This Location on horizon drive is horrible. I've been through the drive through. And I ordered the 2 for 7 the chicken had no lettuce on it at all. Unbelievably i've ordered a hamburger and the cheese was not even melted. This is my last and final time going through wendy's, i'm done.
Atmosphere: 1
Food: 1
Service: 1
Skye “GOONETTE” Manning
Daniel is amazing i had a bad experience at another store i did not want 2 call that store and when i explained to him what had happened. He showed zero hesitation in making my life better. This is the 2nd time in fact that hes made my day better. Daniel at the horizon dr wendys deserves a raise and anyone who says he doesnt is full of booboo! I would and will go back to this store over and over. Daniel you are amazing and thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Eva Ronnova
Everything was super fast, fresh and clean
Atmosphere: 5
Food: 5
Service: 5
Crystal Johnson
At the window they were friendly. When we got home we were lacking some of our items. We got chili she asked if we wanted everything, we said yes and when we got home there was no sour cream and no dipping sauces for our nuggets. Didn’t think we had to check the back when they say everything is there. We were the only car in the drive through so they were not busy. When we called and complained it was oh um I’ll let my staff know to grab all the items and he hung up. Not really good customer service. Also the salted Carmel frosty was very salty.
Atmosphere: 3
Food: 3
Service: 2
Rosa Gomez
Ordered a biggie bag. My cheeseburger was so old and overcooked crusty it was like jerky, nuggets could have been used as a paper weight and the Cinnabon were wayyyyy old and overheated. Paid a total of 10$ and was not worth my time or money!!!!!!
Atmosphere: 3
Food: 1
Service: 2
victoria hedler
Clean fresh room
Atmosphere: 5
Service: 5
Brinckmyster
I work here. We try very hard to make sure your experiences are pleasant and the food is good.
Atmosphere: 5
Food: 5
Service: 5
David Thomas
Close to the airport and still has the wendys atrium thing
Dan
The soda machine was flooding the entire area near the order counter.
Atmosphere: 1
Food: 3
Service: 3
Jose Munoz
Almost every time I order my 3 bbq packets, I end up with either nothing or 3 Ranch. Even when I go through drive-through ? now, I check before I leave.
I went through the drive through. The guy taking my order seemed to be a in a really big rush. I had ordered nuggets and he didn’t ask what sauce I wanted I had to request them and he still managed to forget them in the bag. And when I was pulling out cash he was tapping his fingers like he was super irritated and still trying to rush me. It’s one thing to rush me but at least have order accurate.
Food: 3
Service: 1
Tammy Barrett
We got frosty's and it was really good!
Atmosphere: 5
Food: 5
Service: 5
Cheryl Kay
It was good
Atmosphere: 5
Food: 5
Service: 5
Susan Dollarhide
Dave's single was cold. I only drove next door to hotel.
This Location on horizon drive is horrible. I've been through the drive through. And I ordered the 2 for 7 the chicken had no lettuce on it at all. Unbelievably i've ordered a hamburger and the cheese was not even melted. This is my last and final time going through wendy's, i'm done.
Atmosphere: 1
Food: 1
Service: 1
Daniel is amazing i had a bad experience at another store i did not want 2 call that store and when i explained to him what had happened. He showed zero hesitation in making my life better. This is the 2nd time in fact that hes made my day better. Daniel at the horizon dr wendys deserves a raise and anyone who says he doesnt is full of booboo! I would and will go back to this store over and over. Daniel you are amazing and thank you!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Spicy Chicken Sandwich
Everything was super fast, fresh and clean
Atmosphere: 5
Food: 5
Service: 5
At the window they were friendly. When we got home we were lacking some of our items. We got chili she asked if we wanted everything, we said yes and when we got home there was no sour cream and no dipping sauces for our nuggets. Didn’t think we had to check the back when they say everything is there. We were the only car in the drive through so they were not busy. When we called and complained it was oh um I’ll let my staff know to grab all the items and he hung up. Not really good customer service. Also the salted Carmel frosty was very salty.
Atmosphere: 3
Food: 3
Service: 2
Ordered a biggie bag. My cheeseburger was so old and overcooked crusty it was like jerky, nuggets could have been used as a paper weight and the Cinnabon were wayyyyy old and overheated. Paid a total of 10$ and was not worth my time or money!!!!!!
Atmosphere: 3
Food: 1
Service: 2
Clean fresh room
Atmosphere: 5
Service: 5
I work here. We try very hard to make sure your experiences are pleasant and the food is good.
Atmosphere: 5
Food: 5
Service: 5
Close to the airport and still has the wendys atrium thing
The soda machine was flooding the entire area near the order counter.
Atmosphere: 1
Food: 3
Service: 3
Almost every time I order my 3 bbq packets, I end up with either nothing or 3 Ranch. Even when I go through drive-through ? now, I check before I leave.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Fries were barely warm, as was the hamburger.
Atmosphere: 3
Food: 3
Service: 3
I went through the drive through. The guy taking my order seemed to be a in a really big rush. I had ordered nuggets and he didn’t ask what sauce I wanted I had to request them and he still managed to forget them in the bag. And when I was pulling out cash he was tapping his fingers like he was super irritated and still trying to rush me. It’s one thing to rush me but at least have order accurate.
Food: 3
Service: 1
We got frosty's and it was really good!
Atmosphere: 5
Food: 5
Service: 5
It was good
Atmosphere: 5
Food: 5
Service: 5
Dave's single was cold. I only drove next door to hotel.
Atmosphere: 2
Food: 1
Service: 4
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