I am a huge Starbucks drinker and I drink everyday, and I usually get the same drink. I have been to north Ave couple of times and every time I go there they always make my drink bad so I had to come here and tell today. I got hot chai tea latte. I saw them adding water to my drink and it taste really gross. I got two of the venti drink and both of them tasted very bad. Every Starbucks I have been to has been good except this one. It’s very sad.
Atmosphere: 1
Food: 1
Service: 1
Christian Markwat
Nice Starbucks location in Grand Junction! Very friendly staff. Love that you can add whey/protein powder to your drink (hot and cold). Gives you up to 15 grams extra protein intake. They also offer Starbucks merchandise, toilets, WiFi and free parking.
Atmosphere: 4
Food: 4
Service: 5
Dylan Reeves
Joan is amazing! She is the best customer service representative I have ever seen. Starbucks, you better give that woman a raise!! She is consistent. She's the definition of leaving problems at home and serving with a smile. She is a great morale booster for your customers; she keeps the environment fresh and happy. Lastly, I look forward to seeing her when I come in. In fact, she makes my day better because I always leave with a smile, and hers are infectious.
I've watched her handle countless frustrating situations, and she does it with a smile. She's the reason I come to this location.
Atmosphere: 5
Food: 5
Service: 5
Travis Z Barnes
Nice location. Enjoy stopping by for a coffee here. Traffic flows well
Mendy Wyckoff
Service is always good. Got drinks before heading to hospital for a visit. Got 3 different frappuccinos.
Atmosphere: 5
Food: 5
Service: 5
John Elder
Wife put in a mobile order on the app. I showed up about the time she put the order in.
When I got to the window the girl on the intercom was rude and told me to pull up to the window. The store was dead, no one in line no one inside. 4 drinks ordered. I told them no rush I understood that I just ordered.
The matcha was gross. My chai was melted, and the other drinks weren’t impressive and felt like they didn’t care. Pretty upset at the experience and the customer service.
Atmosphere: 1
Food: 1
Service: 1
Michael Sacora
My experience was so insane it made me laugh. I ordered my drink at the drive through. When I got to the window i only had a big bill. The lady informed me she couldn’t take big bills because they didn’t have the change and then was mad when I was forced to lay for my coffee with quarters I had in the door. This was so ironic and the lady was so mad it actually made my day
Atmosphere: 3
Food: 3
Service: 3
Austin Pattrick
Wouldn't serve me because all I had was a $100 bill. Refused to break it.
Service: 1
rob bakker
Very unfriendly staff, lightly aggressive related to parking. Not aware of local situation because we are from out of State. “Move your car right now”! Try to avoid this one!!
Sen Lee
Young ladies who work here are unwelcoming and unfriendly if you are Hispanic or Latino. I noticed this and go to Starbucks (there's a Chipotle/International Buffet in that location) who are appreciative towards all of their guests.
Surprised they hold this attitude when they are close by a University.
Won't give them my money. Human bean is way better
Food: 1
Karyl Gonzales
Zero friendliness, poor service from the staff. I ordered an iced coffee, and when I arrived to pick it up, I said hello, but no one answered. It took them 5 minutes to approach me to ask what my order was; there were 4 people serving. She barely finished placing my order when she pushed my coffee toward me. I think they only do that to Hispanic people. And I have a lot to say about the cleanliness they maintain. They should follow the cleaning and ordering protocols, especially when you work with food. Horrible!
Atmosphere: 1
Food: 1
Service: 1
Shelly Dalrymple
Could you put a sign out that your hours have changed a week or the night before???🤔 We go there every night and you can't say anything???🤔😬The night before it was Zoe, & I believe ???? 🤔Hannah locked the doors as we were driving into the parking lot well before they closed (Tuesday)!!!🤔 I don't know who was at the mic in drive thru, someone that they put up to say it!???🤔😬 This place has gone down hill, & turned in to what seems like a training store as you never know what your drink (cold brew, etc.) might taste like!!!😒 Very disappointed in ALL OF YOU!!!😲😬
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mocha Cookie Crumble
Cara Jones
Gave me the wrong order and when I went back to get the right order I was greeted with eyerolls and irritation. I was very polite about my return and explained that I have food allergies so I needed to make sure I was picking up the correct items this time.
Atmosphere: 2
Food: 1
Service: 1
Darlene Hesterman
Went here because others wanted to. I am not a Starbucks fan. That being said, they always have incredible service. I really enjoy their Spring drinks. Love the Lavender cold foam. This time I had the Cherry Chai Tea Latte. Those are fabulous. For regular drip coffee they are the worst.
