Call them to find out why my rating for this location is so low.
Atmosphere: 1
Food: 3
Service: 1
Trish Guillermo
On 3/1/24, I ordered from the HWY 50 La Junta, CO location through the Subway app. For myself and two children, the total was $36.14. I paid with Apple Pay and the transaction went through. Once that transaction went through, the app then popped up an error and said my order couldn't be completed. I then looked at my CHASE bank app, and the transaction of $36.14 was listed in my transaction history. Around the time that my order was supposed to be done, I popped into the location and they informed me that my order never came through. I let them know I was charged and two workers and the manager Ana just kind of stared at me. Ana refused to leave the location where she was standing, which was the area that leads to the back of the store, so my conversation with them took place across the room and the entire store heard it. They informed me that their internet wasn't working (even though online orders were popping out from the receipt machine and they referenced that some were coming through and others weren't), They informed me that I "probably picked the wrong store", which I showed them the transaction that said La Junta on it, and they refused to make my order unless I paid again, which I refused to pay $70 for 3 sandwich meals. I finally approached Ana at the register and asked her about my refund. She indicated that it would "just happen". I asked what actual human would ensure that I got a refund, and she said she'd take down my info to give to her boss, the regional manager. When I asked the name of the regional manager, the store manager Ana had to ask the other workers what the regional manager's name was. She doesn't know her bosses name?!? I spent roughly $76 on lunch for one adult and two children because I had to replace the lunch I didn't receive. I will never come to this location again, and a one star rating is an absolute stretch for this location.
stargazer22 07
They rush your orders you go in. They're rushing you as soon as you get
Service: 2
Faith S.
Subway is a great place to get an old favorite or try something new! When you're in a hurry it's a good choice because you probably know what you're going to eat and service is fast because it's already made - you just tell them how to put it together! Upon arrival, you are washed with that "on the ball" atmosphere of the busy city transport system that says FUN! Everyone already knows that the food is great weather you are in a new SW in a strange city, or your local shop run by people you know.
Paul O'Connell
To the 1 employee that showed up today, I commend you. You did very well working by yourself. You deserve a raise.Only give cash tips here. Card tips don't go to the employee running the register.
Atmosphere: 4
Food: 5
Service: 5
Максим Голубев
Foot long chicken teriyaki sandwich was delicious and fresh!!!
Atmosphere: 5
Food: 5
Service: 5
Kush Zombie
Got over a year old expired Cheetos...sandwiches were as you would expect.EDIT: ordered again...Italian bmt...sandwich had no ham or salami, but so much pepperoni that it was nearly inedible. I pulled some off to be able to enjoy it, but...hmmm. Also please add Cheetos as a door dash option...Vegetarian options: Lots of no meat optionsKid-friendliness: It's a pretty chill place, have no issue taking my daughter there.Parking: Lots of space to park
Ordered through mobile app, they gave us the wrong sandwiches completely, we had our receipt to prove it and they still tried to argue w us that we were wrong. Had to argue tooth and nail to get correct sandwiches! Horrible customer service! They were so rude! Do not recommend, spend your money elsewhere!
Sketchy...
Atmosphere: 2
Food: 5
Service: 4
Call them to find out why my rating for this location is so low.
Atmosphere: 1
Food: 3
Service: 1
On 3/1/24, I ordered from the HWY 50 La Junta, CO location through the Subway app. For myself and two children, the total was $36.14. I paid with Apple Pay and the transaction went through. Once that transaction went through, the app then popped up an error and said my order couldn't be completed. I then looked at my CHASE bank app, and the transaction of $36.14 was listed in my transaction history. Around the time that my order was supposed to be done, I popped into the location and they informed me that my order never came through. I let them know I was charged and two workers and the manager Ana just kind of stared at me. Ana refused to leave the location where she was standing, which was the area that leads to the back of the store, so my conversation with them took place across the room and the entire store heard it. They informed me that their internet wasn't working (even though online orders were popping out from the receipt machine and they referenced that some were coming through and others weren't), They informed me that I "probably picked the wrong store", which I showed them the transaction that said La Junta on it, and they refused to make my order unless I paid again, which I refused to pay $70 for 3 sandwich meals. I finally approached Ana at the register and asked her about my refund. She indicated that it would "just happen". I asked what actual human would ensure that I got a refund, and she said she'd take down my info to give to her boss, the regional manager. When I asked the name of the regional manager, the store manager Ana had to ask the other workers what the regional manager's name was. She doesn't know her bosses name?!? I spent roughly $76 on lunch for one adult and two children because I had to replace the lunch I didn't receive. I will never come to this location again, and a one star rating is an absolute stretch for this location.
They rush your orders you go in. They're rushing you as soon as you get
Service: 2
Subway is a great place to get an old favorite or try something new! When you're in a hurry it's a good choice because you probably know what you're going to eat and service is fast because it's already made - you just tell them how to put it together! Upon arrival, you are washed with that "on the ball" atmosphere of the busy city transport system that says FUN! Everyone already knows that the food is great weather you are in a new SW in a strange city, or your local shop run by people you know.
To the 1 employee that showed up today, I commend you. You did very well working by yourself. You deserve a raise.Only give cash tips here. Card tips don't go to the employee running the register.
Atmosphere: 4
Food: 5
Service: 5
Foot long chicken teriyaki sandwich was delicious and fresh!!!
Atmosphere: 5
Food: 5
Service: 5
Got over a year old expired Cheetos...sandwiches were as you would expect.EDIT: ordered again...Italian bmt...sandwich had no ham or salami, but so much pepperoni that it was nearly inedible. I pulled some off to be able to enjoy it, but...hmmm. Also please add Cheetos as a door dash option...Vegetarian options: Lots of no meat optionsKid-friendliness: It's a pretty chill place, have no issue taking my daughter there.Parking: Lots of space to park
Atmosphere: 3
Food: 2
Service: 3
Recommended dishes: Sandwich
Worst Subway ever. Avoid Avoid Avoid. Scary Crew covered in Tatoos. Rude Rude Rude.
Atmosphere: 1
Food: 1
Service: 1
Ordered through mobile app, they gave us the wrong sandwiches completely, we had our receipt to prove it and they still tried to argue w us that we were wrong. Had to argue tooth and nail to get correct sandwiches! Horrible customer service! They were so rude! Do not recommend, spend your money elsewhere!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Easy access, clean store, clean bathroom, good subs, staff was friendly too. One of my better Subway experiences.
Atmosphere: 5
Food: 5
Service: 5
Waited a long time for a salad and sub. They didn't even bother cutting up the cheese or tomato in the salad.
Food: 1
Service: 1
Always a great sandwich. The bread selection was slim but good anyway.
Atmosphere: 5
Food: 5
Service: 5
What happened to the $5 footling? I got my wife and I a footlong each, no sides or drink, and it came to $25+! Not worth it.
Atmosphere: 4
Food: 5
Service: 5
Ordered 3 sandwiches and one was made horrible. A footlong roast beef and a quarter of the sandwich had no meat.
Atmosphere: 5
Food: 4
Service: 3