Almost every time I order from them, the order is messed up in one way or another. From missing stuff to being the completely wrong thing. That and for some reason, it usually takes 45+ minutes just to arrive. Freaky fast is such a lie, they should change their slogan.
Food: 2
Service: 1
Susan Billings
They have wraps!!!!!! So good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kickin' Ranch Chicken Wrap, Bootlegger Club
chelsea austin
came to get lunch today with my kiddo and the guys working around 1-1:30 were really cool, super patient and nice when my 8 yr was ordering his own food for the first time. the guy who helped me when our order was done made sure i got a bag, you guys have really nice employees. and food was good. 10/10. no complaints here.
Atmosphere: 5
Food: 5
Service: 5
Miles Dee
My wife and I have been frequenting this particular store at least once a week for the past 5 years. Up until about a year ago it was always fast, fresh and with a smile. Not sure what changed, was it because it became an "official training store?" I have no idea. That whole "freaky fast" schtick is out the window, whether the store is slow or packed we wait and wait now. We've noticed a decline in the amount of the usual toppings recently and some mistakes in the toppings. Today was a doozy. My wife ordered a #5 Vito 'lil John. When we got our food home when she opened hers all that was on the sandwich was very small quantities of the two meats and the cheese. Oh, yes, and that was it. No lettuce, no tomatoes, no onion, no dressing - totally dry and no shake-on spice either. Really sad to see this once star of a store devolve into less than mediocre.
Thank for the reply JJ's but I'm not doing your work for you. I posted this. That's it. Now you're asking me to contact the store. No. You do it.
Atmosphere: 2
Food: 1
Service: 2
Mark McGirr
Your bootlegger sandwich was horrible, it gave me diarrhea. You just lost my patronage forever.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Silva
My wife did showed worker followed my recipe. Worker did put cheese and mayo. My wife told worker, “No cheese and mayo.” Worker went accidentally but Worker said you have to pay other new one sandwich. My wife explained me. I am angry and not happy with my sandwich.
trinity valdez
Usually love jimmy johns. Have never had a bad experience but my boyfriend ordered tonight and first it got delivered to the wrong house but the correct address was on there and we called them and they were really nice about it and said it would be sent out again but here we are received the order without our drinks but at least we got the straws
Dian Stauter
Went through drive through and sandwich meat was all on 1 side and cheese all on other side of bread. Sloppiest sandwich EVER. Suppose to have cucumbers and I asked for onion as well. Nope and no napkin. I'm Out
sage davis
I ordered off the app. A turkey tom and a large diet coke. I’m literally sick and this is the only thing a shawty wanted. Yall forgot my diet coke that I paid for and didn’t get. Im very sad.
I ordered a turkey Tom combo and a large drink, specifying no lettuce and adding mustard, and requested that the sandwich be cut into thirds. However, when I received my order at the window, the sandwich was incorrect as it only had meat and mayonnaise on it. It was also not cut into thirds and my drink was only halfway full. When I explained this to the employee working at the window, she responded rudely, saying I didn't need to take it out on her and claiming that my order was not placed correctly. Additionally, I did not receive my chips and the staff made it seem like it was my mistake. Overall, the service was extremely rude and unprofessional. they also tried to get me to re-pay for my chips.
Atmosphere: 1
Food: 1
Service: 1
Jane Vanden Heuvel
All around great place!
Atmosphere: 5
Food: 5
Service: 5
Matthew Robinson
Very clean, fast and friendly, had my sandwich done by the time i walked to get my drink, excellent sandwich too #14 the bootlegger club
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Victoria Evans
Dudes that were working 07/03/24 closing were the bomb! Fast friendly service and a dog treat for my pup… thanks, saved me from having to go somewhere else I wasn’t necessarily wanting ??
Food: 5
Service: 5
Paige Cooper
This location had tasty sandwiches! A little dry though, they give you hardly any amount of meat and toppings, very thin subs. I've never been to a johns where the toppings were lacking and for The prices...absolutely ridiculous!! $27 for just two sandwiches with the chips and drinks. Almost $30 seems a little outrageous especially if your gonna charge me an absurd amount and not give us what we pay for! Anyway what are you gonna do? ?♀️ Maybe take some of these reviews and actually listen to the customers complaints because from what I see it's a very common problem. Glad to see your actually listening to our concerns. Not.
