Santiago's Mexican Restaurant

Love this place! And the workers are so nice

I ordered a Mexican hamburger, and when I got home and cut into it, the meat was still pretty pink and undercooked, too raw to safely eat. I didn’t want to risk getting sick, so I had to throw it out. I reached out to the store to let them know what happened and see if anything could be done, but I never received a response. Really unfortunate, especially since I’ve only ever had good experiences before this. Just hoping the quality control improves. Google review wouldn't let me add the photos to the review but I added them to the stores photo area.

The best breakfast burritos around.

I think this is the best Santiago's in town. Always fresh and good portions.

I was over charged for my order the manager/owner Vincent was very rude about it was hesitant to refund the over charge , argued with me and hung up the phone

Love this place

It’s disappointing to see this has happened to Santiago’s Burritos it used to be my go to Burrito spot, but now it seems like every time the portions are smaller, and the prices just don’t match up. I got a steak burrito and paid $3.50 extra for a small portion of beans and rice inside my burrito. One would expect, being that you are paying extra for beans and rice, to see a bigger proportion burrito (makes sense right) Negative! same size burrito just packed with less Meat and beans and rice 🤦🏻‍♂️ I don’t like doing this, but this seems to continue to happen and someone has to say it. Plus if I am paying extra for it I expect to get what I paid for not what the server feels is good enough.

Atmosphere: 3

Food: 1

Service: 2

Love this place, especially for a delicious hand held burrito 🌯🌯🌯

Atmosphere: 3

Food: 5

Service: 3

I have mixed feelings about this establishment and find myself questioning why I continue to return. The consistency of both the food and service is highly unpredictable. There’s about a 50/50 chance that my order will be accurate, and an equal chance that I’ll receive polite treatment.

For example, on a recent visit, I ordered a breakfast smothered burrito with chicharrón. To my disappointment, the burrito only contained a tortilla, sauce, and chicharrón—completely missing the eggs, which are essential to any breakfast burrito. This has happened on multiple occasions, which is frustrating.

Additionally, the experience with the staff varies greatly. While the individuals preparing the food and handing it out are always courteous and pleasant, the staff taking orders often appear disengaged and unprofessional, which detracts from the overall experience.

Consistency and customer service improvements are areas this establishment should address to enhance the dining experience. I will consider visiting a different location.

Atmosphere: 3

Food: 4

Service: 2

best breakfast burritos hands down no contest.

Atmosphere: 3

Food: 5

Service: 5

Have loved the food for 20+ years. I've never been disappointed. Best green chile around, as hot or mild as you can handle. Carnitas burrito is phenomenal! But like I said, I've never had anything bad here. Love their hard tacos and stuffed soppapillas. Always have and as far as I'm concerned always will love this place. Spoiled rotten to have a couple of great Mexican food restaurants here in Lafayette.

Atmosphere: 4

Food: 5

Service: 5

Recommended dishes: Green Chile, Chili Cheese Fries

Staff is great but Eric and Martina really whitewashed the food to accommodate the white folks around Lafayette. Very disappointing

Atmosphere: 5

Food: 2

Service: 5

Tried their breakfast 🌯 for the first time ever.
It was delicious.and for ONCE truly MILD. I love spice but for some reason my body simply WILL NOT TOLERATE it anymore😭 EVERY time I order "mild" green chilli here I cannot get through even a COUPLE bites.
BUt the burrito 🌯 was sooo yummy and had authentic Mexican flavors without hot spices ..that's just 🪄✨. YUMMY MAGIC

Atmosphere: 3

Food: 4

Service: 3

Used to be a great place for breakfast burritos, but now shrink-flation has taken place. B-fast burritos seem smaller and price has increased.

Atmosphere: 3

Food: 3

Service: 4

Great food service is horrible. It took them 15 minutes to make two burritos and then three people ahead of me got their order’s before me and they had bigger orders.