Sam's Club Bakery

Don’t do pick up you will never get your items

I only shop here because we don't have a Costco

They never answer there phone shity customer service

we have buying the hatch chili chicken enchiladas for the past 3 years. the last one we bought Dec 10th was without a doubt the worst ever. whoever made them, should not be in the kitchen. the chicken wasn't cut into pieces it was a big piece so tough my dog couldn't chew it. they used peppers so hot that the smell burned my nose. way to hot for normal human consumption. we will not be buying these again.

Good store, but you need to train your employees to have better manners. Walking through store, Zach cut me off while turning left with a cart. Just barely able to stop in time. He said nothing, but kept going, probably since he was only concentrating on the music in his earbuds.

Have you ever been so thankful for people and the business that employed these great individuals? Day after Christmas 2024 we are so grateful for the service of Sam’s Club Tire department Keara and Maddie who saved our vacation with a flat tire service that was no easy task. We are Sam’s Club members from Huntington Beach CA and we’re just so happy to have encountered Sam’s Club’s employees like these ladies. I hope this review reaches them. Thank you Sam’s Club and Keara and Maddie, from the bottom of my heart.

Great place to shop

Can never reach customer service in store. Called continually until get I get cut off and have to call back again and again. Still no assistance. Fix the phone menu so callers can directly connect to the cafe area, no option given. So have to call the customer service store line …..drove into the store while waiting to talk with someone. 15 minutes later still no answer, walked in the store and 3 people are working the customer service counter. Surely one of them could pause between customers to answer the phone.

Same experience again today, 3 months later. No change. Owner, manager response to reviews is a standard templated response.

Not enough help at the snack bar. Low inventory on items that are highly sought after. They are trying to be like Costco but never will be. They are so happy not to have the competition with Costco.

Love the Sam's app.

Tire department are great, each and everytime I go. Highly recommend. I want to specifically name the service guy, but my mind has gone blank. He wears glasses, brown hair.

It is Sams club. Neither good nor bad. A bit smaller on selection (smaller location,)

I always find what I need here!

Club use to be a well oiled machine with previous club manager. Now door greeters are rude and snarky always at the entrance, not to mention they can’t move to actually help get carts to the members. The old sweet ladies use to help pull out and wipe down carts. The new middle aged ladies just stand there barking for your membership card.
The inside of the club is also a mess- nothing securely tied down, stuff in the weirdest places, and aisles are sloppy. Cafe is also a mess but at this point that is to be expected. Most of the employees are rude and never greet you as they walk around.
Thankfully there are still a couple of wonderful seasoned associates and managers.

So anytime you try to call customer service no answer! Everytime I’ve gotten the rotisserie chicken it’s always raw!! This is beyond disgusting 🤮 I tried to have the deli call for customer service and again all I get is the ring ring ring …