Almost every time I order from them, the order is messed up in one way or another. From missing stuff to being the completely wrong thing. That and for some reason, it usually takes 45+ minutes just to arrive. Freaky fast is such a lie, they should change their slogan.
Food: 2
Service: 1
They have wraps!!!!!! So good!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Kickin' Ranch Chicken Wrap, Bootlegger Club
came to get lunch today with my kiddo and the guys working around 1-1:30 were really cool, super patient and nice when my 8 yr was ordering his own food for the first time. the guy who helped me when our order was done made sure i got a bag, you guys have really nice employees. and food was good. 10/10. no complaints here.
Atmosphere: 5
Food: 5
Service: 5
My wife and I have been frequenting this particular store at least once a week for the past 5 years. Up until about a year ago it was always fast, fresh and with a smile. Not sure what changed, was it because it became an "official training store?" I have no idea. That whole "freaky fast" schtick is out the window, whether the store is slow or packed we wait and wait now. We've noticed a decline in the amount of the usual toppings recently and some mistakes in the toppings. Today was a doozy. My wife ordered a #5 Vito 'lil John. When we got our food home when she opened hers all that was on the sandwich was very small quantities of the two meats and the cheese. Oh, yes, and that was it. No lettuce, no tomatoes, no onion, no dressing - totally dry and no shake-on spice either. Really sad to see this once star of a store devolve into less than mediocre.
Thank for the reply JJ's but I'm not doing your work for you. I posted this. That's it. Now you're asking me to contact the store. No. You do it.
Atmosphere: 2
Food: 1
Service: 2
Your bootlegger sandwich was horrible, it gave me diarrhea. You just lost my patronage forever.
Atmosphere: 1
Food: 1
Service: 1
My wife did showed worker followed my recipe. Worker did put cheese and mayo. My wife told worker, “No cheese and mayo.” Worker went accidentally but Worker said you have to pay other new one sandwich. My wife explained me. I am angry and not happy with my sandwich.
Usually love jimmy johns. Have never had a bad experience but my boyfriend ordered tonight and first it got delivered to the wrong house but the correct address was on there and we called them and they were really nice about it and said it would be sent out again but here we are received the order without our drinks but at least we got the straws
Went through drive through and sandwich meat was all on 1 side and cheese all on other side of bread. Sloppiest sandwich EVER. Suppose to have cucumbers and I asked for onion as well. Nope and no napkin. I'm Out
I ordered off the app. A turkey tom and a large diet coke. I’m literally sick and this is the only thing a shawty wanted. Yall forgot my diet coke that I paid for and didn’t get. Im very sad.
Food: 3
Service: 1
Great service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a turkey Tom combo and a large drink, specifying no lettuce and adding mustard, and requested that the sandwich be cut into thirds. However, when I received my order at the window, the sandwich was incorrect as it only had meat and mayonnaise on it. It was also not cut into thirds and my drink was only halfway full. When I explained this to the employee working at the window, she responded rudely, saying I didn't need to take it out on her and claiming that my order was not placed correctly. Additionally, I did not receive my chips and the staff made it seem like it was my mistake. Overall, the service was extremely rude and unprofessional. they also tried to get me to re-pay for my chips.
Atmosphere: 1
Food: 1
Service: 1
All around great place!
Atmosphere: 5
Food: 5
Service: 5
Very clean, fast and friendly, had my sandwich done by the time i walked to get my drink, excellent sandwich too #14 the bootlegger club
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef
Dudes that were working 07/03/24 closing were the bomb! Fast friendly service and a dog treat for my pup… thanks, saved me from having to go somewhere else I wasn’t necessarily wanting ??
Food: 5
Service: 5
This location had tasty sandwiches! A little dry though, they give you hardly any amount of meat and toppings, very thin subs. I've never been to a johns where the toppings were lacking and for The prices...absolutely ridiculous!! $27 for just two sandwiches with the chips and drinks. Almost $30 seems a little outrageous especially if your gonna charge me an absurd amount and not give us what we pay for! Anyway what are you gonna do? ?♀️ Maybe take some of these reviews and actually listen to the customers complaints because from what I see it's a very common problem. Glad to see your actually listening to our concerns. Not.
Atmosphere: 2
Food: 2
Service: 2
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