I am a huge Starbucks drinker and I drink everyday, and I usually get the same drink. I have been to north Ave couple of times and every time I go there they always make my drink bad so I had to come here and tell today. I got hot chai tea latte. I saw them adding water to my drink and it taste really gross. I got two of the venti drink and both of them tasted very bad. Every Starbucks I have been to has been good except this one. It’s very sad.
Atmosphere: 1
Food: 1
Service: 1
Nice Starbucks location in Grand Junction! Very friendly staff. Love that you can add whey/protein powder to your drink (hot and cold). Gives you up to 15 grams extra protein intake. They also offer Starbucks merchandise, toilets, WiFi and free parking.
Atmosphere: 4
Food: 4
Service: 5
Joan is amazing!
She is the best customer service representative I have ever seen. Starbucks, you better give that woman a raise!!
She is consistent. She's the definition of leaving problems at home and serving with a smile.
She is a great morale booster for your customers; she keeps the environment fresh and happy.
Lastly, I look forward to seeing her when I come in. In fact, she makes my day better because I always leave with a smile, and hers are infectious.
I've watched her handle countless frustrating situations, and she does it with a smile. She's the reason I come to this location.
Atmosphere: 5
Food: 5
Service: 5
Nice location. Enjoy stopping by for a coffee here. Traffic flows well
Service is always good. Got drinks before heading to hospital for a visit. Got 3 different frappuccinos.
Atmosphere: 5
Food: 5
Service: 5
Wife put in a mobile order on the app. I showed up about the time she put the order in.
When I got to the window the girl on the intercom was rude and told me to pull up to the window. The store was dead, no one in line no one inside. 4 drinks ordered. I told them no rush I understood that I just ordered.
The matcha was gross. My chai was melted, and the other drinks weren’t impressive and felt like they didn’t care. Pretty upset at the experience and the customer service.
Atmosphere: 1
Food: 1
Service: 1
My experience was so insane it made me laugh. I ordered my drink at the drive through. When I got to the window i only had a big bill. The lady informed me she couldn’t take big bills because they didn’t have the change and then was mad when I was forced to lay for my coffee with quarters I had in the door. This was so ironic and the lady was so mad it actually made my day
Atmosphere: 3
Food: 3
Service: 3
Wouldn't serve me because all I had was a $100 bill. Refused to break it.
Service: 1
Very unfriendly staff, lightly aggressive related to parking. Not aware of local situation because we are from out of State. “Move your car right now”! Try to avoid this one!!
Young ladies who work here are unwelcoming and unfriendly if you are Hispanic or Latino. I noticed this and go to Starbucks (there's a Chipotle/International Buffet in that location) who are appreciative towards all of their guests.
Surprised they hold this attitude when they are close by a University.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Won't give them my money. Human bean is way better
Food: 1
Zero friendliness, poor service from the staff. I ordered an iced coffee, and when I arrived to pick it up, I said hello, but no one answered. It took them 5 minutes to approach me to ask what my order was; there were 4 people serving. She barely finished placing my order when she pushed my coffee toward me. I think they only do that to Hispanic people. And I have a lot to say about the cleanliness they maintain. They should follow the cleaning and ordering protocols, especially when you work with food. Horrible!
Atmosphere: 1
Food: 1
Service: 1
Could you put a sign out that your hours have changed a week or the night before???🤔 We go there every night and you can't say anything???🤔😬The night before it was Zoe, & I believe ???? 🤔Hannah locked the doors as we were driving into the parking lot well before they closed (Tuesday)!!!🤔 I don't know who was at the mic in drive thru, someone that they put up to say it!???🤔😬 This place has gone down hill, & turned in to what seems like a training store as you never know what your drink (cold brew, etc.) might taste like!!!😒 Very disappointed in ALL OF YOU!!!😲😬
Atmosphere: 2
Food: 4
Service: 2
Recommended dishes: Mocha Cookie Crumble
Gave me the wrong order and when I went back to get the right order I was greeted with eyerolls and irritation. I was very polite about my return and explained that I have food allergies so I needed to make sure I was picking up the correct items this time.
Atmosphere: 2
Food: 1
Service: 1
Went here because others wanted to. I am not a Starbucks fan. That being said, they always have incredible service. I really enjoy their Spring drinks. Love the Lavender cold foam. This time I had the Cherry Chai Tea Latte. Those are fabulous. For regular drip coffee they are the worst.
Atmosphere: 5
Service: 5
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