they got rid of the tostada again. Bums me out…
Atmosphere: 4
Food: 4
Service: 4
I waited at the counter for a couple of minutes and the gentleman making food tells the cashier (Lonae C) that someone is up front and needs to order. That’s when a 70 year old lady walks out from the office. She then proceeds to not acknowledge my existence and walks right by me to the drive thru. I start to say that I need to order and she turns away from me and proceeds to take 3 drive thru orders after I tell her that I need to order. After taking said orders, she just looks at me with a blank stare then asks me what I’m waiting for, like I’m inconveniencing her entire existence. I’m in disbelief at this point and reiterated that I’m waiting to order. She scoffs and rolls her eyes at me then finally manages to walk herself to the counter and take my 2 item order with the attitude of an entitled influencer with 100k subscribers. I honestly felt like she wanted me to apologize for inconveniencing her entire existence with my non-worthy presence. I felt like I was attempting to bring myself to the throne of God, knowing I wasn’t getting into heaven after a life of sin, after I left that counter and bothering Lonae with my mere mortal and inconsequential existence. I get it. It’s Taco Bell. I wouldn’t want to be damn near 70 and working there. But you signed up for that so do what you’re supposed to do. It sucks having to put on that customer service persona and spending 8 hours somewhere you do t necessarily want to be. But you signed up for that. If it’s that bad then maybe you should get on social security or disability or hell, maybe even both. But just do the job you signed up for.
Atmosphere: 1
Food: 5
Service: 1
This location has never steered me wrong
Atmosphere: 4
Food: 4
Service: 4
This place sucks! The night crew is disorganized takes for ever to get orders the night manager is rude! Employees eating food in front of costumers go to other locations fir sure!
Atmosphere: 1
Food: 1
Service: 1
Very frequently missing items in the order. Also, very frequently out of Baja Blast Zero. You do not find out until after you order. Can you disable the ability to order things you don't have, please?
Atmosphere: 4
Food: 4
Service: 2
The chicken nuggets I got were old and hard, not good. But they got my food right and the rest of the food was fine.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Crunchwrap Supreme, Bean Burrito
Do not go when teens are working. Terrible at making everything
Atmosphere: 5
Food: 1
Service: 2
2+ hours for any kind of food delivery, might as well forget about it. Just get dominos instead.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
When our Doordash driver arrived and asked about our order, the employees said they threw it out? And when our dasher asked them to remake it, they denied and told her to have us cancel the order from our end. Extremely odd. They would not give any reasoning as to why they a) threw it out or b) refused to remake it.
Atmosphere: 1
Food: 1
Service: 1
Avoid this place. Had to place three different orders on door dash to try to get the correct order. Called on the second order to make sure we get the right items yet ultimately, after three different deliveries, we were still missing food we had payed way too much for at that point. On top of that, most of the food we got was overcooked with the tortillas burnt.
Called the store and their logic was that simply 3 different door dash drivers in a row stole specific food items from us. Very weird
Unhelpful and cheap. Would not recommend and won’t be ordering from again
Sometimes, a brotha is up and hungry after midnight. There's not too many options after that time, but the gang at Taco Bell still slangin' them tacos and what not, representin, and puttin in work 'til the crack of dawn on the corner of prospect over there in Fort Collins. When a gremlins innards is tremblin', that's a good spot to get that fix. Although the tacos themselves could use a bit more TLC like back in the day, overall, they hold it down for the block.🌮🤌
Vegetarian options: You can customize something to make it vegan friendly.
Kid-friendliness: Children love taco bell. You remember the feeling, come on nah
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Soft Taco
This one goes out to Miss Valeria.
So my wife and I ordered food on the Taco Bell app and went to go pick it up.
She ordered a large Baja blast freeze with her meal which requires a $1.20 cent upcharge.
A large drink requires a .29 cent upcharge.
This information will be important later on in the story.
We get there and as sure as the McDonalds ice cream machine is broken, the Baja blast freeze is also broken. (Which is especially annoying because Taco Bell managers have the ability to toggle items on and off for online customers based on availability)
But anyways, we are at the window, Miss Valeria tells us the Baja blast freeze is broken and asks if we want a different flavor.
I tell her no, we would like to switch it to a Mt Dew fountain drink.
She tells us no, we ordered a Freeze so we have to get a freeze. After a few minutes of back and forth and her poor attitude, she slams the window and comes back with a Small Mt dew.
I immediately tell her we are not taking a small Mountain Dew, we paid the up charge for a large Baja blast freeze.
She then proceeds to get a large Mountain Dew and rings it up at full price (2.99) and tries to tell us we need to pay more because we want an extra soda.
I then proceed to try and explain to her yet again:
The meal comes with a medium soda
We paid 1.20 for the large Baja blast freeze
The large soda upcharge is .29
Your Baja blast machine is broken yet you still have it available for purchase on the menu
So technically I should get a large soda and a $.91 refund and in no scenario should my drink be replaced with a small.
She told me i can have the soda but I wasn’t getting a refund then slammed the drive thru window in my face.
Miss Valeria needs to be retrained and needs a class in customer service. Her poor attitude and inability to listen to a customer without getting upset will cost you business in the future.
Atmosphere: 1
Food: 1
Service: 1
This is the worst Taco Bell EVER! They either screw up my order or something is malfunctioning at this location every single time I go. I just need to drive to a different location and I advise the same to everyone else.
Atmosphere: 3
Food: 3
Service: 1
Recommended dishes: Mexican Pizza
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