Bashs Pizza
330 Fifth St, Frederick
(303) 833-4940
Recent Reviews
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The food is always delicious I have nothing negative to say. However last night I ordered delivery and it said 70 minutes delivery time, sucks but understandable it’s Friday night best pizza in town we can wait a little more than average for our food. 2 hours later I call to see what’s going on and I’m told the pizza is out the door on its way. I live very close within a mile but our family is sick so we opted for delivery 30 minutes after the phone call my pizza arrives barely warm and missing an order of breadsticks. Driver already had their tip added when I ordered. I always tip and rather well given I live 3 minutes away from the store. Needless to say I was not at all pleased with this and driver could care less.
Atmosphere: 5
Food: 5
Service: 1
Good morning! I just wanted to let you know how your company handled an issue I had last night with a order I placed for delivery. On 1/31/25 @4:34 , I placed an order for delivery, and that delivery was to be delivered at 7:00pm ( giving 2 1/2 hours notice ) . At 7:10 pm I called the restaurant to ask if there was an update on my order and the girl that answered said it was out for delivery and should be to me any minute . At 7:29pm the driver finally arrived , once at the door the driver didn't say anything other than mumbling something under his breath the whole time ....not once apologizing for the delay or any explanation at all. Once inside we sat down to enjoy our dinner only to find out entire order was not hot , it was maybe room temperature at best . I completely understand that things happen and don't go as planned sometimes but if that was case why not apologize and say that and give so kind of explanation. Fortunately you got my business as I received your mail pamphlet in the mail 2 days before my order and that is what our family was looking forward to for dinner for those 2 days , we are always looking to support small businesses and would prefer to give our money to those but unfortunately, your business fell short . I do hope you can train your team to do much better job from start to finish . If the girl that answered the phone would have explained that something had gone wrong in the beginning ( I'm guessing that is what happened because why else would it be a half hour late ) and then when you hire someone to have face to face interaction with people that person needs to talk to those people ....and if you are going to serve hot food make sure it's hot or at least hotter than room temperature . This is just my opinion on what happened and maybe I'm wrong but I think they made our order , boxes it all up and forgot about so it sat there getting cold , then when I called the girl on the phone say that my order was just sitting there , called the driver to come get and deliver my order , the driver came and got it and then delivered it which all took place in that 30 minutes (late ). But again that is my opinion of what happened and can only guess because no one said anything when I called to check where my order was at or was handed my actual order .
Jenny Straight
Food: 2
Service: 1
First time ordering and it was a terrible experience! Called to place delivery order at 5:50pm was told an hour (that was fine) but 2 hours later no pizza. I called and was told another 20-30 min. Not very organized! I understand busy, but tell your customers it’s over 2 hour wait so we can make a decision to place the order or not.
I also wanted to order wings plain no sauce, they insisted I needed to choose a sauce. I’ve never encountered this anywhere. Just don’t add the wing sauce! Simple. Who’s running this place?
Ordered two pies. Said 60 minutes. No problem. 1:10 later no pizza, well that sucks.... called. pizza not done yet. hour 30 pizza done no driver..... 1:45 still has not left the store. Refund requested. Don't bother ordering delivery. They cant do it. Lost a customer for life tonight. Good pizza, but cant deliver in 1:45...... DONE
Atmosphere: 1
Food: 1
Service: 1
This is a call in/pickup place, they do have tables n chairs to eat outside.
Atmosphere: 4
Food: 5
Service: 5
Third time taking our order to go at Bash's and it doesn't disappoint! So so good! My husband and I love their thin crust pizza and their wings are so tender and flavorful! We enjoy Bash's and will keep coming back! (Forgot to take a picture since I ate it too quickly)
Atmosphere: 5
Food: 5
Service: 5
Bash's pizza is fantastic. I do like to crisp up the bottom a bit on a frying pan at home. I like their Italian salad.
Food: 5
Bash's is my go to pizza joint since moving to the front range. They use eclectic and non-traditional toppings on their signature pizzas, which is a refreshing break from the standard pizzas sold anywhere else. They are very reasonable priced for the quality of pizza you get. I also like that you can do split signatures, where I usually get a split large blitz and Jalapeño popper.
Food: 5
Service: 5
Definitely my favorite pizza place. Probably order at least once a week.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: California Club, Build Your Own Calzone
I’ve lived in the area for 8 years and first time I’ve tried Bash’s pizza. Several friends said it was the best in the area, well they were right! Ordered 5 pizzas and breadsticks for pick up. They were done before I arrived which was a little before the time they said the order would be ready. We had 6 high school football players and a few others over and everyone liked the pizza. I’ll definitely order from Bash’s again, Great pizza.
Food: 5
Restaurantji Recommends
I have been getting pizza here for the last couple of years, and not only is it great pizza and has a great Gluten Free option, when they accodently swapped orders with me and another customer, there was no hesitation to make us another pizza! The team of employees here is awesome, and they deserve their flowers! keep killing it!
Food: 5
Service: 5
I always order from them when I host a party. They are always super nice, on time (or even early!), and even took a second order from me a few weeks ago when we ran out of the first order. Also, I am not gluten free but have several friends who are. They tell me their gluten free pizza crust is one of the best! I highly recommend.
Atmosphere: 5
Food: 5
Service: 5
So sad that they got rid of gluten free choice. I honestly felt like it was my favorite crust ive had gluten free.
Dietary restrictions: They had an amazing gluten free option but got rid of it :/
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Jalapeno Popper, Apple Crisp Pizza, The Apple Crisp Pizza, Pepperoni Pizza
To the owner of this business please take a moment to read your reviews.... I have lived here for a long time and when you first opened your doors I went to you for pizza . I would rather support a small business than a big franchise! But I am now gonna take my business elsewhere! The youg lady at the counter to take give orders out of your shop is ridiculously rude and should not be the face of your pizza joint I wish you would make some drastic changes to the people that come in contact with the people that buy pizza from your small business 8/23/24
Atmosphere: 2
Food: 2
Service: 1
This was a great pizza got it for free took only 5 mins and the workers where so nice
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